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Explore tab is gone #343

Open tonypowa opened 1 month ago

tonypowa commented 1 month ago

What happened?

Opened Grafana. Explore tab is gone. I am Grafana Admin. I have set [explore] enabled: true in config, doesn't help.

Screenshot 2024-04-30 at 10 26 21 PM

What did you expect to happen?

The explore tab to show

Did this work before?

Yes

How do we reproduce it?

  1. Open Grafana 10.4.1

Is the bug inside a dashboard panel?

No response

Environment (with versions)?

Grafana: 10.4.1

OS: docker

Browser: Safari

Grafana platform?

Docker

Datasource(s)?

No response

tonypowa commented 1 month ago

This issue is a test copy of an issue in another repo. Original issue: https://github.com/grafana/grafana/issues/#87159

moxious commented 1 month ago

Hi @tonypowa, it seems like this issue might be related to the Explore feature within Grafana, which can be affected by certain configurations or permission settings. To get a better resolution, I believe this should be addressed by the Explore project team. Make sure you're also using the latest stable release and check the Grafana logs for any error messages related to the Explore tab.

Could you also check if there are any messages in your browser's developer console when you attempt to access the Explore tab? Providing those details can help the team diagnose the problem more effectively.

moxious commented 1 month ago

Summary: User tonypowa reports that the Explore tab in Grafana 10.4.1 is missing despite having [explore] enabled set to true in the configuration; the issue is still unresolved and occurs when Grafana is accessed via Safari in Docker.

moxious commented 1 month ago

Elaboration:

Follow-up Questions to Clarify the Issue

Hi @tonypowa, thank you for bringing this to our attention. We'd like to assist you as effectively as possible with the issue of the missing Explore tab in Grafana.

To pinpoint the problem, could you please provide us with a bit more information?

  1. Could you confirm if the issue persists after a hard refresh or clearing your browser's cache?
  2. Have there been any recent changes to your Grafana configuration or updates prior to noticing the missing Explore tab?
  3. Is the Explore feature missing for all users or just your account?
  4. Could you provide a list of installed plugins and confirm if any plugin was recently added, updated, or removed?
  5. Can you check the Grafana server logs for any errors related to the Explore feature and share them here?
  6. Is there any proxy in front of Grafana that could potentially block certain UI elements or paths?
  7. Lastly, the image link appears to be broken. Could you re-upload the screenshot or provide the correct link so we can see exactly what you're experiencing?

Once you provide the above details, it will be much easier for us and the community to understand the issue better and suggest potential fixes.

Looking forward to your response!