Add request for email addresses in memo field of checks to non-US pages

[WillatMozFdn]

For donors in the US, on both the "Ways to give" page and the FAQ item #4, we do ask that they write their email address on the memo field of the check -- that gives us a unique identifier to add the donation to the right person in Salesforce. This phrase after the mailing address ("... and please include your email address on the memo line.") is unfortunately NOT present in the ways to give/FAQs for other locales, i.e. ...

https://donate.mozilla.org/en-GB/faq#item_4 https://donate.mozilla.org/en-gb/ways-to-give#check

We need to (please) go ahead and add that for all other locales, on both pages. We still do get checks from other locales, and having their email address will save us money on postage for a thank you letter (with an email, we can acknowledge electronically instead) AND help us better track our donors.

For non-EN locales, we'll need some verbage for this in different languages. Google Translate should be fine for this if volunteer localizers are not available.

[alanmoo]

@TheoChevalier think you can take care of this?

[WillatMozFdn]

also @alanmoo can we add Stephanie Lowry to this d.m.o repository? She's ready to start submitting/handling smaller issues like this that she finds. Thanks!!

[alanmoo]

It's a public repo, as long as she has a github account she can file issues.

[TheoChevalier]

Sure I can handle that, but note that we decided to specifically show this message to en-US and en-CA only, because they have memo lines on checks, which is not necessarily the case elsewhere (French chèques or UK checks don’t have memo lines, for instance).

@WillatMozFdn What do we want to ask people instead, when they don’t have that field? Write the email address on the back?

[WillatMozFdn]

How about, "please include a note with your email address" -- ?? Would that be weird?

• W

On Fri, Jun 7, 2019 at 5:40 AM Théo Chevalier notifications@github.com wrote:

Sure I can handle that, but note that we decided to specifically show this message to en-US and en-CA only, because they have memo lines on checks, which is not necessarily the case elsewhere (French chèques or UK checks don’t have memo lines, for instance).

@WillatMozFdn https://github.com/WillatMozFdn What do we want to ask people instead, when they don’t have that field? Write the email address on the back?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/mozilla/donate.mozilla.org/issues/2154?email_source=notifications&email_token=AFUK66VXLZHRRPBRVIKGBRDPZIUH5A5CNFSM4HVIJST2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGODXFLGMA#issuecomment-499823408, or mute the thread https://github.com/notifications/unsubscribe-auth/AFUK66TAIEGIOX5VNZHMO6DPZIUH5ANCNFSM4HVIJSTQ .

[TheoChevalier]

That should be fine, that’s what we are already doing for Thunderbird checks outside US/Canada:

Please send a check with a separate note marked “Thunderbird”, and payable (payee) to “Mozilla Foundation”

[TheoChevalier]

(Didn’t mean to close this)

Should we also mention the payable, like for Thunderbird? We currently don’t say anything.

So, proposed string:

Please send a check with a separate note including your email address, and payable (payee) to “Mozilla Foundation”

[WillatMozFdn]

yes -- that copy is great, thank you Theo!

On Tue, Jun 11, 2019 at 12:21 PM Théo Chevalier notifications@github.com wrote:

(Didn’t mean to close this)

Should we also mention the payable, like for Thunderbird? We currently don’t say anything.

So, proposed string:

Please send a check with a separate note including your email address, and payable (payee) to “Mozilla Foundation”

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/mozilla/donate.mozilla.org/issues/2154?email_source=notifications&email_token=AFUK66W6EDRNG6HTKAXT56LPZ7GJJA5CNFSM4HVIJST2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGODXNWIVA#issuecomment-500917332, or mute the thread https://github.com/notifications/unsubscribe-auth/AFUK66TMGBS7TYVI27AZVLDPZ7GJJANCNFSM4HVIJSTQ .

[WillatMozFdn]

Is there a way I can add Stephanie Lowry as a CC to this bug? Anyone know?

[alanmoo]

@stephanielowry

CC'd :)

[TheoChevalier]

This is now live, and localized in most major locales