Investigate socketlabs data and api to determine how we will interface with the suppresion list.

KevinMind commented 12 months ago

Describe the problem and steps to reproduce it:

Investigation of the socketlabs API:

create api key
hit some endpoints successfully.
document the endpoints we will likely use for managing email suppression.
identify any blockers or things to consider

What happened?

Socketlabs API

BulkRemoval list of emails from suppression list:

url: https://api.socketlabs.com/v2/subaccount/:subaccountId/suppressions/bulk-remove

max 1000 emails

BulkDownload current suppression list:

url: https://api.socketlabs.com/v2/subaccount/:subaccountId/suppressions/download?sortField=suppressionLastUpdate&sortDirection=dsc

Notes:

The api supports downloading suppression list via csv file or json response with pagination

-- the API supports page size up to 100 and includes total count in response.

-- downloading via csv seems to be quite performant taking <10 seconds.

authentication is by bearer token. steps to create auth key are outdated, use this url to create a key

-- API supports crud for api keys, so we can rotate keys automatically if we want. (here)

API Supports reviewing messages (with status) for recipient, we can confirm email is sent/opened etc (here)
socketlabs ships several email client libraries but only support sending emails using injection keys
Initial attempts to curl the api are returning 401 errors.


< HTTP/1.1 401 Unauthorized
< Content-Type: application/json; charset=utf-8
< Server: Microsoft-IIS/8.0
< Request-Context: appId=cid-v1:298a8cc8-6cfb-4a75-badb-ef6184316de8
< X-Powered-By: ARR/2.5
< Date: Wed, 29 Nov 2023 10:26:36 GMT
< Content-Length: 159
<
* Connection #0 to host api.socketlabs.com left intact
{"error":[{"errorType":"InsufficientPermission","message":"The API key you provided does not have sufficient permission to perform the requested operation."}]}%

I was able to get some requests working, but it seems we do not have permissions for all endpoints.

After a few hours pinging the server, I started getting rejected by the server

kmeinhardt@kevins-mbp addons-server % curl --location 'https://api.socketlabs.com/v2/servers/2301/suppressions/search?pageSize=5&pageNumber=1&sortField=emailAddress&sortDirection=dsc' \
--header 'Authorization: Bearer <token>' --verbose
*   Trying 142.0.183.131:443...
* connect to 142.0.183.131 port 443 failed: Operation timed out
* Failed to connect to api.socketlabs.com port 443 after 75008 ms: Couldn't connect to server
* Closing connection 0
curl: (28) Failed to connect to api.socketlabs.com port 443 after 75008 ms: Couldn't connect to server
kmeinhardt@kevins-mbp addons-server %

Questions:

what is the difference between simple/complex sender. what type are we?
we have very old entries on the suppression list? Should we clear the list and let it refill? Many of the emails will probably never get processed.

┆Issue is synchronized with this Jira Task

wagnerand commented 12 months ago

we have very old entries on the suppression list? Should we clear the list and let it refill? Many of the emails will probably never get processed.

I am not sure we are able/allowed clear the list entirely. However, we can certainly remove a large portion, for example accounts we have banned, or based on further criteria.