mozilla / science.mozilla.org

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https://science.mozilla.org
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Improve "Start a Study Group" experience #443

Open hannahkane opened 8 years ago

hannahkane commented 8 years ago

When a user is viewing the "Run a Study Group" tab, we currently have a paragraph with several links to resources for starting a Study Group, and then a short form (email/location + submit button). Upon submission, the user lands on the Confirmation screen of a Google form and sees the message "Start a Mozilla Study Group. Your response has been recorded."

We should improve this experience. Possibilities include:

hannahkane commented 8 years ago

cc @auremoser and @kristinashu for input

auremoser commented 8 years ago

Thanks for asking @hannahkane I would say:

On the page itself, explain the purpose of the form. Is it to indicate interest? Is it to get more information?

"Sign up here to get more information from the Mozilla Science Lab."

On the Confirmation screen, we should explain what will happen next. Should they expect to hear from our staff within X amount of time?

"Thanks so much for your interest, Aurelia (or the Mozilla Science Lab staff) will be in touch in the next few days to get you started!"

alanmoo commented 8 years ago

I'd also like the form submission response to be inline, but opted to run with what was working rather than spend too much time on it when I was building it.

kristinashu commented 8 years ago

I've mocked this up with the copy and form changes (I think only the email address needs to be a required field): desktop_studygroups-running 2x

Submit would link to the gdoc confirmation with the message: "Thanks so much for your interest, Aurelia (or the Mozilla Science Lab staff) will be in touch in the next few days to get you started! Feel free to email Aurelia directly at aurelia@mozillafoundation.org if you have any questions."

Eventually we can make the confirmation inline, instead of linking out to gdoc confirmation: desktop_studygroups-running 2x copy

auremoser commented 8 years ago

It looks beautiful @kristinashu! Thank you all.