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[Use Case] ServiceNow Agent Nudge #56

Open ajaymerchia opened 7 months ago

ajaymerchia commented 7 months ago

Use Case Guide Request: ServiceNow Agent Nudge

Description of Use Case: Nudge agents to address tickets that are overdue pending their action.

System: Include a link to an existing authentication guide at https://developer.moveworks.com/creator-studio/resources, or create an authentication guide issue and link it here https://github.com/moveworks/developer-docs/issues/7

(Optional) Purple Chat Mockup: Draft a purple chat mockup of your use case here: https://developer.moveworks.com/creator-studio/purple-chat-builder

Research

Add links and notes on any research you've already done for this use case

ajaymerchia commented 7 months ago

Moveworks Creator Studio - Events_ Agent Nudge.pdf Good starting point

sarthaksrinivas commented 5 months ago

Defer until after all the other guides are completed