moxious / triage

testing triage actions for issues
0 stars 1 forks source link

Grafana agent metrics collection #392

Open tonypowa opened 1 month ago

tonypowa commented 1 month ago

What happened?

From few days we're not able to collect metrics through grafana agent

What did you expect to happen?

We need to collect the metrics from Grafana agent, the error suggests the port conflict issue Although the script provided to configure the config file does not specify any particular port number to be used.

As default ports are sometime used by multiple process which needs to be fixed

Did this work before?

yes

How do we reproduce it?

1.

2.

3.

Not sure

Is the bug inside a dashboard panel?

No response

Environment (with versions)?

Grafana:

OS:

Browser:

Grafana platform?

Other

Datasource(s)?

Prometheus

tonypowa commented 1 month ago

This issue is a test copy of an issue in another repo. Original issue: https://github.com/grafana/grafana/issues/#90711

moxious commented 1 month ago

Summary: The issue #392, opened by tonypowa, reports that Grafana agent has stopped collecting metrics due to an apparent port conflict, which wasn't specified in the configuration script. Previously functioning, the exact steps to reproduce the problem are unclear.

moxious commented 1 month ago

Hi @tonypowa, it seems like your issue might be more related to configuration and deployment rather than a bug or feature request with Grafana itself. However, given the Grafana agent is part of telemetry and metrics collection, the Grafana Metrics project is likely the best fit for this issue. Team members from that project can provide guidance on avoiding port conflicts and ensuring proper metrics collection. For immediate troubleshooting, ensure no other processes are using the same port and review your Grafana agent configuration for port settings.

moxious commented 1 month ago

Elaboration:

Request for More Information

Hello @tonypowa, thank you for reaching out with the issue you're encountering with the Grafana agent metrics collection.

To help us better understand and resolve the problem, could you please provide some additional details?

  1. Detailed Error Description: Could you share the exact error message that you're receiving that suggests a port conflict issue?

  2. Configuration Scripts and Settings: It would be helpful to see the configuration scripts or settings you've utilized, ensuring you redact any sensitive information before sharing.

  3. Steps to Reproduce: You mentioned you're 'not sure' how to reproduce the issue. Any extra detail on the steps you took before the problem started occurring would be invaluable. Was there an update or change made around the time the issue began?

  4. Previous Working State: Can you recall any particular changes made in your setup since it was last working? This can include updates to Grafana, changes in the OS, or network alterations.

  5. Environment: Please provide the versions of Grafana, the Operating System, and the Browser you are using. This information is critical for replicating the environment in which the issue occurred.

  6. Logs: Do you have logs available from the Grafana agent around the time the issue started? They can often offer clues to the underlying problem.

  7. Grafana Platform Details: When you mention 'Other' as the Grafana platform, could you clarify what environment the Grafana agent is deployed on?

  8. Prometheus Configuration: How is Prometheus configured to scrape metrics from the Grafana agent? Are there any specific settings you can provide that might relate to the issue at hand?

Once we have this information, we'll be in a much better position to help troubleshoot the issue. Looking forward to your response!

Thank you for participating in our open source community!