search

motioneye-project / motioneyeos

A Video Surveillance OS For Single-board Computers
Other
7.84k stars 898 forks source link

Upgrade failed and post new install not recognizing my 5 TB External USB drive #2395

Open BalajiNJL opened 4 years ago

BalajiNJL commented 4 years ago

Hi,

I was running motioneyeos-raspberrypi3-dev20181008 with 4 cameras and one external 5 TB USB HDD for last two years without any issue. My setup is very similar to setup mentioned in this blog https://randomnerdtutorials.com/cctv-raspberry-pi-based-system-storage-motioneyeos/

Yesterday I decided to upgrade my system. Before upgrade, I backed up my config files via webui. And then I clicked upgrade from webui. It tried to upgrade for about 10 mins and i got 'upgrade failed' message. System rebooted and it failed to come up. I connected my external monitor and noticed system was in a continuous reboot mode.

So I took the SD card out, re-flashed with new version motioneyeos-raspberrypi3-20190911 and it booted up fine. Tried to import settings using my backed up config file, other than camera name, all my settings were lost. I started re-configuring manually, I reconnected my 5 TB external HDD, and it is not recognizing external drive at all. I noticed all my data in my drive was lost, then I decided to format it (NTFS) and plugged it back again still no luck.

Same external USB HDD was working earlier (with previous version) without any issues

Attaching dmesg.log and motioneye.log files, motioneyeOS_dmesg.log motioneye.log

Thanks for your help.

motionEyeOS Version

I am running motionEyeOS version: motioneyeos-raspberrypi3-20190911

Board Model

I am using the following board/model: Raspberry PI 3B+

Camera

I am using the following type of camera: RaspberryPI camera

Network Connection

Wired network connection

Peripherals

5 TG Seagate USB External HDD

Log Files

I consider the following log files relevant to this issue:

starbasessd commented 4 years ago

If you look at the release notes for several versions ( https://github.com/ccrisan/motioneyeos/releases fo 200190427) there have been major changes and upgrades, and upgrading wouldn't work. along with that, the structure changed. With a clean install your 5TB drive should be in /data/media now.

On Tue, May 26, 2020 at 7:39 PM BalajiNJL notifications@github.com wrote:

Hi,

I was running motioneyeos-raspberrypi3-dev20181008 with 4 cameras and one external 5 TB USB HDD for last two years without any issue. My setup is very similar to setup mentioned in this blog

https://randomnerdtutorials.com/cctv-raspberry-pi-based-system-storage-motioneyeos/

Yesterday I decided to upgrade my system. Before upgrade, I backed up my config files via webui. And then I clicked upgrade from webui. It tried to upgrade for about 10 mins and i got 'upgrade failed' message. System rebooted and it failed to come up. I connected my external monitor and noticed system was in a continuous reboot mode.

So I took the SD card out, re-flashed with new version motioneyeos-raspberrypi3-20190911 and it booted up fine. Tried to import settings using my backed up config file, other than camera name, all my settings were lost. I started re-configuring manually, I reconnected my 5 TB external HDD, and it is not recognizing external drive at all. I noticed all my data in my drive was lost, then I decided to format it (NTFS) and plugged it back again still no luck.

Same external USB HDD was working earlier (with previous version) without any issues

Attaching dmesg.log and motioneye.log files, motioneyeOS_dmesg.log https://github.com/ccrisan/motioneyeos/files/4685522/motioneyeOS_dmesg.log motioneye.log https://github.com/ccrisan/motioneyeos/files/4685536/motioneye.log

Thanks for your help. motionEyeOS Version

I am running motionEyeOS version: motioneyeos-raspberrypi3-20190911 Board Model

I am using the following board/model: Raspberry PI 3B+ Camera

I am using the following type of camera: RaspberryPI camera Network Connection

Wired network connection Peripherals

5 TG Seagate USB External HDD Log Files

I consider the following log files relevant to this issue:

  • (attach e.g. motioneye.log)
  • (attach e.g. boot.log)

— You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub https://github.com/ccrisan/motioneyeos/issues/2395, or unsubscribe https://github.com/notifications/unsubscribe-auth/AEZTUHLNUBQHDPGFSVUHHITRTRHJPANCNFSM4NLMJAYQ .

-- Thanks

Kevin Shumaker

Personal Tech Support https://kevinshumaker.wixsite.com/thethirdlevel

N38° 19' 56.52" W85° 45' 8.56"

Semper Gumby “Don't tell people how to do things. Tell them what to do and let them surprise you with their results.” - G.S. Patton, Gen. USA Ethics are what we do when no one else is looking. Quis custodiet ipsos custodes? “There is no end to the good you can do if you don’t care who gets the credit.” - C Powell You know we're sitting on four million pounds of fuel, one nuclear weapon and a thing that has 270,000 moving parts built by the lowest bidder. Makes you feel good, doesn't it?

BalajiNJL commented 4 years ago

Thank you for your response, but I did a clean install and still I don't see my 5 TB HDD. Here is o/p of 'df -h' [root@videohub media]# df -h Filesystem Size Used Available Use% Mounted on /dev/root 213.0M 197.1M 903.0K 100% / devtmpfs 369.3M 0 369.3M 0% /dev tmpfs 373.8M 16.0K 373.8M 0% /dev/shm tmpfs 373.8M 2.4M 371.5M 1% /tmp /dev/mmcblk0p1 29.9M 14.1M 15.8M 47% /boot /dev/mmcblk0p3 57.3G 54.6M 54.3G 0% /data /dev/mmcblk0p3 57.3G 54.6M 54.3G 0% /home/ftp/sdcard /dev/mmcblk0p3 57.3G 54.6M 54.3G 0% /home/ftp/storage [root@videohub media]#

starbasessd commented 4 years ago

Power off make sure the 5TB drive is plugged in power on the PI SSH into the PI type in: dmesg | grep sda what are the results? If it doesn't show, try the drive on a computer. Does it show up there?

On Wed, May 27, 2020 at 12:58 PM BalajiNJL notifications@github.com wrote:

Thank you for your response, but I did a clean install and still I don't see my 5 TB HDD. Here is o/p of 'df -h' [root@videohub media]# df -h Filesystem Size Used Available Use% Mounted on /dev/root 213.0M 197.1M 903.0K 100% / devtmpfs 369.3M 0 369.3M 0% /dev tmpfs 373.8M 16.0K 373.8M 0% /dev/shm tmpfs 373.8M 2.4M 371.5M 1% /tmp /dev/mmcblk0p1 29.9M 14.1M 15.8M 47% /boot /dev/mmcblk0p3 57.3G 54.6M 54.3G 0% /data /dev/mmcblk0p3 57.3G 54.6M 54.3G 0% /home/ftp/sdcard /dev/mmcblk0p3 57.3G 54.6M 54.3G 0% /home/ftp/storage [root@videohub media]#

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/ccrisan/motioneyeos/issues/2395#issuecomment-634802133, or unsubscribe https://github.com/notifications/unsubscribe-auth/AEZTUHJ4QSS7CBNAS6IAHLLRTVBE7ANCNFSM4NLMJAYQ .

-- Thanks

Kevin Shumaker

Personal Tech Support https://kevinshumaker.wixsite.com/thethirdlevel

N38° 19' 56.52" W85° 45' 8.56"

Semper Gumby “Don't tell people how to do things. Tell them what to do and let them surprise you with their results.” - G.S. Patton, Gen. USA Ethics are what we do when no one else is looking. Quis custodiet ipsos custodes? “There is no end to the good you can do if you don’t care who gets the credit.” - C Powell You know we're sitting on four million pounds of fuel, one nuclear weapon and a thing that has 270,000 moving parts built by the lowest bidder. Makes you feel good, doesn't it?

BalajiNJL commented 4 years ago

I took the HDD and plugged it onto my Ubuntu laptop, it recognized without any issues. I still went ahead and reformatted the drive with Ext4 just to make sure.

Plugged it back on RaspPI, powered it down and up again, still no luck.

[root@videohub ~]# df -h Filesystem Size Used Available Use% Mounted on /dev/root 213.0M 197.1M 903.0K 100% / devtmpfs 369.3M 0 369.3M 0% /dev tmpfs 373.8M 16.0K 373.8M 0% /dev/shm tmpfs 373.8M 2.4M 371.5M 1% /tmp /dev/mmcblk0p1 29.9M 14.1M 15.8M 47% /boot /dev/mmcblk0p3 57.3G 54.7M 54.3G 0% /data /dev/mmcblk0p3 57.3G 54.7M 54.3G 0% /home/ftp/sdcard /dev/mmcblk0p3 57.3G 54.7M 54.3G 0% /home/ftp/storage [root@videohub ~]# /dev/sda -sh: /dev/sda: No such file or directory [root@videohub ~]# dmesg | grep sda [ 4.166196] sd 0:0:0:0: [sda] Spinning up disk... [ 89.546443] sd 0:0:0:0: [sda] Very big device. Trying to use READ CAPACITY(16). [ 89.599451] sd 0:0:0:0: [sda] 9767541167 512-byte logical blocks: (5.00 TB/4.55 TiB) [ 89.599468] sd 0:0:0:0: [sda] 2048-byte physical blocks [ 96.733905] sd 0:0:0:0: [sda] Test WP failed, assume Write Enabled [ 103.842672] sd 0:0:0:0: [sda] Asking for cache data failed [ 103.842689] sd 0:0:0:0: [sda] Assuming drive cache: write through [ 104.264694] sd 0:0:0:0: [sda] Spinning up disk... [ 114.481991] sd 0:0:0:0: [sda] Read Capacity(16) failed: Result: hostbyte=0x01 driverbyte=0x00 [ 114.482003] sd 0:0:0:0: [sda] Sense not available. [ 114.482076] sd 0:0:0:0: [sda] Read Capacity(10) failed: Result: hostbyte=0x01 driverbyte=0x00 [ 114.482086] sd 0:0:0:0: [sda] Sense not available. [ 114.482106] sd 0:0:0:0: [sda] 0 512-byte logical blocks: (0 B/0 B) [ 114.482117] sd 0:0:0:0: [sda] 2048-byte physical blocks [ 114.482155] sd 0:0:0:0: [sda] Write Protect is on [ 114.482167] sd 0:0:0:0: [sda] Mode Sense: 59 e6 93 1e [ 114.482205] sda: detected capacity change from 5000981077504 to 0 [ 114.483139] sd 0:0:0:0: [sda] Read Capacity(16) failed: Result: hostbyte=0x01 driverbyte=0x00 [ 114.483151] sd 0:0:0:0: [sda] Sense not available. [ 114.483224] sd 0:0:0:0: [sda] Read Capacity(10) failed: Result: hostbyte=0x01 driverbyte=0x00 [ 114.483234] sd 0:0:0:0: [sda] Sense not available. [ 114.483334] sd 0:0:0:0: [sda] Write Protect is off [ 114.483346] sd 0:0:0:0: [sda] Mode Sense: b3 b9 5c fa [ 114.483386] sd 0:0:0:0: [sda] Attached SCSI disk [ 114.503431] udevd[1430]: inotify_add_watch(6, /dev/sda, 10) failed: No such file or directory [ 114.513570] udevd[1430]: inotify_add_watch(6, /dev/sda, 10) failed: No such file or directory [root@videohub ~]#

starbasessd commented 4 years ago

Try the following commands: mkdir /data/meda/sda1 mount /dev/sda1 /data/media/sda1 df -h

Let me know the results

On Wed, May 27, 2020 at 7:40 PM BalajiNJL notifications@github.com wrote:

I took the HDD and plugged it onto my Ubuntu laptop, it recognized without any issues. I still went ahead and reformatted the drive with Ext4 just to make sure.

Plugged it back on RaspPI, powered it down and up again, still no luck.

[root@videohub ~]# df -h Filesystem Size Used Available Use% Mounted on /dev/root 213.0M 197.1M 903.0K 100% / devtmpfs 369.3M 0 369.3M 0% /dev tmpfs 373.8M 16.0K 373.8M 0% /dev/shm tmpfs 373.8M 2.4M 371.5M 1% /tmp /dev/mmcblk0p1 29.9M 14.1M 15.8M 47% /boot /dev/mmcblk0p3 57.3G 54.7M 54.3G 0% /data /dev/mmcblk0p3 57.3G 54.7M 54.3G 0% /home/ftp/sdcard /dev/mmcblk0p3 57.3G 54.7M 54.3G 0% /home/ftp/storage [root@videohub ~]# /dev/sda -sh: /dev/sda: No such file or directory [root@videohub ~]# dmesg | grep sda [ 4.166196] sd 0:0:0:0: [sda] Spinning up disk... [ 89.546443] sd 0:0:0:0: [sda] Very big device. Trying to use READ CAPACITY(16). [ 89.599451] sd 0:0:0:0: [sda] 9767541167 512-byte logical blocks: (5.00 TB/4.55 TiB) [ 89.599468] sd 0:0:0:0: [sda] 2048-byte physical blocks [ 96.733905] sd 0:0:0:0: [sda] Test WP failed, assume Write Enabled [ 103.842672] sd 0:0:0:0: [sda] Asking for cache data failed [ 103.842689] sd 0:0:0:0: [sda] Assuming drive cache: write through [ 104.264694] sd 0:0:0:0: [sda] Spinning up disk... [ 114.481991] sd 0:0:0:0: [sda] Read Capacity(16) failed: Result: hostbyte=0x01 driverbyte=0x00 [ 114.482003] sd 0:0:0:0: [sda] Sense not available. [ 114.482076] sd 0:0:0:0: [sda] Read Capacity(10) failed: Result: hostbyte=0x01 driverbyte=0x00 [ 114.482086] sd 0:0:0:0: [sda] Sense not available. [ 114.482106] sd 0:0:0:0: [sda] 0 512-byte logical blocks: (0 B/0 B) [ 114.482117] sd 0:0:0:0: [sda] 2048-byte physical blocks [ 114.482155] sd 0:0:0:0: [sda] Write Protect is on [ 114.482167] sd 0:0:0:0: [sda] Mode Sense: 59 e6 93 1e [ 114.482205] sda: detected capacity change from 5000981077504 to 0 [ 114.483139] sd 0:0:0:0: [sda] Read Capacity(16) failed: Result: hostbyte=0x01 driverbyte=0x00 [ 114.483151] sd 0:0:0:0: [sda] Sense not available. [ 114.483224] sd 0:0:0:0: [sda] Read Capacity(10) failed: Result: hostbyte=0x01 driverbyte=0x00 [ 114.483234] sd 0:0:0:0: [sda] Sense not available. [ 114.483334] sd 0:0:0:0: [sda] Write Protect is off [ 114.483346] sd 0:0:0:0: [sda] Mode Sense: b3 b9 5c fa [ 114.483386] sd 0:0:0:0: [sda] Attached SCSI disk [ 114.503431] udevd[1430]: inotify_add_watch(6, /dev/sda, 10) failed: No such file or directory [ 114.513570] udevd[1430]: inotify_add_watch(6, /dev/sda, 10) failed: No such file or directory [root@videohub ~]#

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/ccrisan/motioneyeos/issues/2395#issuecomment-635000747, or unsubscribe https://github.com/notifications/unsubscribe-auth/AEZTUHONL4WWE4G3HEDI3ILRTWQGTANCNFSM4NLMJAYQ .

-- Thanks

Kevin Shumaker

Personal Tech Support https://kevinshumaker.wixsite.com/thethirdlevel

N38° 19' 56.52" W85° 45' 8.56"

Semper Gumby “Don't tell people how to do things. Tell them what to do and let them surprise you with their results.” - G.S. Patton, Gen. USA Ethics are what we do when no one else is looking. Quis custodiet ipsos custodes? “There is no end to the good you can do if you don’t care who gets the credit.” - C Powell You know we're sitting on four million pounds of fuel, one nuclear weapon and a thing that has 270,000 moving parts built by the lowest bidder. Makes you feel good, doesn't it?

BalajiNJL commented 4 years ago

but there is no dev/sda1, as per dmesg above it is not recognizing /dev/sda.

[root@videohub ~]# mkdir /data/media/sda1 [root@videohub ~]# mount /dev/sda1 /data/media/sda1 mount: mounting /dev/sda1 on /data/media/sda1 failed: No such file or directory [root@videohub ~]#

starbasessd commented 4 years ago

Try formatting the USB drive with 2 partitions, 1 3.5TB 11.5TB formatted as you want., then try to connect it to the PI It never fully spins up.

On Thu, May 28, 2020 at 7:33 PM BalajiNJL notifications@github.com wrote:

but there is no dev/sda1, as per dmesg above it is not recognizing /dev/sda.

[root@videohub ~]# mkdir /data/media/sda1 [root@videohub ~]# mount /dev/sda1 /data/media/sda1 mount: mounting /dev/sda1 on /data/media/sda1 failed: No such file or directory [root@videohub ~]#

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/ccrisan/motioneyeos/issues/2395#issuecomment-635671280, or unsubscribe https://github.com/notifications/unsubscribe-auth/AEZTUHKWWO5RK4DXVQL7OO3RT3YEJANCNFSM4NLMJAYQ .

-- Thanks

Kevin Shumaker

Personal Tech Support https://kevinshumaker.wixsite.com/thethirdlevel

N38° 19' 56.52" W85° 45' 8.56"

Semper Gumby “Don't tell people how to do things. Tell them what to do and let them surprise you with their results.” - G.S. Patton, Gen. USA Ethics are what we do when no one else is looking. Quis custodiet ipsos custodes? “There is no end to the good you can do if you don’t care who gets the credit.” - C Powell You know we're sitting on four million pounds of fuel, one nuclear weapon and a thing that has 270,000 moving parts built by the lowest bidder. Makes you feel good, doesn't it?