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mrrfv / open-android-backup

Back up your device without vendor lock-ins, using insecure software or root. Supports encryption and compression out of the box. Works cross-platform.
http://openandroidbackup.me/
GNU General Public License v3.0
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Backup stalled #68

Open Dialga opened 1 year ago

Dialga commented 1 year ago

Device info

Manufacturer: Samsung Android version: 12 Custom ROM/rooted? no Model: Samsung Galaxy S10

System info

Available disk space: lots Operating system: Arch Linux

Describe the issue below. I tried using this script with the tar method to backup my phone, now it's stalled twice while backing up certain apps. First time backing the helium backup app - which after 10 I cancelled, uninstalled helium and restarted backup now com.samsung.android.bixbyvision.framework has stalled, something I can't uninstall.

mrrfv commented 1 year ago

Could you please verify that the cable you are using is working correctly and your phone's charging port is clean? Stalling can happen if you're using a faulty cable. Also try wireless backups and the adb export method.

Dialga commented 1 year ago

Hi yes, I can verify my cable is working, charging port clean as the whole process was working for half an hour, phone was untouched during backup. I tried the adb method and got another error:

Exporting contacts (as vCard) and SMS messages (as CSV).
/storage/emulated/0/open-android-backup-temp/./: 410 files pulled, 0 skipped.
mv: cannot stat './backup-tmp/Contacts/SMS_Messages.csv': No such file or directory
mrrfv commented 11 months ago

I'm very sorry for not responding to this on time.

It looks like the adb exporting method works well for your device, so use that instead.

The error mv: cannot stat './backup-tmp/Contacts/SMS_Messages.csv': No such file or directory might mean that you're using an outdated version of the companion app - try removing the open-android-backup-companion.apk file in the script's directory.