mozilla-mobile / firefox-tv

Firefox for Amazon's Fire TV
https://blog.mozilla.org/blog/2017/12/20/firefox-is-now-on-amazon-fire-tv-happy-holiday-watching/
Mozilla Public License 2.0
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Investigate Missing Pings #545

Open Sdaswani opened 6 years ago

Sdaswani commented 6 years ago

Added by @bbinto

Why/User Benefit

What

Acceptance Criteria (how do I know when I’m done?)


https://sql.telemetry.mozilla.org/dashboard/core-ping-sequence-numbers-count-per-day

This chart shows that Firefox TV is missing sequential pings every day - we need to see if how we configured sending pings is leading to this, as Focus Android seems to be sending sequential pings just fine:

dnarcese commented 5 years ago

From my initial investigation, it appears that we are configuring everything correctly. I filed https://bugzilla.mozilla.org/show_bug.cgi?id=1536870 for data team to investigate further on their end. After their investigation, we will hopefully have a better idea of what is going wrong and where to look.

dnarcese commented 5 years ago

Some ideas for where the missing pings are happening:

mcomella commented 5 years ago

Maybe there is something that is different about these devices that prevents the telemetry library from working correctly, e.g.: