Create a checklist of required items before Services Engineering group can sign off on accepting a new project.
e.g. (access to sources, issues, bugzilla; documentation is up-to-date; location of metrics, logs, dashboards; system topography chart; etc. Basically, all the things we would need to seamlessly operate and possibly improve a system. Yes, this will require the original team to do some work, not just throw a project over a wall and run like hell. If they do that, we sunset the project since we can't maintain it.)
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4 years ago
Create a checklist of required items before Services Engineering group can sign off on accepting a new project. e.g. (access to sources, issues, bugzilla; documentation is up-to-date; location of metrics, logs, dashboards; system topography chart; etc. Basically, all the things we would need to seamlessly operate and possibly improve a system. Yes, this will require the original team to do some work, not just throw a project over a wall and run like hell. If they do that, we sunset the project since we can't maintain it.)