500 error returned after posting a question which is automatically flagged as spam

[emilghittasv]

Preconditions Sign in to SUMO.

Steps to reproduce Steps to reproduce the behavior:

1. Post a question to a freemium product containing a toll-free number (example: 800, 888, 877, 866, 855, 844 and 833) inside the question body.

Expected behavior The question is submitted, marked as spam and no 500 error message is returned.

Actual behavior The question is submitted, marked as spam but a 500 error message is returned. Sentry fires a IntegrityError: https://mozilla.sentry.io/issues/6078804975/?project=4504326797197312&query=is%3Aunresolved%20issue.priority%3A%5Bhigh%2C%20medium%5D&referrer=issue-stream&statsPeriod=24h&stream_index=0

Screencasts

Desktop:

• OS: Windows 11
• Browser: Firefox

Additional context This issue is reproducible in stage.

[smithellis]

This may resolve the issue: https://github.com/mozilla/kitsune/pull/6369