PDFJS not rendering majority of font in pdf document

DBQC commented 5 years ago

Attach (recommended) or Link to PDF file here: 7IM AAP Income Fund S Acc Prospectus.PDF

Configuration:

Web browser and its version: Chrome 70.0.3538.77 (Official Build) (64-bit) (cohort: Stable)
Operating system and its version: Windows 10 pro Version 1803 (OS Build 17134.376)
PDF.js version: Not sure where to find this? But our pdfjs is as of commit 45758dd2d5f6417053e88f98d89da18c4178df7b
Is a browser extension: No

Steps to reproduce the problem:

Load attached document through PDFJS
Observer the majority of the document does not render

What is the expected behavior? (add screenshot) The document should render properly. Here is a pdf of the same document that renders correctly in pdfjs (This was achieved by opening the erroring file in Microsoft word, saving to PDF and using that file in pdfjs) Resaved 7IM AAP Income Fund S Acc Prospectus.pdf

Here are screenshots of it rendering correctly: textrenderscorrectly textcorrect2

What went wrong? (add screenshot) Tehse two screenshots should be equivelent to the two corret screenshots above textmissing textmissing2

Link to a viewer (if hosted on a site other than mozilla.github.io/pdf.js or as Firefox/Chrome extension): Not sure how to add this, if you attempt to open the two attached files in pdfjs the first will error and the second will not.

I've looked at a few issues in the backlog an this could be related to: https://github.com/mozilla/pdf.js/issues/10084 and https://github.com/mozilla/pdf.js/issues/10014 some fonts not rendered correctly(not showing up)

Let me know if any more details are needed. The Bad pdf was created using Nitro Pro, unsure of the version as the pdf is from another company

jamesdaily commented 5 years ago

I'm unable to reproduce the missing text you identified in your screenshots. I'm using Chrome 71 on Windows 7 with the current demo viewer at https://mozilla.github.io/pdf.js/web/viewer.html and Adobe Acrobat Reader DC for comparison. The two issues you referenced have since been corrected - perhaps they fixed your PDF issue as well.

timvandermeij commented 5 years ago

Yes, both the original and the re-saved file work now. Closing as fixed.

IS4Code commented 2 years ago

Maybe a wrong thread to post this, but if someone encounters this issue, setting gfx.canvas.accelerated to true in about:config fixed the issue.

mozilla / pdf.js

PDFJS not rendering majority of font in pdf document #10257