search

mrworf / plexupdate

Plex Update script to simplify the life of Linux Plex Media Server users.
GNU General Public License v2.0
1.77k stars 146 forks source link

Download takes a very long time #275

Closed nnleaf closed 4 years ago

nnleaf commented 4 years ago

Hi, I'm running into a problem while trying to download the latest plex update file.

I'm running Debian. When I initially installed it, the progress bar barely moved. After waiting an hour, it moved just a bit. Thought it might just be something odd, so I ran the install without downloading the update.

I ran sudo /opt/plexupdate/plexupdate.sh -P to show a progress bar while downloading the file and it's the same as when I was installing it. 1014K 10.2KB/s eta 2h 51m

I tried a regular wget to download the update file which went perfectly.

I did try moving it to the tmp folder and tried running the plexupdate.sh to see if it would notice it and it does! Running the install flag works wonderfully as well so I'd love to add this to my update script. If there are any logs or such you need, please ask.

demonbane commented 4 years ago

Hmm, that's really odd. The only thing I can think of would be some sort of network issue on their end. Just to be on the safe side, try running sudo /opt/plexupdate/plexupdate.sh -v and let's see if that gives us any useful information.

nnleaf commented 4 years ago

Hi, I tried a few troubleshooting steps this afternoon. I rebooted the server and tried a regular run of sudo /opt/plexupdate/plexupdate.sh -P and the status bar still hangs mid-way. It speeds up to about 12-13% then just hangs there.

I deleted the incomplete file from the /tmp then tried sudo /opt/plexupdate/plexupdate.sh -v as you requested and this was the output. 

Retrieving list of available distributions
RELEASE="label":"Ubuntu (16.04+) / Debian (8+) - Intel/AMD 64-bit","build":"linux-x86_64","distro":"debian","url":"https://downloads.plex.tv/plex-media-server-new/1.19.3.2764-ef515a800/debian/plexmediaserver_1.19.3.2764-ef515a800_amd64.deb","checksum":"17de3f6444f571d7c441b04b0ff90799ee8784c4"
DOWNLOAD=https://downloads.plex.tv/plex-media-server-new/1.19.3.2764-ef515a800/debian/plexmediaserver_1.19.3.2764-ef515a800_amd64.deb
CHECKSUM=17de3f6444f571d7c441b04b0ff90799ee8784c4
INSTALLED_VERSION=1.19.1.2645-ccb6eb67e
FILE_VERSION=1.19.3.2764-ef515a800
Downloading release "plexmediaserver_1.19.3.2764-ef515a800_amd64.deb"

It just stayed like that for a good 10 minutes before I stopped it. I ran sudo /opt/plexupdate/plexupdate.sh -vP for a progress bar and the speed just bogs down to about 5KB/s after 12-13%.

I just remembered that I actually use wget -4 to force an ipv4 download because of some misconfigured ipv6 settings on my end that I hadn't had time to look into. I will be spinning up another server to install Plex on tonight to check.

nnleaf commented 4 years ago

Hi, so I was testing settings again this evening and it does seem that it's something on my end that's not letting ipv6 through. It seemingly only affects wget with plex so far...

I can't seem to figure it out right now and I've been bypassing plex downloads by using wget -4, would there be a way to set plexupdate to only use the wget -4 flag?

nnleaf commented 4 years ago

I dug into the script a bit and saw there was a nice little configuration setting for wget options. :)

Closing this issue!

demonbane commented 4 years ago

Glad you got it figured out. If you run into any other problems let us know.