mozilla-mobile / firefox-ios

Firefox for iOS
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"Connect device" QR code scan shows a blank page for incorrect QR codes #19626

Closed amminer closed 7 months ago

amminer commented 7 months ago

Steps to reproduce

On device one (Linux Mint Desktop, Firefox 124.0.1):

On device two (iOS, Firefox 124.3):

Expected behavior

I expect to get some kind of error message or page that tells me I have a bad QR code. Maybe it even recognizes that I've mistaken the "download app" QR code for the "sync new device" QR code and tells me as much.

Actual behavior

I get a blank white page with no explanation of what's happened. If I haven't had my coffee yet, I might just give up and go back to Chrome instead of recognizing that I scanned the wrong QR code.

Device & build information

┆Issue is synchronized with this Jira Task

data-sync-user commented 7 months ago

➤ Norberto Andres Furlan commented:

Michael Verdi to discuss in our next sync

data-sync-user commented 7 months ago

➤ Norberto Andres Furlan commented:

Chris Peterson to follow up on this one.

cpeterso commented 7 months ago

Thanks for reporting this problem. The "Connect Firefox on another device" page is definitely confusing. I'll follow up with the Firefox Sync team.

image

data-sync-user commented 7 months ago

➤ Chris Peterson commented:

Closing this bug as a duplicate of https://github.com/mozilla-mobile/firefox-ios/issues/12599 ( https://github.com/mozilla-mobile/firefox-ios/issues/12599|smart-link ) (from 2022!)

amminer commented 7 months ago

@cpeterso My pleasure! Happy to have drawn attention to it, sorry I missed the 2022 issue.