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mscrivo / OotD

Outlook on the Desktop (OotD)
https://outlookonthedesktop.com
MIT License
90 stars 19 forks source link

Unable to locate Outlook executable on your system. #204

Open Hazelnutted opened 1 year ago

Hazelnutted commented 1 year ago

Any help? WhatsApp Image 2023-06-20 at 17 32 36

Rhyke1677 commented 10 months ago

I started getting the same error a couple of weeks ago :(

MBENBEN commented 10 months ago

It's the first time to use this app on my laptop and I met this error. I don't know how to solve this.

mscrivo commented 10 months ago

There's a log that should be generated in the installation folder, C:\Program Files(x86)\Outlook on the Desktop. If you could attach it, it should help me figure out what's going wrong.

MBENBEN commented 10 months ago

The attachment is the log on my computer.

------------------ 原始邮件 ------------------ 发件人: "mscrivo/OotD" @.>; 发送时间: 2023年11月9日(星期四) 上午9:07 @.>; @.**@*.**@*.***>; 主题: Re: [mscrivo/OotD] Unable to locate Outlook executable on your system. (Issue #204)

There's a log that should be generated in the installation folder, C:\Program Files(x86)\Outlook on the Desktop. If you could attach it, it should help me figure out what's going wrong.

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disco32r commented 10 months ago

Same issue. The log:

2023-11-15 08:43:00.4040 INFO Command Line Args: -s 2023-11-15 08:43:00.4438 INFO Found 15.0 key 2023-11-15 08:43:00.4438 INFO Found 16.0 key 2023-11-15 08:43:00.4438 INFO Found 9.0 key 2023-11-15 08:43:00.4438 INFO Found C2RSvcMgr key 2023-11-15 08:43:00.4438 INFO Found ClickToRun key 2023-11-15 08:43:00.4438 INFO Found Common key 2023-11-15 08:43:00.4438 INFO Found DmsClient key 2023-11-15 08:43:00.4438 INFO Found Excel key 2023-11-15 08:43:00.4438 INFO Found Outlook key 2023-11-15 08:43:00.4438 INFO Found PowerPoint key 2023-11-15 08:43:00.4438 INFO Found Visio key 2023-11-15 08:43:00.4438 INFO Found Word key 2023-11-15 08:43:00.4438 INFO Office version 16 detected 2023-11-15 08:43:00.4438 INFO Outlook path reported as and Outlook.exe found in that path 2023-11-15 08:43:00.4438 ERROR Unable to find Outlook exe location in registry 2023-11-15 08:43:02.7204 INFO Command Line Args:
2023-11-15 08:43:02.7541 INFO Found 15.0 key 2023-11-15 08:43:02.7541 INFO Found 16.0 key 2023-11-15 08:43:02.7541 INFO Found 9.0 key 2023-11-15 08:43:02.7541 INFO Found C2RSvcMgr key 2023-11-15 08:43:02.7541 INFO Found ClickToRun key 2023-11-15 08:43:02.7541 INFO Found Common key 2023-11-15 08:43:02.7541 INFO Found DmsClient key 2023-11-15 08:43:02.7541 INFO Found Excel key 2023-11-15 08:43:02.7541 INFO Found Outlook key 2023-11-15 08:43:02.7541 INFO Found PowerPoint key 2023-11-15 08:43:02.7541 INFO Found Visio key 2023-11-15 08:43:02.7541 INFO Found Word key 2023-11-15 08:43:02.7541 INFO Office version 16 detected 2023-11-15 08:43:02.7541 INFO Outlook path reported as and Outlook.exe found in that path 2023-11-15 08:43:02.7541 ERROR Unable to find Outlook exe location in registry

mscrivo commented 9 months ago

I'm unable to reproduce this so far, can any of you provide more context on your setups:

  1. Version of Windows (can be found with Win+R, typing winver )
  2. Version of Outlook (can be found by opening Outlook, File > Office Account > About Microsoft Outlook) Should look something like: Microsoft® Outlook® for Microsoft 365 MSO (Version 2311 Build 16.0.17029.20028) 32-bit
  3. When the problem started, ie. after updating OotD, after updating Microsoft Office, something else?

In the mean time, I will try creating a fresh install of windows and Office to see if I can reproduce.

Thanks!

VellalaVineeth commented 7 months ago

Hi @mscrivo , i have the same issue Attaching files

  1. image
  2. image
  3. This is the first time i am trying to install Outlookonthedesktop, i have not updated windows or office in the last 6 months.
VellalaVineeth commented 7 months ago

I think i figured out the issue, outlook is named olk.exe on my laptop by default. Any way to repoint to the olk.exe?

mscrivo commented 7 months ago

Ah! I didn't realize they now use olk.exe. I'll have to update the code to look for that. Thank you!

mscrivo commented 7 months ago

Ah actually olk.exe is the new Outlook for windows. Outlook on the Desktop is not compatible with that version. It only works with the standalone version installed from Office 365.

lasiame commented 7 months ago

same error

VellalaVineeth commented 7 months ago

Ah actually olk.exe is the new Outlook for windows. Outlook on the Desktop is not compatible with that version. It only works with the standalone version installed from Office 365.

Ohh i see, thanks for the quick response. Is there any way i can use Ootd for Outlook on the Desktop ?