AAQ CTA from KB articles redirects the user to the kb/get-community-support article even though the AAQ configuration is enabled for that product/locale

[emilghittasv]

Steps to reproduce Steps to reproduce the behavior:

1. Go to https://support.allizom.org/it/kb/utilizzare-schede-firefox-ios (this also occurs for the English version of that article: https://support.allizom.org/en-US/kb/use-tabs-firefox-ios)
2. Click on the Continua button form the AAQ CTA.

Expected behavior Since the forum for that particular product (Firefox in this case) is enabled in that particular locale, the user is redirected to the /questions/new/desktop/form form or to the /questions/new if multiple products are linked to the article kb metadata.

Actual behavior The user is redirected to the kb/get-community-support kb article.

Screencasts

Desktop:

• OS: Windows 11
• Browser: Firefox

Additional context This issue is reproducible in both stage and prod.

[akatsoulas]

PR https://github.com/mozilla/kitsune/pull/6337

[emilghittasv]

I can confirm that this issue is verified fixed in stage.

• Clicking on the AAQ CTA inside a KB article redirects the user correctly to the product AAQ form page.

Please note that this issue was fixed only for KB articles which have a single product attached to it's metadata. For KB articles which have multiple products attached to the metadata I've filled a follow-up ticket in https://github.com/mozilla/sumo/issues/2046

Moving this ticket inside the release column.