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mozilla-mobile / mozilla-vpn-client

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Mozilla VPN client crash on launch - SIGSEGV #4564

Closed piojpub closed 2 years ago

piojpub commented 2 years ago

The Mozilla VPN client crashes on launch. It was installed without problems via pacman from chaotic-aur repo.

System: Kernel: 5.19.12-zen1-1-zen arch: x86_64 bits: 64 Desktop: GNOME/Wayland v: 42.5 tk: GTK v: 3.24.34 wm: gnome-shell dm: GDM v: 42.0 QMake version 3.1 Using Qt version 5.15.6 in /usr/lib Distro: Garuda Linux base: Arch Linux Init: systemd v: 251 default: graphical tool: systemctl Compilers: gcc: 12.2.0 clang: 14.0.6 pm: pacman pkgs: 1695 libs: 403 tools: gnome-software,pamac,paru

Logs:

─λ mozillavpn
QML debugging is enabled. Only use this in a safe environment.
fish: Job 1, 'mozillavpn' terminated by signal SIGSEGV (Address boundary error)
─λ sudo systemctl status mozillavpn.service
● mozillavpn.service - MozillaVPN D-Bus service
     Loaded: loaded (/usr/lib/systemd/system/mozillavpn.service; disabled; preset: disabled)
     Active: active (running) since Mon 2022-10-03 15:09:07 EDT; 7h ago
   Main PID: 27435 (mozillavpn)
      Tasks: 8 (limit: 9291)
     Memory: 20.9M
─λ sudo dmesg | grep mozillavpn
[   92.992088] mozillavpn[6875]: segfault at 86 ip 00007f696a460b6c sp 00007ffdf132da38 error 4 in libQt6Core.so.6.4.0[7f696a3d2000+313000]
[   92.992167] audit: type=1701 audit(1664810419.548:139): auid=1000 uid=1000 gid=1000 ses=4 pid=6875 comm="mozillavpn" exe="/usr/bin/mozillavpn" sig=11 res=1
[  153.173821] mozillavpn[10823]: segfault at 86 ip 00007ffa0ecd6b6c sp 00007ffcc233ca98 error 4 in libQt6Core.so.6.4.0[7ffa0ec48000+313000]
[  153.173906] audit: type=1701 audit(1664810479.737:253): auid=1000 uid=1000 gid=1000 ses=4 pid=10823 comm="mozillavpn" exe="/usr/bin/mozillavpn" sig=11 res=1
[13820.609637] audit: type=1325 audit(1664824147.475:342): table=mozvpn-v6:2 family=10 entries=2 op=nft_register_chain pid=27435 comm="mozillavpn"
[13820.609645] audit: type=1325 audit(1664824147.475:342): table=mozvpn-inet:2 family=1 entries=5 op=nft_register_chain pid=27435 comm="mozillavpn"
[13820.609767] audit: type=1300 audit(1664824147.475:342): arch=c000003e syscall=46 success=yes exit=568 a0=5 a1=c000058988 a2=0 a3=0 items=0 ppid=1 pid=27435 auid=4294967295 uid=0 gid=0 euid=0 suid=0 fsuid=0 egid=0 sgid=0 fsgid=0 tty=(none) ses=4294967295 comm="mozillavpn" exe="/usr/bin/mozillavpn" key=(null)
[13820.615333] audit: type=1130 audit(1664824147.558:343): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=mozillavpn comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[13856.013602] mozillavpn[27562]: segfault at 86 ip 00007fa4c641ab6c sp 00007ffdf8aaa4e8 error 4 in libQt6Core.so.6.4.0[7fa4c638c000+313000]
[13856.013688] audit: type=1701 audit(1664824182.957:351): auid=1000 uid=1000 gid=1000 ses=4 pid=27562 comm="mozillavpn" exe="/usr/bin/mozillavpn" sig=11 res=1

┆Issue is synchronized with this Jira Bug

bakulf commented 2 years ago

More likely there is a missing QT/QML dependency. You can know more checking the logs. I also have a question: is the app compiled in debug mode? Why do you see the QML debugger enabled?

Miroito commented 2 years ago

I have the same issue on the arch based EndeavourOS with i3-gaps.

─λ mozillavpn
QML debugging is enabled. Only use this in a safe environment.
zsh: segmentation fault (core dumped)  mozillavpn

Installed the mozillavpn AUR package through yay. The cli works fine.

I would agree with @bakulf that a qt dependency might be missing. I can't find a log file though.

bakulf commented 2 years ago

The log file should be in ~/.local/share/mozillavpn.txt

piojpub commented 2 years ago

More likely there is a missing QT/QML dependency. You can know more checking the logs. I also have a question: is the app compiled in debug mode? Why do you see the QML debugger enabled?

Honestly I don't have an answer... I installed it via pacman from chaotic-AUR repo.

pacman -Ss mozillavpn
chaotic-aur/mozillavpn 2.9.0-1 [installed]

cat ~/.local/share/mozillavpn.txt

[06.10.2022 13:20:51.044] Debug: (main - LogHandler) Log file: /home/cecca/.local/share/mozillavpn.txt
[06.10.2022 13:20:51.050] Info: (main - Command) MozillaVPN 2.9.0
[06.10.2022 13:20:51.050] Debug: (model - Feature) Initializing feature accountDeletion
[06.10.2022 13:20:51.051] Debug: (model - Feature) Initializing feature addon
[06.10.2022 13:20:51.051] Debug: (model - Feature) Initializing feature appReview
[06.10.2022 13:20:51.051] Debug: (model - Feature) Initializing feature captivePortal
[06.10.2022 13:20:51.051] Debug: (model - Feature) Initializing feature connectionInfo
[06.10.2022 13:20:51.051] Debug: (model - Feature) Initializing feature customDNS
[06.10.2022 13:20:51.052] Debug: (model - Feature) Initializing feature easyProfile
[06.10.2022 13:20:51.052] Debug: (model - Feature) Initializing feature freeTrial
[06.10.2022 13:20:51.052] Debug: (model - Feature) Initializing feature inAppAccountCreate
[06.10.2022 13:20:51.052] Debug: (model - Feature) Initializing feature inAppAuthentication
[06.10.2022 13:20:51.052] Debug: (model - Feature) Initializing feature inAppPurchase
[06.10.2022 13:20:51.052] Debug: (model - Feature) Initializing feature lanAccess
[06.10.2022 13:20:51.053] Debug: (model - Feature) Initializing feature mobileOnboarding
[06.10.2022 13:20:51.053] Debug: (model - Feature) Initializing feature multiAccountContainers
[06.10.2022 13:20:51.053] Debug: (model - Feature) Initializing feature multiHop
[06.10.2022 13:20:51.053] Debug: (model - Feature) Initializing feature notificationControl
[06.10.2022 13:20:51.053] Debug: (model - Feature) Initializing feature serverUnavailableNotification
[06.10.2022 13:20:51.054] Debug: (model - Feature) Initializing feature shareLogs
[06.10.2022 13:20:51.054] Debug: (model - Feature) Initializing feature splitTunnel
[06.10.2022 13:20:51.054] Debug: (model - Feature) Initializing feature startOnBoot
[06.10.2022 13:20:51.054] Debug: (model - Feature) Initializing feature subscriptionManagement
[06.10.2022 13:20:51.054] Debug: (model - Feature) Initializing feature tipsAndTricks
[06.10.2022 13:20:51.054] Debug: (model - Feature) Initializing feature unsecuredNetworkNotification
[06.10.2022 13:20:51.054] Debug: (model - Feature) Initializing feature websocket
[06.10.2022 13:20:51.055] Info: (main - Command) User-Agent: MozillaVPN/2.9.0 (sys:garuda unknown)
[06.10.2022 13:20:52.139] Debug: (main - Localizer) Loading language:
[06.10.2022 13:20:52.203] Debug: (main - CommandUI) UI starting
[06.10.2022 13:20:52.203] Debug: (main - EventListener) Checking other instances
[06.10.2022 13:20:52.203] Warning: (main - EventListener) No other instances found - no unix socket
[06.10.2022 13:20:52.203] Debug: (main - EventListener) event listener created
[06.10.2022 13:20:52.204] Debug: (main - EventListener) Server path: /tmp/mozillavpn.ui.sock
[06.10.2022 13:20:52.281] Debug: QML Debugger: Waiting for connection on port 1234...
[06.10.2022 13:20:52.281] Debug: (main - CommandUI) Started QML Debugging server on 0.0.0.0:1234
[06.10.2022 13:22:05.535] Debug: (main - LogHandler) Log file: /home/cecca/.local/share/mozillavpn.txt
[06.10.2022 13:22:05.535] Info: (main - Command) MozillaVPN 2.9.0
[06.10.2022 13:22:05.535] Debug: (model - Feature) Initializing feature accountDeletion
[06.10.2022 13:22:05.535] Debug: (model - Feature) Initializing feature addon
[06.10.2022 13:22:05.535] Debug: (model - Feature) Initializing feature appReview
[06.10.2022 13:22:05.535] Debug: (model - Feature) Initializing feature captivePortal
[06.10.2022 13:22:05.535] Debug: (model - Feature) Initializing feature connectionInfo
[06.10.2022 13:22:05.536] Debug: (model - Feature) Initializing feature customDNS
[06.10.2022 13:22:05.536] Debug: (model - Feature) Initializing feature easyProfile
[06.10.2022 13:22:05.536] Debug: (model - Feature) Initializing feature freeTrial
[06.10.2022 13:22:05.536] Debug: (model - Feature) Initializing feature inAppAccountCreate
[06.10.2022 13:22:05.536] Debug: (model - Feature) Initializing feature inAppAuthentication
[06.10.2022 13:22:05.536] Debug: (model - Feature) Initializing feature inAppPurchase
[06.10.2022 13:22:05.536] Debug: (model - Feature) Initializing feature lanAccess
[06.10.2022 13:22:05.536] Debug: (model - Feature) Initializing feature mobileOnboarding
[06.10.2022 13:22:05.536] Debug: (model - Feature) Initializing feature multiAccountContainers
[06.10.2022 13:22:05.536] Debug: (model - Feature) Initializing feature multiHop
[06.10.2022 13:22:05.537] Debug: (model - Feature) Initializing feature notificationControl
[06.10.2022 13:22:05.537] Debug: (model - Feature) Initializing feature serverUnavailableNotification
[06.10.2022 13:22:05.537] Debug: (model - Feature) Initializing feature shareLogs
[06.10.2022 13:22:05.537] Debug: (model - Feature) Initializing feature splitTunnel
[06.10.2022 13:22:05.537] Debug: (model - Feature) Initializing feature startOnBoot
[06.10.2022 13:22:05.537] Debug: (model - Feature) Initializing feature subscriptionManagement
[06.10.2022 13:22:05.537] Debug: (model - Feature) Initializing feature tipsAndTricks
[06.10.2022 13:22:05.537] Debug: (model - Feature) Initializing feature unsecuredNetworkNotification
[06.10.2022 13:22:05.537] Debug: (model - Feature) Initializing feature websocket
[06.10.2022 13:22:05.537] Info: (main - Command) User-Agent: MozillaVPN/2.9.0 (sys:garuda unknown)
[06.10.2022 13:22:05.634] Debug: (main - Localizer) Loading language:
[06.10.2022 13:22:05.644] Debug: (main - CommandUI) UI starting
[06.10.2022 13:22:05.645] Debug: (main - EventListener) Checking other instances
[06.10.2022 13:22:05.645] Debug: (main - EventListener) Try to communicate with the existing instance
[06.10.2022 13:22:05.645] Error: (main - EventListener) Connection failed.
[06.10.2022 13:22:05.645] Debug: (main - EventListener) event listener created
[06.10.2022 13:22:05.645] Debug: (main - EventListener) Server path: /tmp/mozillavpn.ui.sock
[06.10.2022 13:22:05.650] Debug: (main - CommandUI) Started QML Debugging server on 0.0.0.0:1234
[06.10.2022 13:22:05.650] Debug: QML Debugger: Waiting for connection on port 1234...
XavierCLL commented 2 years ago

Hi @piojpub @Miroito I just fixed it, update it to v2.9.0-3, as @bakulf said it was due to a missing Qt6 dependency: https://aur.archlinux.org/cgit/aur.git/commit/?h=mozillavpn&id=b7caa61dfc58f8a70dd1700c94f5160845a6ea52

piojpub commented 2 years ago

Well done! Thank you so much. The client UI is back to work again!

bakulf commented 2 years ago

Can we close this bug?