Freeze Screen on booting

[DA21bad]

Did you test with a precompiled firmware?

Yes, and the problem still exists.

Bug Description

Hi, I was updating my firmware to the professional firmware from this repository, https://github.com/mriscoc/Ender3V2S1 . I have a 4.2.2 board but at the time I tried to flash it then the screen freezed.

please help me what can I do

Bug Timeline

No response

Expected behavior

I was expecting to initiate as common after a firmware update

Actual behavior

Screen freezed

Steps to Reproduce

No response

Version of Professional Firmware

Ender3V2-422-BLTUBL-MPC-20230904

Printer model

Ender 3 V2 Neo

Electronics

Board 4.2.2

Add-ons

CR touch

Bed Leveling

UBL Bilinear mesh

Your Slicer

Cura

Host Software

None

Additional information & file uploads

No response

[mriscoc]

Hi, this is not a general printer support forum.

This Issue Queue is for firmware bug reports and development-related issues, and we prefer not to handle user-support questions here. For best results getting help with configuration and troubleshooting, please use the following resources:

Enhanced support in Patreon: https://www.patreon.com/mriscoc

Free community support:

• Github discussions: https://github.com/mriscoc/Ender3V2S1/discussions
• Facebook: https://www.facebook.com/groups/professionalfirmware
• Telegram: https://t.me/ender3v2s1firmware
• Reddit: https://www.reddit.com/r/Ender3v2Firmware
• Discord: https://discord.gg/3dprinters

[ok-nope]

Hi DA21bad

I experience exactly the same issue with screen freeze on one of my Ender 3 v2 Neo with BLTouch support and TJC screen (not sure if the screen somehow may impact here). Funny thing is that my another Ender 3 v2 Neo with exactly same board got MRiscoC without an issue and operated ideally.

Have you by chance overcome this issue or yet you're unable to install MRiscoC?

[mriscoc]

Some TJC displays need to be updated to boot properly, that is already explained in the Wiki.

[DA21bad]

Hi,

No I haven't tried again on updating the printer. I reflashed the factory firmware, but I am willing to give it a chance again this week, I will write again with the conclusions.

Kind Regards, Diego

On Mon, Dec 4, 2023 at 8:12 AM ok-nope @.***> wrote:

Hi DA21bad https://github.com/DA21bad

I experience exactly the same issue with screen freeze on one of my Ender 3 v2 Neo with BLTouch support and TJC screen (not sure if the screen somehow may impact here). Funny thing is that my another Ender 3 v2 Neo with exactly same board got MRiscoC without an issue and operated ideally.

Have you by chance overcome this issue or yet you're unable to install MRiscoC?

— Reply to this email directly, view it on GitHub https://github.com/mriscoc/Ender3V2S1/issues/1154#issuecomment-1838619984, or unsubscribe https://github.com/notifications/unsubscribe-auth/A2NUYYMELQU2O6QH4HDTCX3YHXD4FAVCNFSM6AAAAAA72M54KCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQMZYGYYTSOJYGQ . You are receiving this because you authored the thread.Message ID: @.***>

-- Saludos Diego Abad

[riccardopiola]

I had the same problem with my ender 3 v2 neo. I tried to update the display to the latest firmware provided in this repo but the update was not starting and the memory card became corrupted requiring a reformat when plugged in the pc.

To resolve you have to first update to the latest official creality display firmware https://www.creality.com/pages/download-ender-3-v2-neo, which in my case was "Ender-3 V2 Neo-Marlin2.0.8.3-HW-V4.2.2-SW-V1.1.8C-CR-Touch-20230324(9Langues)" following the instructions in the readme (you need to copy an extra file DC48270M043_XGUS.zlib other than the TJC_SET folder into the sdcard).

Then you can flash the updated firmware and it should work!

[github-actions[bot]]

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