Desired Configuration is Null

[hasanalpzengin]

Bug description

Device throws

"windowsUpdate": { "meta": { "deploymentId": "unspecified", "deploymentStatus": "failed", "deviceInterfaceVersion": "", "time": "2020-01-24T16:30:27Z" }, "activeHoursEnd": 23, "activeHoursStart": 0, "allowAutoUpdate": 1, "allowUpdateService": 0, "branchReadinessLevel": 16, "deferFeatureUpdatesPeriodInDays": 0, "deferQualityUpdatesPeriodInDays": 0, "pauseFeatureUpdates": 0, "pauseQualityUpdates": 0, "scheduledInstallDay": 5, "scheduledInstallTime": 0, "errors": { "windowsUpdate": { "code": 1001, "context": "windowsUpdate", "message": "Desired configuration is Null", "parameters": {}, "subsystem": "DeviceAgent" } } }, error when tried to update win 10 version.

Steps to reproduce

add windowsUpdate key to desiredProperties: "windowsUpdate": { "__meta": { "deploymentId": "windows_update_v1", "deviceInterfaceVersion": "1.0.0", }, "activeHoursEnd": 23, "activeHoursStart": 0, "allowAutoUpdate": 1, "allowUpdateService": 0, "branchReadinessLevel": 16, "deferFeatureUpdatesPeriodInDays": 0, "deferQualityUpdatesPeriodInDays": 0, "pauseFeatureUpdates": 0, "pauseQualityUpdates": 0, "scheduledInstallDay": 5, "scheduledInstallTime": 0, }

Observed behavior

Error given above thrown

Expected behavior

windows 10 version must be upgraded

Version (please provide the following information):

• OS:Windows 10.0.17763.615
• branch: master

[ghost]

The Device Agent only sets the configuration for the update. Can you please confirm that the Windows Update Service is running on the device? sc query wuauserv

[hasanalpzengin]

I have contacted with device manifacturer and they told me update service is disabled so @roycey 's prediction can be the reason. Thanks for help.