Open tonypowa opened 5 months ago
This issue is a test copy of an issue in another repo. Original issue: https://github.com/grafana/grafana/issues/#84056
Summary: After upgrading Grafana from version 10.2.2 to 10.3.0, dashboards became invisible and logs indicate a failure in checking for updates against grafana.com's API, pointing to a potential issue with the new version's update checker or connectivity. This was unexpected as the upgrade was intended to resolve CVEs and other issues.
Hello @tonypowa, it seems you've encountered an issue after upgrading to Grafana 10.3.0 and can no longer see dashboards. This appears related to the Grafana Backend Platform as it involves the upgrade process and potential issues with Grafana backend services after the upgrade. I suggest providing the issue details in the Backend Platform Project to get the correct assistance. Make sure to include the error logs and steps you've taken for reproducing the issue.
Elaboration:
Hello @tonypowa,
Thank you for bringing this issue to our attention. To help us investigate this issue further, could you please provide the following additional information?
https://grafana.com/api/grafana/versions/stable
from within your Kubernetes cluster?https://grafana.com/api/grafana/versions/stable
successfully from outside the cluster environment.Any additional context around the time the issue started occurring or steps taken before the upgrade could be valuable. The more details we have, the better we can assist.
Looking forward to your response!
Kind regards, The GitHub Community Support Team
What happened?
We are trying to upgrade grafana version from 10.2.2 to 10.3.0 and we are not able to view any dashboards over grafana. Along with that I am getting these error logs in grafana pod:
logger=cleanup t=2024-03-07T08:52:20.607034908Z level=info msg="Completed cleanup jobs" duration=20.919916ms
logger=grafana.update.checker t=2024-03-07T08:52:20.681237965Z level=error msg="Update check failed" error="failed to get stable version from grafana.com: Get \"https://grafana.com/api/grafana/versions/stable\": EOF" duration=72.929456ms
logger=cleanup t=2024-03-07T09:02:20.612760994Z level=info msg="Completed cleanup jobs" duration=26.036921ms
logger=grafana.update.checker t=2024-03-07T09:02:20.646409821Z level=error msg="Update check failed" error="failed to get stable version from grafana.com: Get \"https://grafana.com/api/grafana/versions/stable\": EOF" duration=37.93563ms
logger=cleanup t=2024-03-07T09:12:20.597345966Z level=info msg="Completed cleanup jobs" duration=11.160309ms
logger=grafana.update.checker t=2024-03-07T09:12:20.616170181Z level=error msg="Update check failed" error="failed to get stable version from grafana.com: Get \"https://grafana.com/api/grafana/versions/stable\": EOF" duration=7.484706ms
logger=infra.usagestats t=2024-03-07T09:12:58.595035116Z level=info msg="Usage stats are ready to report"
logger=cleanup t=2024-03-07T09:22:20.612306142Z level=info msg="Completed cleanup jobs" duration=26.013134ms
logger=grafana.update.checker t=2024-03-07T09:22:20.642918382Z level=error msg="Update check failed" error="failed to get stable version from grafana.com: Get \"https://grafana.com/api/grafana/versions/stable\": EOF" duration=34.838946ms
Attaching full logs here as well.
grafana_error_logs.txt
What did you expect to happen?
We are expecting successfull upgrade to newer versions of grafana starting from 10.3.x versions to resolve our CVEs and other issues as well. But we are not able to get dashbaords after that and somehow its complaining that stable version isnot present here: https://grafana.com/api/grafana/versions/stable.
Did this work before?
No
How do we reproduce it?
Change the grafana old version to 10.3.x version
Deploy it into some k8s cluster and check the grafana pod logs if they are getting simialr issues aboev attached of stable version not present.
3.Check grafana dashbaords if dahsboards are visible or not.
Is the bug inside a dashboard panel?
No response
Environment (with versions)?
Grafana: https://github.com/grafana/grafana/releases/tag/v10.3.0
OS: Mariner
Browser:
Grafana platform?
Kubernetes
Datasource(s)?
No response