mouxdesign
commented
2 years ago Focused on just the Receive via BTC user flow on both wallets and have the following observations:
Link to Google doc with summary as well.
Phoenix
User journey
- Onboarded
- Funded wallet by receiving BTC
- Followed any necessary steps/processes the wallet requested
Summary:
Number of screen states: 14
Education:
At the beginning of the onboarding journey users are educated about:
- Backing up the recovery phrase
- Channel fees
Terminology:
- Swap in is used instead of Receive via BTC (Used by Breez)
3 different terms used for recovery phrase:
1) Backup phrase (onboarding screen)
2) Recovery phrase (send/receive screen)
3) Seed phrase (text explanation recovery phrase screen)
Reminders:
Users are reminded on the send/receive screen to note down the recovery phrase
Breez
User journey
- Onboarded
- Funded wallet by receiving BTC
- Followed any necessary steps/processes requested
Summary:
Number of screen states: 12
Education:
At the end of the onboarding journey users educated about: Backing up the recovery phrase
Terminology:
- Receive via invoice (Payment request)
- Receive via BTC Address (Called swap in in Phoenix)
The UX research process has been started on the 2 Lighting wallets as per this planning phase
At this stage 3 things are being done simultaneously:
1. A competitive analysis is being performed;
I am investigating 3 things:
2. A UX Heuristics evaluation is also being done on the interfaces
Why do a heuristics analysis and what is it? UX heuristics essentially looks at an interface using a set of standards which can address usability issues. This is so that this issues can be addressed during the design process. There are many different UX heuristics standards which have been set out by various sources. However the heuristics standards that will be sued here will be from Jakob Nielsen
How During this process I will use a small set of evaluators to look at the wallet interfaces and see if they meet good usability principles. Source
https://uxheuristics.net/heuristics/nielsenxerox-13-usability-heuristics
3. UX Research toolkit
Whilst conducting the above two analysis methods, I will be creating along side that a tool which will allow builders to also complete the above 2 analysis on interfaces.
This is currently a work in progress Figma