[Bug]: AMO dev emails sent are generated multiple times on fakemail and not sent into real inboxes

[ioanarusiczki]

What happened?

From https://github.com/mozilla/addons/issues/15144#issuecomment-2468096750

same email at addon submission is generated twice (as far as I've checked) https://addons-internal.dev.mozaws.net/en-US/admin/models/amo/fakeemail/196169/change/ https://addons-internal.dev.mozaws.net/en-US/admin/models/amo/fakeemail/196173/change/

the auto-approval email is again generated at least twice https://addons-internal.dev.mozaws.net/en-US/admin/models/amo/fakeemail/196174/change/ https://addons-internal.dev.mozaws.net/en-US/admin/models/amo/fakeemail/196179/change/

first email at approve from Cinder sent to reporter https://addons-internal.dev.mozaws.net/en-US/admin/models/amo/fakeemail/196178/change/ https://addons-internal.dev.mozaws.net/en-US/admin/models/amo/fakeemail/196180/change/ https://addons-internal.dev.mozaws.net/en-US/admin/models/amo/fakeemail/196182/change/ https://addons-internal.dev.mozaws.net/en-US/admin/models/amo/fakeemail/196183/change/

and the emails sent after override to disable content reporter https://addons-internal.dev.mozaws.net/en-US/admin/models/amo/fakeemail/196184/change/ developer https://addons-internal.dev.mozaws.net/en-US/admin/models/amo/fakeemail/196185/change/ reporter https://addons-internal.dev.mozaws.net/en-US/admin/models/amo/fakeemail/196187/change/ developer https://addons-internal.dev.mozaws.net/en-US/admin/models/amo/fakeemail/196186/change/ reporter https://addons-internal.dev.mozaws.net/en-US/admin/models/amo/fakeemail/196189/change/ developer https://addons-internal.dev.mozaws.net/en-US/admin/models/amo/fakeemail/196188/change/

-> none of these arrived into real inboxes

What did you expect to happen?

When checking https://github.com/mozilla/addons/issues/15104 I had to do an auto-approval, block, delete block, force enable and unreject -> on stage I've received in the real inbox all emails. On dev, I did not see today emails sent for auto-approval, block or force enable.

Is there an existing issue for this?

• [X] I have searched the existing issues

┆Issue is synchronized with this Jira Task

[diox]

Looks like the SMTP account we use on dev (which should send very few emails, since it's on an allow list) has been suspended. Sentry traceback: https://mozilla.sentry.io/issues/6051673560/?project=6224627

[ioanarusiczki]

I've emails from dev in the real inboxes, fakemail looks good too.

[diox]

Fixed by https://mozilla-hub.atlassian.net/browse/SVCSE-2326