mscrivo / OotD

Outlook on the Desktop (OotD)
https://outlookonthedesktop.com
MIT License
90 stars 19 forks source link

error with Outlook 2016 with Windows 10 #49

Closed vto11 closed 8 years ago

vto11 commented 8 years ago

Hi,

I installed Office Professional Plus 2016 32Bit version on Windows 10 Ent (CB). When I launched OotD after I already opened Outlook, I got the following error below. If the Outlook is closed when I launched OotD, it will open Outlook with the MS Office registration window or template which showed the MS Office is not yet registered. However, the MS Office is indeed already registered. If I continue to re-register MS Office, it won't fix the problem and the issue comes up again. Please advise.

--- Error Pop Up Window --- Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continure. If you click Quit, the application will close immediately.

The RPC server is unavailable. (Exception from HRESULT: 0x800706BA).

--- Details --- See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box.

\ Exception Text ** System.Runtime.InteropServices.COMException (0x800706BA): The RPC server is unavailable. (Exception from HRESULT: 0x800706BA) at OLXLib.IViewCtl.set_ViewXML(String pVal) at AxOLXLib.AxViewCtl.set_ViewXML(String value) at OutlookDesktop.Forms.MainForm.SetViewXml(String value) at OutlookDesktop.Forms.MainForm.MonthButton_Click(Object sender, EventArgs e) at System.Windows.Forms.Control.OnClick(EventArgs e) at System.Windows.Forms.Button.OnClick(EventArgs e) at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent) at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.ButtonBase.WndProc(Message& m) at System.Windows.Forms.Button.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

\ Loaded Assemblies ** mscorlib Assembly Version: 4.0.0.0 Win32 Version: 4.6.1078.0 built by: NETFXREL3STAGE

CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll

OutlookDesktop Assembly Version: 3.4.0.0 Win32 Version: 3.4.0

CodeBase: file:///C:/Program%20Files%20(x86)/Outlook%20on%20the%20Desktop/OutlookDesktop.exe

NLog Assembly Version: 4.0.0.0 Win32 Version: 4.2.3.1371

CodeBase: file:///C:/Program%20Files%20(x86)/Outlook%20on%20the%20Desktop/NLog.DLL

System Assembly Version: 4.0.0.0 Win32 Version: 4.6.1075.0 built by: NETFXREL3STAGE

CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll

System.Configuration Assembly Version: 4.0.0.0 Win32 Version: 4.6.1038.0 built by: NETFXREL2

CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll

System.Core Assembly Version: 4.0.0.0 Win32 Version: 4.6.1038.0 built by: NETFXREL2

CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll

System.Xml Assembly Version: 4.0.0.0 Win32 Version: 4.6.1064.2 built by: NETFXREL3STAGE

CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

System.ServiceModel Assembly Version: 4.0.0.0 Win32 Version: 4.6.1038.0 built by: NETFXREL2

CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel/v4.0_4.0.0.0__b77a5c561934e089/System.ServiceModel.dll

System.Data Assembly Version: 4.0.0.0 Win32 Version: 4.6.1038.0 built by: NETFXREL2

CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll

System.Runtime.Serialization Assembly Version: 4.0.0.0 Win32 Version: 4.6.1038.0 built by: NETFXREL2

CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Serialization/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Serialization.dll

System.Windows.Forms Assembly Version: 4.0.0.0 Win32 Version: 4.6.1038.0 built by: NETFXREL2

CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

System.Drawing Assembly Version: 4.0.0.0 Win32 Version: 4.6.1078.0 built by: NETFXREL3STAGE

CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

Microsoft.Office.Interop.Outlook Assembly Version: 15.0.0.0 Win32 Version: 15.0.4569.1507

CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.Office.Interop.Outlook/15.0.0.0__71e9bce111e9429c/Microsoft.Office.Interop.Outlook.dll

office Assembly Version: 15.0.0.0 Win32 Version: 15.0.4613.1000

CodeBase: file:///C:/Windows/assembly/GAC_MSIL/office/15.0.0.0__71e9bce111e9429c/office.dll

NetSparkle Assembly Version: 1.0.22.0 Win32 Version: 1.0.22

CodeBase: file:///C:/Program%20Files%20(x86)/Outlook%20on%20the%20Desktop/NetSparkle.DLL

AxInterop.Microsoft.Office.Interop.OutlookViewCtl Assembly Version: 1.1.0.0 Win32 Version: 1.1.0.0

CodeBase: file:///C:/Program%20Files%20(x86)/Outlook%20on%20the%20Desktop/AxInterop.Microsoft.Office.Interop.OutlookViewCtl.DLL

OLXLib Assembly Version: 1.1.0.0 Win32 Version: 1.1.0.0

CodeBase: file:///C:/Program%20Files%20(x86)/Outlook%20on%20the%20Desktop/OLXLib.DLL

MACTrackBarLib Assembly Version: 1.0.5932.37702 Win32 Version: 1.0.5932.37702

CodeBase: file:///C:/Program%20Files%20(x86)/Outlook%20on%20the%20Desktop/MACTrackBarLib.DLL

Microsoft.Office.Interop.OutlookViewCtl Assembly Version: 15.0.0.0 Win32 Version: 15.0.4569.1507

CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.Office.Interop.OutlookViewCtl/15.0.0.0__71e9bce111e9429c/Microsoft.Office.Interop.OutlookViewCtl.dll

CustomMarshalers Assembly Version: 4.0.0.0 Win32 Version: 4.6.1038.0 built by: NETFXREL2

CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/CustomMarshalers/v4.0_4.0.0.0__b03f5f7f11d50a3a/CustomMarshalers.dll

System.Xml.Linq Assembly Version: 4.0.0.0 Win32 Version: 4.6.1038.0 built by: NETFXREL2

CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml.Linq/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.Linq.dll

\ JIT Debugging ** To enable just-in-time (JIT) debugging, the .config file for this application or computer (machine.config) must have the jitDebugging value set in the system.windows.forms section. The application must also be compiled with debugging enabled.

For example:

When JIT debugging is enabled, any unhandled exception will be sent to the JIT debugger registered on the computer rather than be handled by this dialog box.


mscrivo commented 8 years ago

If when launching outlook, the registration window pops up, then that's why you're getting the error above. It's waiting for outlook to be available, but that registration window is blocking it from being available.

If when you launch outlook, it launches fine, ie. no windows pop up asking you for information, then it's possible you have another version of outlook on your system that OotD is trying to launch. But essentially, this is not a problem with OotD, there is some issue with your office installation that you have to get sorted out.