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A Video Surveillance OS For Single-board Computers
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images not uploading to Google drive on one of my multiple cameras - all the rest are fine #2736

Closed Hambo1946 closed 3 years ago

Hambo1946 commented 3 years ago

Preliminary Docs

I confirm that I have read the CONTRIBUTING guide before opening this issue.

I confirm that I have read the FAQ before opening this issue.

motionEyeOS Version 20200606

I am running motionEyeOS version:20200606

Board Model

I am using the following board/model: Raspberry Pi zero wh

Camera

I am using the following type of camera: (choose from V4L2, MMAL, Network Camera, Fast Network Camera and Simple MJPEG Camera).

My camera model is: Raspberry Pi NOIR Camera Module V2

Network Connection

My motionEyeOS unit is connected to the network via: (choose your network connection, e.g. WiFi, Ethernet). WiFi

Peripherals

I am using the following peripherals that I consider relevant to this issue: Photos saved to a windows share via SAMBA

Log Files

I consider the following log files relevant to this issue:

tioneye.log)

starbasessd commented 3 years ago

Please answer the questions and include the messages and motioneye logs.

Hambo1946 commented 3 years ago

messages.log I have 4 cameras on Raspberry Pi zeros all working perfectly with the latest version of MotionEyeOS and all are storing images on different windows shares perfectly. However this particular one will not upload anything to Google drive and all the others do. Can anyone offer some suggestions? The camera is in a rather inaccessible place so I would rather not re-image and start from the beginning if I can help it!

Thanks in advance

Graham

starbasessd commented 3 years ago

The motioneye log is showing it can't find the file to upload. If you can ssh into the Pi in question, check free space on /data partition (df -h) Compare the other settings for the gdrive upload to ones that work.

Hambo1946 commented 3 years ago

Hi I looked at the motioneye log and found the entry below. Is this what you are referring to? I am not very familiar with linux but I am assuming '/data/media/motioneye_192_168_0_201_public_hambopics_intrays_rpinoir_xbmcuser1/2021-05-13/2021-05-13' means at there is a link from the raspberry pi to the windows share at \192.168.0.201\public\hambopics\intrays\rpinoir. I can see lots of images using WINSCP on the raspberry pi and assume it is mounting to this directory. If this is the case, I can confirm that all my other cameras store their photos on the various subdirectories on the share \192.168.0.201\hambopics\intrays and they all work. The share is some 1.16Tb of free space

OSError: [Errno 2] No such file or directory: '/data/media/motioneye_192_168_0_201_public_hambopics_intrays_rpinoir_xbmcuser1/2021-05-13/2021-05-13' 2021-05-13 16:24:11: [motioneye] ERROR: failed to upload file "/data/media/motioneye_192_168_0_201_public_hambopics_intrays_rpinoir_xbmcuser1/2021-05-13/2021-05-13"

On Thu, 13 May 2021 at 16:22, starbasessd @.***> wrote:

The motioneye log is showing it can't find the file to upload. If you can ssh into the Pi in question, check free space on /data partition (df -h) Compare the other settings for the gdrive upload to ones that work.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/ccrisan/motioneyeos/issues/2736#issuecomment-840635060, or unsubscribe https://github.com/notifications/unsubscribe-auth/AF62247RCXSG2G37SOARK33TNPVD7ANCNFSM442V2QYA .

starbasessd commented 3 years ago

I understand that your camera is in a difficult to access location, but my recommendation is to back up the settings, and re-image and restore the settings. You didn't post the messages log, and didn't post the df -h for that PI, I cannot continue diagnostics. Maybe someone else can.

Hambo1946 commented 3 years ago

Hi,

Here is a screenshot of df -h. I tried to do df -h > df.txt but it sais it was a read only filesystem

On Thu, 13 May 2021 at 16:37, Grahame Hambleton @.***> wrote:

Hi I looked at the motioneye log and found the entry below. Is this what you are referring to? I am not very familiar with linux but I am assuming '/data/media/motioneye_192_168_0_201_public_hambopics_intrays_rpinoir_xbmcuser1/2021-05-13/2021-05-13' means at there is a link from the raspberry pi to the windows share at \192.168.0.201\public\hambopics\intrays\rpinoir. I can see lots of images using WINSCP on the raspberry pi and assume it is mounting to this directory. If this is the case, I can confirm that all my other cameras store their photos on the various subdirectories on the share \192.168.0.201\hambopics\intrays and they all work. The share is some 1.16Tb of free space

OSError: [Errno 2] No such file or directory: '/data/media/motioneye_192_168_0_201_public_hambopics_intrays_rpinoir_xbmcuser1/2021-05-13/2021-05-13' 2021-05-13 16:24:11: [motioneye] ERROR: failed to upload file "/data/media/motioneye_192_168_0_201_public_hambopics_intrays_rpinoir_xbmcuser1/2021-05-13/2021-05-13"

On Thu, 13 May 2021 at 16:22, starbasessd @.***> wrote:

The motioneye log is showing it can't find the file to upload. If you can ssh into the Pi in question, check free space on /data partition (df -h) Compare the other settings for the gdrive upload to ones that work.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/ccrisan/motioneyeos/issues/2736#issuecomment-840635060, or unsubscribe https://github.com/notifications/unsubscribe-auth/AF62247RCXSG2G37SOARK33TNPVD7ANCNFSM442V2QYA .

Hambo1946 commented 3 years ago

df -h

Hambo1946 commented 3 years ago

@starbasessd There doesn't seem to be a messages.log file but I have renamed the messages file to messages.log. Hope this is what you asked for messages.log

there is one called messages which I renamed to messages.log

Hambo1946 commented 3 years ago

messages.log

starbasessd commented 3 years ago

Where do your cameras that work save files? Settings, File Storage, Storage Device & Root Directory? How about the Camera with issues? If you change the Camera with issues to Settings, File Storage, Storage Device: Custom Path and Root Directory: /data/output/Camera1 and leave the File Uploads: GDrive alone, does it work?

Hambo1946 commented 3 years ago

messages.log

Hambo1946 commented 3 years ago

@starbasessd All the cameras store the files as folders onderneath a common location. Here is ascreenshot of the RPI with the issues. All cameras have folders beneath hambopics\intrays

[ networkShare

](url)

Hambo1946 commented 3 years ago

NetworkshareNoIssues

Here is the screenshot of one of the other cameras with no issues

Hambo1946 commented 3 years ago

I'll have a go at your suggestion of saving the images on the SD card now

Hambo1946 commented 3 years ago

No that drew a blank I am afraid. The pictures were successfully loaded but the Google part produced no uploads just as before. Screenshots attached localNetworkShare

captured_images

starbasessd commented 3 years ago

Does Test Service work?

starbasessd commented 3 years ago

And does /RoofCamera/ exist at the root of your GDrive?

starbasessd commented 3 years ago

Also ssh in, and run logrotate -f /etc/logrotate.conf the repost the logs after trying to upload again.

Hambo1946 commented 3 years ago

Yes the test service works on all cameras. /RoofCamera/ does exist at the root. I have tried to change its name as well on a number of occasions. The test service always works and I can go into GDrive an manually copy images into it but nothing ever is uploaded from MotioneyeOS for this particular camera.

I shall now run logrotate and post you the logs

starbasessd commented 3 years ago

testing uploads from a PC or MAC doesn't mean it's set up for the Pi.

Hambo1946 commented 3 years ago

No I meant going into Google drive on the PC to see if images were uploaded. I have carried out this course of action for all the otyher pi cameras. It's just this one which has never been able to uploaded iamges to Google.

Here are the new files. I have also rebooted the Motioneyeos

motioneye.log

messages.log

Hambo1946 commented 3 years ago

Just to make clear. The Google test service works on all my raspberry pi Motioneye cameras. Here is a screenshot showing no files are uploaded to the Google drive folder Google_drive

Hambo1946 commented 3 years ago

@starbasessd Yes the test service works on all cameras. /RoofCamera/ does exist at the root. I have tried to change its name as well on a number of occasions. The test service always works and I can go into GDrive an manually copy images into it but nothing ever is uploaded from MotioneyeOS for this particular camera.

I shall now run logrotate and post you the logs

Hambo1946 commented 3 years ago

@starbasessd messages.log motioneye.log

Hambo1946 commented 3 years ago

@starbasessd

Still no luck with the Google upload I am afraid Google_drive

Hambo1946 commented 3 years ago

@starbasessd

Please find the new logs after I tried to upload to Google motioneye.log messages.log

Hambo1946 commented 3 years ago

@starbasessd

Looking at the motioneye.log, it seems I have the exact same message when the target is /data/output/Camera1 as I had when the images were stored on my windows share

extract from Motioneyeos.log

2021-05-13 18:48:58: [motioneye] ERROR: failed to upload file "/data/output/Camera1/2021-05-13/2021-05-13" with service gdrive: [Errno 2] No such file or directory: '/data/output/Camera1/2021-05-13/2021-05-13' but that directory does exist and the files are clearly visible in the screenshot below captured_images

starbasessd commented 3 years ago

I understand that your camera is in a difficult to access location, but my recommendation is to back up the settings, and re-image and restore the settings.

Hambo1946 commented 3 years ago

@starbasessd

Thank you. I took your advice and did a fresh install which cleared the problem. Thank you for all your help - much appreciated :-)