Firefox Preview app - Abigail

abigail-makolo commented 4 years ago

Name the three biggest issues

Issue 1: No way to manage downloads Issue 2: Stubborn ‘Tab closed’ snackbar Issue 3: Private tabs not hidden in app navigation view

More issues noticed are discussed in the attached document.

Explain why it’s an issue

Issue 1: When a user downloads an item using the browser, there is no way to manage what downloads were made from within the app. Also, as a user, I had tried to download some images off the internet by long-tapping on the specific image, but there was no way to save it to my phone.

Issue 2: When the user closes a tab, this helpful snackbar appears so I can undo if they closed the tab mistakenly. However, it refuses to leave the screen sometimes, until the user taps ‘Undo’.

Issue 3: When a user minimizes the app while on Private mode, the screen is not covered/protected and can be viewed by those in close proximity to the user. E.g. the app shown beside the browser in this screenshot (within attached document) has a lock feature enabled. That way, when the user minimises the screen, user activity is hidden. Another browser app has been explored and it works similarly (it blanks out the private tab in app navigation view).

Show us how you would improve it

Issue 1: I would improve this by working with product manager to include a download manager in the browser application if it aligns with user needs and product goals.

Issue 2: I would check and adjust the timeout settings for the snackbar and test it under different conditions. Idea/Suggestion: In my opinion, this snackbar is helpful and should also come up when a user deletes a tab from a collection, for cases when this was done in error.

Issue 3: I would find a way to conceal the content of the private tab when the user opens a navigation view where all app windows are shown.

How would you measure your design's effectiveness?

I would do so in various ways:

By exploring available documentation, user research reports and discussing with the product manager and other team members to ensure that the design aligns with user needs and product goals and meets requirements.
By conducting usability tests based on the design. This would involve developing an interactive design prototype, developing user tasks and questions, recruiting participants and conducting the test. A/B Tests could also be used to measure the effectiveness of the design compared to the existing design or other proposed designs.
By analysing user analytics reports (such as heatmaps, session recordings, other analytics) to see how the design affects the user's experience.
By gathering user feedback from feedback forms, interviews, app ratings and reviews.
By examining similar apps/designs for effectiveness.

Please find a more detailed review in the attached document. Firefox Preview for Android - UX Review by mak.abby (Github).pdf

cadeyrn commented 4 years ago

Hi,

issue 2 was a bug in Fenix 3.2 and is fixed in Fenix 4.0, see https://github.com/mozilla-mobile/fenix/issues/7799.

abigail-makolo commented 4 years ago

That's great to hear. Thank you. I experienced it about 3 days ago and there's been no update since then. @cadeyrn

topotropic commented 4 years ago

@makabby thanks for your feedback.

It would be great if you could open up issues in the Fenix repo (https://github.com/mozilla-mobile/fenix/issues) for the following things you found:

can't save main image on Google image search (Issue#1)
show Undo snackbar when site from Collection is deleted (Issue#2)
improve call to action for login onboarding card (Issue#5)

Thanks! Let me know if you have any questions.

abigail-makolo commented 4 years ago

Thank you @topotropic I'll do that 😊

abigail-makolo commented 4 years ago

Hi @topotropic thanks for the guidance. I have opened all three issues.

Please review and let me know if you think I can further improve them. Thanks!

digitalforus commented 4 years ago

Wow! I would like to know more about Open Source Contribution

abigail-makolo commented 4 years ago

Wow! I would like to know more about Open Source Contribution

Awesome @digitalforus please contact me via my website/social media handles so we could talk about that.

topotropic commented 4 years ago

Wow! I would like to know more about Open Source Contribution

Please feel free to go to chat.mozilla.org and create an account (here is how).

Once you’re signed in, click on “Explore” on the top-right corner of the page and search for #opendesign:mozilla.org and click the “join” button in the same search bar. Feel free to introduce yourself there and ask any questions you might have.

Here's also the Mozilla Open Design GitHub repo to participate in.

Thank you!

abigail-makolo commented 4 years ago

Thank you so much @topotropic

mozilla-mobile / outreachy-UX-2020