File browser crashes when right-clicking the quick access button

[speedlorenzo12]

right clicking on a quick access file shows me the classic right button and after 5 seconds it crashes the file explorer and reloads it win 11: 23h2 22631.3447 shell canary:1.9.14 (If you want more information I'll gladly give it to you)

[RubicBG]

can you take a screenshot of "quick access"

[speedlorenzo12]

https://th.bing.com/th/id/R.720671ae8fe0e01b8cb16264ada8447f?rik=1a3%2fm%2b2V2qAnCg&pid=ImgRaw&r=0&PC=EMMX01

[RubicBG]

I have not encountered such a problem. But your explorer is not the standard one for Windows 11 either.

• which program did you use to tweak the explorer?
• does the problem occur on all of the "quick access" items or only some? What about the "Acceso rápido"?
• take a screenshot of the content menu without NS

[speedlorenzo12]

I realized it's the right button in Windows 10 (whit all of this part) Whit ns

[RubicBG]

• check shell.log - if there is an error described, share it
• edit the shell.nss file with this:

  settings
  {
  priority=1
  exclude.where = !process.is_explorer
  showdelay = 200
  }
  import 'imports/images.nss'

  This will reduce the use of all secondary functions - write if the problem is still there. Don't forget to make a copy of shell.nss to restore it back.

• i need a screenshot of the "old" context menu ("mostra altre opzioni")

[speedlorenzo12]

I discovered before it is most likely a Windows 11 problem, given that when I click, it shows other options the same problem happens

[speedlorenzo12]

I tried autoruns to solve the problem, and I found the cause, it is a service called NVIDIA Display Shell Extension, what could I do to solve this service too? reviewing things in general, the strange thing is that the service is from nvidia and I use radeon, probably the software was not uninstalled and was causing the problem, thanks for the support