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mozilla / contain-facebook

Facebook Container isolates your Facebook activity from the rest of your web activity in order to prevent Facebook from tracking you outside of the Facebook website via third party cookies.
Mozilla Public License 2.0
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Instagram Direct Messages (Web) There was a problem loading your inbox. #699

Open djo5296 opened 3 years ago

djo5296 commented 3 years ago

Actual behavior

Instagram is not loading my direct messages. It keeps showing a black bar on the bottom of the page saying "There was a problem loading your inbox."

image

Expected behavior

Whether I have Facebook Container enabled or not, I should be able to load the webpage and be able to send messages.

Steps to reproduce

  1. load https://www.instagram.com/direct/inbox/

Notes

ezequielf94 commented 3 years ago

Hey ! I have the same issue. Did you get to a solution?

Steccah commented 3 years ago

The only thing you can do is disable it and using something like privacy possum

kinguser981 commented 3 years ago

I solved this problem just do that!

First open ur chrome browser or etc. And set Instagram on Cookies settings to keep them all of the time. Look like this!

open the Chrome settings and after that open cookies and other site data. And add this line on this tab sites that can always use cookies "https://www.instagram.com"

Ok next step

Open Instagram and log in.

Settings >>>push notifications And set settings look like this Turn off everything, except these tabs

Instagram Direct request

from everyone

Reminders

from everyone

support request

on

And do same settings on ur phone if u problem didn't solved

F society

maxxcrawford commented 3 years ago

Jumping in on this – https://www.instagram.com/direct/inbox/ loads for me correctly.

@djo5296 Are you still having this issue?

malwareninja commented 3 years ago

I'm having this issue since yesterday, on instagram Web and iOS App as well. Quite annoying!

maxxcrawford commented 3 years ago

@malwareninja Are there any console errors you can include from the website not working?

sashanknalluri commented 2 years ago

I am facing the same issue... could you please help me with that?

fantastic-yuvi commented 2 years ago

yes mee too same error

mahdiix commented 2 years ago

ME too! My Direct is not loaded on the site and application.

rarevainn commented 2 years ago

mines stopped working too

shockedszn commented 1 year ago

did you fix it? if so how because im having the same problem. its happening on android, web and instagram app on pc do you think its my account.

outdatedx commented 1 year ago

Same on my other account i cant use it on mobile or desktop

djo5296 commented 1 year ago

i ended up ignoring desktop IG DMs for quite a while until months later, I accidentally opened my bookmark of it and it's working fine. I still don't know what caused it or what fixed it.

shockedszn commented 1 year ago

I solved this problem just do that!

First open ur chrome browser or etc. And set Instagram on Cookies settings to keep them all of the time. Look like this!

open the Chrome settings and after that open cookies and other site data. And add this line on this tab sites that can always use cookies "https://www.instagram.com"

Ok next step

Open Instagram and log in.

Settings >>>push notifications And set settings look like this Turn off everything, except these tabs

Instagram Direct request

from everyone

Reminders

from everyone

support request

on

And do same settings on ur phone if u problem didn't solved

F society

can you help me, cuz the fix you gave didnt work you know anything else we can do

zorawar-harsh commented 1 year ago

i am also facing the same issue since last night .... please someone help me if you have resolved the issue.... kindly help us... i m a student and many important conversations are on which are now interepted bny this errror..

mohammed7401 commented 1 year ago

did someone find a solution

outdatedx commented 1 year ago

It just fixed itself like a few days ago

stuarteske commented 1 year ago

Getting this issue:

GET https://www.instagram.com/api/v1/direct_v2/inbox/?persistentBadging=true&folder=&limit=10&thread_message_limit=10 429 ErrorUtils caught an error:

feedback_required

Subsequent non-fatal errors won't be logged; see https://fburl.com/debugjs.

I am not running any bots or external services.

noureldin3535 commented 1 year ago

did someone find a solution

did you find solution for problem

noureldin3535 commented 1 year ago

i am also facing the same issue since last night .... please someone help me if you have resolved the issue.... kindly help us... i m a student and many important conversations are on which are now interepted bny this errror..

did you find solution for problem

noureldin3535 commented 1 year ago

Same on my other account i cant use it on mobile or desktop

did you find solution for problem

noureldin3535 commented 1 year ago

ME too! My Direct is not loaded on the site and application.

did you find solution for problem

promax2301 commented 1 year ago

This is the error i get Failed to load resource: the server responded with a status of 429 () /api/v1/feed/reels_tray/:1 Failed to load resource: the server responded with a status of 429 () /api/v1/feed/timeline/:1 Failed to load resource: the server responded with a status of 429 () 9WQx95sDY2-.js?_nc_x=Ij3Wp8lg5Kz:58 ErrorUtils caught an error:

feedback_required

Subsequent non-fatal errors won't be logged; see https://fburl.com/debugjs. errorListener @ 9WQx95sDY2-.js?_nc_x=Ij3Wp8lg5Kz:58 /api/v1/direct_v2/inbox/?persistentBadging=true&folder=&limit=5&thread_message_limit=1:1 Failed to load resource: the server responded with a status of 429 () /api/v1/feed/reels_tray/:1 Failed to load resource: the server responded with a status of 429 () /api/v1/live/reels_tray_broadcasts/:1 Failed to load resource: the server responded with a status of 429 () /api/v1/feed/timeline/:1 Failed to load resource: the server responded with a status of 429 () /api/v1/feed/reels_tray/:1 Failed to load resource: the server responded with a status of 429 () /api/v1/feed/reels_tray/:1 Failed to load resource: the server responded with a status of 429 () /api/v1/live/reels_tray_broadcasts/:1 Failed to load resource: the server responded with a status of 429 ()

promax2301 commented 1 year ago

Also issue with only one of my account on this pc, others have no issue.

shockedszn commented 1 year ago

I checked one day and it was working fine idk what happened But you have to report by shaking you phone on the app and sending screen shots

On Sun, 4 Dec 2022, 00:48 noureldin3535, @.***> wrote:

did someone find a solution

did you find solution for problem

— Reply to this email directly, view it on GitHub https://github.com/mozilla/contain-facebook/issues/699#issuecomment-1336264216, or unsubscribe https://github.com/notifications/unsubscribe-auth/AQIIBLQ63OTMVYKNKNVT6I3WLO54NANCNFSM4UKM3WWQ . You are receiving this because you commented.Message ID: @.***>

ebrahimkhodadadi commented 1 year ago

same problem but in login page

Failed to load resource: the server responded with a status of 401 ()
Q_9sKFI2xNv.js?_nc_x=Ij3Wp8lg5Kz:59 ErrorUtils caught an error:

Unable to parse uri "/ajax/bulk-route-definitions/" response. Error: Unexpected token '<', "<!DOCTYPE "... is not valid JSON, response: <!DOCTYPE html><html class="_9dls" lang="en" dir="ltr"><head><link data-default-icon="https://static.cdninstagram.com/rsrc.php/v3/yb/r/lswP1OF1o6P.png" rel="icon" sizes="192x192" href="https://static.cdninstagram.com/rsrc.php/v3/yb/r/lswP1OF1o6P.png" /><meta name="robots" content="noarchive, noimageindex" /><meta charset="utf-8" /><meta name="apple-mobile-web-app-status-bar-style" content="default" /><meta name="mobile-web-app-capable" content="yes" /><meta id="viewport" name="viewport" content="width=device-width, initial-scale=1, minimum-scale=1, maximum-scale=2, viewport-fit=cover" /><meta name="theme-color" content="#ffffff" /><link rel="apple-touch-icon" sizes="76x76" href="https://static.cdninstagram.com/rsrc.php/v3/yR/r/lam-fZmwmvn.png" /><link rel="apple-touch-icon" sizes="120x120" href="https://static.cdninstagram.com/rsrc.php/v3/ys/r/aM-g435MtEX.png" /><link rel="apple-touch-icon" sizes="152x152" href="https://static.cdninstagram.com/rsrc.php/v3/yx/r/H1l_HHqi4p6.png" /><link 

Subsequent non-fatal errors won't be logged; see https://fburl.com/debugjs.
errorListener @ Q_9sKFI2xNv.js?_nc_x=Ij3Wp8lg5Kz:59
reportNormalizedError @ Q_9sKFI2xNv.js?_nc_x=Ij3Wp8lg5Kz:59
b.$1 @ Q_9sKFI2xNv.js?_nc_x=Ij3Wp8lg5Kz:59
b.mustfix @ Q_9sKFI2xNv.js?_nc_x=Ij3Wp8lg5Kz:59
a @ Q_9sKFI2xNv.js?_nc_x=Ij3Wp8lg5Kz:204
m @ q9YnEhoDOXJ.js?_nc_x=Ij3Wp8lg5Kz:1599
j @ q9YnEhoDOXJ.js?_nc_x=Ij3Wp8lg5Kz:614
applyWithGuard @ Q_9sKFI2xNv.js?_nc_x=Ij3Wp8lg5Kz:59
c @ Q_9sKFI2xNv.js?_nc_x=Ij3Wp8lg5Kz:59
applyWithGuard @ Q_9sKFI2xNv.js?_nc_x=Ij3Wp8lg5Kz:59
(anonymous) @ q9YnEhoDOXJ.js?_nc_x=Ij3Wp8lg5Kz:614
XMLHttpRequest.send (async)
c.send @ q9YnEhoDOXJ.js?_nc_x=Ij3Wp8lg5Kz:614
r @ q9YnEhoDOXJ.js?_nc_x=Ij3Wp8lg5Kz:1599
p @ q9YnEhoDOXJ.js?_nc_x=Ij3Wp8lg5Kz:1599
(anonymous) @ q9YnEhoDOXJ.js?_nc_x=Ij3Wp8lg5Kz:1599
a @ q9YnEhoDOXJ.js?_nc_x=Ij3Wp8lg5Kz:1599
b @ q9YnEhoDOXJ.js?_nc_x=Ij3Wp8lg5Kz:1602
q @ q9YnEhoDOXJ.js?_nc_x=Ij3Wp8lg5Kz:1602
r @ q9YnEhoDOXJ.js?_nc_x=Ij3Wp8lg5Kz:1602
a @ q9YnEhoDOXJ.js?_nc_x=Ij3Wp8lg5Kz:1602
(anonymous) @ q9YnEhoDOXJ.js?_nc_x=Ij3Wp8lg5Kz:1602
applyWithGuard @ Q_9sKFI2xNv.js?_nc_x=Ij3Wp8lg5Kz:59
c @ Q_9sKFI2xNv.js?_nc_x=Ij3Wp8lg5Kz:59
Q @ Q_9sKFI2xNv.js?_nc_x=Ij3Wp8lg5Kz:220
P @ Q_9sKFI2xNv.js?_nc_x=Ij3Wp8lg5Kz:220
Y @ Q_9sKFI2xNv.js?_nc_x=Ij3Wp8lg5Kz:220
manifest.json:1     GET https://www.instagram.com/data/manifest.json 401

console error log