mounilsankar / pe

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Help window does not pop back up when minimised and command is entered again #4

Open mounilsankar opened 7 months ago

mounilsankar commented 7 months ago

When the help command is entered the help window pops up. However when the window is minimised and the help window is typed again the window does not pop up.

Steps to reproduce:

  1. Type in help
  2. Minimise the opened help window
  3. Type help again
  4. Help window does not pop up
nus-se-bot commented 7 months ago

Team's Response

A user shouldn't expect to open the help window, minimise the help window, type the help command again and expect the help window to pop up.

The help window is already open, but just in the background.

Thus, we do not consider this a bug.

Items for the Tester to Verify

:question: Issue response

Team chose [response.Rejected]

Reason for disagreement: This should definitely be a bug. I think this assumption where "A user shouldn't expect to open the help window, minimise the help window, type the help command again and expect the help window to pop up." is not very reasonable.

As a user, if i were to use the help command to open the help prompt, chances are I will minimise the help window once im done accessing the user guide. After some time i may then want to see the help window again but have forgotten that I have minimised the window. Therefore when I then type help window the window has to reappear.

Screenshot 2023-11-23 at 4.33.58 PM.png

Your User guide also promises to provide direct access to your UG upon typing help. This implies under any condition, the user typing help wold open up the help pop up.

Hence, this bug falls under the category below shown in the screenshot below.

Screenshot 2023-11-23 at 4.36.45 PM.png


## :question: Issue severity Team chose [`severity.VeryLow`] Originally [`severity.Low`] - [x] I disagree **Reason for disagreement:** This is clearly not a cosmetic issue. It is an issue with the functionality of the help command. Therefore, the severity should be Low