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A Video Surveillance OS For Single-board Computers
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RPi 4 2GB - No video feed from USB camera and external WiFi dongle does not work #2634

Closed pratapj81 closed 3 years ago

pratapj81 commented 3 years ago

Preliminary Docs

I confirm that I have read the CONTRIBUTING guide before opening this issue.

Yes, I confirm

I confirm that I have read the FAQ before opening this issue.

Yes, I confirm

motionEyeOS Version:

I am running motionEyeOS version: 20200606

Board Model

I am using the following board/model: Raspberry Pi4 Model B 2GB RAM

Camera

I am using the following type of camera: V4L2

My camera model is: RunCam USB camera

Network Connection

My motionEyeOS unit is connected to the network via: WiFi

Peripherals

I am using the following peripherals that I consider relevant to this issue:

Log Files

I consider the following log files relevant to this issue:

boot.log dmesg.log messages.log motion.log motioneye.log

Hello,

I am seeking help for the following two issues:

  1. RunCam USB camera does not work with my RPi 4. I only see a 'no camera' icon in the MotioneyeOS GUI irrespective of whether I use the built in WiFi or the Ubiquiti Wifistation USB Adapter (which doesn't work either. See next issue).
  2. An external dongle, such as the Ubiquiti Wifistation USB Adapter or the Edimax EW-7811Un does not work even after setting the OS_WLAN to wlan1 in the /data/etc/os.conf file.

Both these peripherals worked fine with ver 20200606 of MotioneyeOS on a Raspberry Pi B+

Things I have tried to fix these issues:

  1. Used a step-down buck and powered the RPi 4 directly from the GPIO pins. This did not help.
  2. Blacklisted brcmfmac in the modprobe.conf file by following the instructions from here. This did not help either.
  3. Installed MotionEye on Raspbian by following the instructions here. The USB camera worked only after I ran sudo apt install fswebcam. Out of the box, Raspbian sees both WiFi cards and shows me wlan0 and wlan1 in the menubar. But my first preference is to run MotionEyeOS on the Pi.

The location where I intend to setup the MotionEye camera is very far from the my router. So, it is important that I use an external WiFI adapter such as the Ubiquiti Wifistation USB adapter. I also intend to use the CSI camera (NoIR) and the USB webcam, connected to the same board. This is why I upgraded from the Raspberry Pi B+ to the Raspberry Pi 4B 2GB. In my initial tests with the Raspberry Pi B+, where I setup and ran MotionEyeOS for a few days, the Ubiquiti Wifistation, RunCam USB camera and Edimax EW-7811Un all worked fine. However, the WebUI was sluggish, WiFi connectivity poor, and overall experience very disappointing. I attributed this to the Raspberry Pi B+ and bought the Raspberry Pi 4B 2GB but am disappointed that both the USB camera and the external cards don't work. I am yet to receive the Arducam NoIR CSI camera from the vendor.

I have attached the log files for the USB camera issue here. Since I don't have connectivity after setting OS_WLAN to wlan1 in the /data/etc/os.conf file, I am attaching screenshots from my monitor:

ath9k_dmesg ubquiti_boot_message

If you need any more information which will help fix this issue, please let me know. Thanks in advance for your help!

starbasessd commented 3 years ago

Please try dev20201026 on the Pi4B-2GB, as there are some unresolved quirks with 20200606 on the Pi4s.

On Sun, Jan 10, 2021 at 10:13 AM Pratap notifications@github.com wrote:

Preliminary Docs

I confirm that I have read the CONTRIBUTING https://github.com/ccrisan/motioneyeos/blob/master/.github/CONTRIBUTING.md guide before opening this issue.

Yes, I confirm

I confirm that I have read the FAQ https://github.com/ccrisan/motioneyeos/wiki/FAQ before opening this issue.

Yes, I confirm motionEyeOS Version:

I am running motionEyeOS version: 20200606 Board Model

I am using the following board/model: Raspberry Pi4 Model B 2GB RAM Camera

I am using the following type of camera: V4L2

My camera model is: RunCam USB camera https://www.banggood.in/RunCam-WebCam-1-or-2_9-inch-COMS-1920+1080-1080P-FOV105-Full-HD-USB-FPV-Camera-p-1712493.html Network Connection

My motionEyeOS unit is connected to the network via: WiFi Peripherals

I am using the following peripherals that I consider relevant to this issue:

  • Ubiquiti Wifistation USB Adapter 802.11g/n up to 1000mW
  • Edimax EW-7811Un

Log Files

I consider the following log files relevant to this issue:

boot.log https://github.com/ccrisan/motioneyeos/files/5792743/boot.log dmesg.log https://github.com/ccrisan/motioneyeos/files/5792744/dmesg.log messages.log https://github.com/ccrisan/motioneyeos/files/5792745/messages.log motion.log https://github.com/ccrisan/motioneyeos/files/5792746/motion.log motioneye.log https://github.com/ccrisan/motioneyeos/files/5792747/motioneye.log

Hello,

I am seeking help for the following two issues:

  1. RunCam USB camera does not work with my RPi 4. I only see a 'no camera' icon in the MotioneyeOS GUI irrespective of whether I use the built in WiFi or the Ubiquiti Wifistation USB Adapter (which doesn't work either. See next issue).
  2. An external dongle, such as the Ubiquiti Wifistation USB Adapter or the Edimax EW-7811Un does not work even after setting the OS_WLAN to wlan1 in the /data/etc/os.conf file.

Both these peripherals worked fine with ver 20200606 of MotioneyeOS on a Raspberry Pi B+

Things I have tried to fix these issues:

  1. Used a step-down buck and powered the RPi 4 directly from the GPIO pins. This did not help.
  2. Blacklisted brcmfmac in the modprobe.conf file by following the instructions from here https://kerberosio.zendesk.com/hc/en-us/articles/115001013585-Use-WIFI-dongle-on-the-Raspberry-Pi-3. This did not help either.
  3. Installed MotionEye on Raspbian by following the instructions here https://github.com/ccrisan/motioneye/wiki/Install-On-Raspbian. The USB camera worked only after I ran sudo apt install fswebcam. Out of the box, Raspbian sees both WiFi cards and shows me wlan0 and wlan1 in the menubar. But my first preference is to run MotionEyeOS on the Pi.

The location where I intend to setup the MotionEye camera is very far from the my router. So, it is important that I use an external WiFI adapter such as the Ubiquiti Wifistation USB adapter. I also intend to use the CSI camera (NoIR) and the USB webcam, connected to the same board. This is why I upgraded from the Raspberry Pi B+ to the Raspberry Pi 4B 2GB. In my initial tests with the Raspberry Pi B+, where I setup and ran MotionEyeOS for a few days, the Ubiquiti Wifistation, RunCam USB camera and Edimax EW-7811Un all worked fine. However, the WebUI was sluggish, WiFi connectivity poor, and overall experience very disappointing. I attributed this to the Raspberry Pi B+ and bought the Raspberry Pi 4B 2GB but am disappointed that both the USB camera and the external cards don't work. I am yet to receive the Arducam NoIR CSI camera from the vendor.

I have attached the log files for the USB camera issue here. Since I don't have connectivity after setting OS_WLANtowlan1` in the /data/etc/os.conf file, I am attaching screenshots from my monitor:

[image: ath9k_dmesg] https://user-images.githubusercontent.com/77236177/104126590-7beec980-5383-11eb-9bdd-4eb01eab1d4f.jpg [image: ubquiti_boot_message] https://user-images.githubusercontent.com/77236177/104126599-88732200-5383-11eb-8168-c78bb359a258.jpg

If you need any more information which will help fix this issue, please let me know. Thanks in advance for your help!

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pratapj81 commented 3 years ago

Tried dev20201026 but facing the same issues. Attached are the logs.

dmesg.log boot.log messages.log motioneye.log motion.log

pratapj81 commented 3 years ago

I'd like to report that the RunCam USB camera works if I unplug it from one USB port and plug it into another, after MotionEye starts. No luck with the external WiFi adapter yet.

pratapj81 commented 3 years ago

Documenting the process I followed to get my RPi4 and Motioneye up and running:

  1. Insterted the Pi4 microSD card to a SD card reader and installed Raspbian Lite OS from the Raspberry Pi website. I used a MacOS system running MacOS 10.14.6.
  2. Unplugged the microSD card from the SD card read, and plugged it back in to my Mac.
  3. Created a blank SSH file with no extension and copied to 'boot' partition using the Mac Finder.
  4. Copied the wpa_supplicant.conf file to the boot partition using the Mac Finder.
  5. Connected the Pi4 to a monitor via a microHDMI cable.
  6. Put the microSD card back into the Pi4 and booted it.
  7. Logged in to the Pi4 via SSH and Terminal on the Mac by typing ssh pi@raspberrypi.local and raspberry as the password.
  8. Ran the following commands to upgrade the packages: sudo apt update -y sudo apt upgrade -y sudo reboot
  9. Changed the timezone by following the steps listed here.
  10. Installed Motioneye by following the steps given here. Used sudo before every command.
  11. Logged in to the Motioneye webUI by typing http://[your_ip]:8765/ in the browser.
  12. Connected the external dongle and camera to the USB ports. Saw a low voltage warning, in spite of using a 3A power supply for the Pi. So, connected the dongle and camera via a powered USB Hub, which was in turn connected to the Pi4.
  13. Unplugged and plugged USB camera back again and got the feed.
  14. Disabled on-board WiFi the Modprobe Blacklist method listed here.
  15. Gave my Pi4 a static IP by following the instructions listed here.

Currently, testing this setup for reliability.

starbasessd commented 3 years ago

As to motionEyeOS:

Used a step-down buck and powered the RPi 4 directly from the GPIO pins. This did not help.

Not a good idea, as it bypasses all on board and internal voltage and current protections in the PI. 

Blacklisted brcmfmac in the modprobe.conf file by following the instructions from here. This did not help either.

When you plug in the Ubiquity wifi dongle and boot motioneye, what does the command ifconfig [enter] show? You can access command line via console or ssh.

Installed MotionEye on Raspbian by following the instructions here. The USB camera worked only after I ran sudo apt install fswebcam.

If Raspbian doesn't support the camera 'out of the box', then the odds are highly unlikely that motionEyeOS will, either. Since there are no processes to use apt, or apt-get, or dpkg within motionEyeOS, it is somewhat difficult to install packages. Firmware isn't mych easier, but usually only involves a folder or two that can be copied into place. (ZD1211 wifi dongles for example) Out of the box, Raspbian sees both WiFi cards and shows me wlan0 and wlan1 in the menubar. But my first preference is to run MotionEyeOS on the Pi. Which 'both'? Onboard and Ubiquity, onboard and EDI, or Ubiquity and EDI?

starbasessd commented 3 years ago

No response in >30 days. If you are still having issues, please open a new issue.