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mozilla-services / syncserver

Run-Your-Own Firefox Sync Server
Mozilla Public License 2.0
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No syncing reinstalled device #78

Closed Martijn085 closed 8 years ago

Martijn085 commented 8 years ago

I have running ffsync server for a couple of years now and it work perfectly. I have reinstalled a laptop and have changed the firefox sync password (lost it).

Now firefox doesn`t sync anymore with my own sync server when i logon with the account for this laptop. How can i fix this? Can i change the password or devide ID somewhere in the database?

Hope some can help me out with this one, i can't find anything on the web for this.

rfk commented 8 years ago

Hi @Martijn085, can you say more about what you mean by "doesn't sync anymore"? Do you mean that it's not syncing down the data from before you reinstalled the laptop?

If so, I'm afraid that the data synced by the old laptop is not longer accessible, due to this:

changed the firefox sync password (lost it)

When you reset the password on your Firefox Account, it resets the encryption keys and renders any previously-synced data inaccessible.

Martijn085 commented 8 years ago

Thanks for the reply @rfk! Thats correct, it's not syncing down the data from before the reinstallation of the laptop.

  1. Can i reset the encryption keys for this ffsync user in the database?
  2. If i can find the old password (before the reset) and restore this password, should everything sync again?
rfk commented 8 years ago

No, I'm really sorry, but the password-reset process irreversibly destroys the old encryption keys, I don't think there is any way to get them back.

Martijn085 commented 8 years ago

Ok, thanks again for the reply. It's clear, I will be better store the passwords in the future.