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[Bug]: Escalated appeals should have a better wording in version history #14809

Open ioanarusiczki opened 3 months ago

ioanarusiczki commented 3 months ago

What happened?

From https://github.com/mozilla/addons/issues/2010#issuecomment-2134501006

  1. Report an extension or theme to go into Listings or Themes Cinder queues
  2. Resolve the report from Cinder
  3. Reporters or authors send an appeal
  4. Escalate to AMO the appeal from Cinder
  5. Go to rev tools Manual Review Queue and observe the version history on the add-on's review page

escalated appeal from cinder

What did you expect to happen?

Maybe it should be "Escalated appeal via Cinder"

Is there an existing issue for this?

┆Issue is synchronized with this Jira Task

diox commented 1 week ago

Andreas, what's your opinion on this?

wagnerand commented 1 week ago

I agree that the entity that was escalated should be accurate. In this case an appeal was escalated, so the reviewer tools should say so accordingly.

This might be a separate issue, but we should also make sure that in this case all information about this report is shown to the reviewer, so they can understand and assess the appeal. This includes:

It's unclear from the screenshot if that information is already shown somewhere.

ioanarusiczki commented 14 hours ago

This is the details as available now:

Information available in the DSA section