Timeout with valid url

[williamsdb]

Hi

I am getting "request timed out" message even though the URL works fine when accessed directly. Even if I up the threshold to 15 seconds (much longer than the page response time) it still fails. Also the log (below) says "Failure #1 with threshold set to 0" even with the threshold set to 15 seconds.

Any advice?

     INFO [2018-05-22 13:05:58,896] cachet_url_monitor.configuration.Configuration - Current configuration:
cachet:
  action:
  - CREATE_INCIDENT
  - UPDATE_STATUS
  api_url: https://status.workinconfidence.com/api/v1
  component_id: 1
  metric_id: 1
  public_incidents: true
endpoint:
  allowed_fails: 0
  expectation:
  - status_range: 200-300
    type: HTTP_STATUS
  - threshold: 15
    type: LATENCY
  - regex: .*(<body).*
    type: REGEX
  method: GET
  timeout: 0.01
  url: https://secure.speakinconfidence.com/company/en
frequency: 30
latency_unit: ms

     INFO [2018-05-22 13:05:59,243] cachet_url_monitor.configuration.Configuration - Monitoring URL: GET https://secure.speakinconfidence.com/company/en
     INFO [2018-05-22 13:05:59,244] cachet_url_monitor.configuration.Configuration - Registered expectation: 'HTTP status range: (200, 300)'
     INFO [2018-05-22 13:05:59,244] cachet_url_monitor.configuration.Configuration - Registered expectation: 'Latency threshold: 15.0000 seconds'
     INFO [2018-05-22 13:05:59,244] cachet_url_monitor.configuration.Configuration - Registered expectation: 'Regex: .*(<body).*'
     INFO [2018-05-22 13:05:59,244] cachet_url_monitor.scheduler.Scheduler - Registering action CREATE_INCIDENT
     INFO [2018-05-22 13:05:59,244] cachet_url_monitor.scheduler.Scheduler - Registering action UPDATE_STATUS
     INFO [2018-05-22 13:05:59,244] cachet_url_monitor.scheduler.Scheduler - Starting monitor agent...
  WARNING [2018-05-22 13:06:29,421] cachet_url_monitor.configuration.Configuration - Request timed out
     INFO [2018-05-22 13:06:29,421] cachet_url_monitor.configuration.Configuration - Failure #1 with threshold set to 0
     INFO [2018-05-22 13:06:29,601] cachet_url_monitor.configuration.Configuration - Incident uploaded, API unhealthy: component status [2], message: "Request timed out"

This is the relevant bit from the config file:

endpoint:
  url: https://secure.speakinconfidence.com/company/en
  method: GET
  timeout: 0.01
  expectation:
    - type: HTTP_STATUS
      status_range: 200-300
    - type: LATENCY
      threshold: 15
    - type: REGEX
      regex: '.*(<body).*'
  allowed_fails: 0

[mtakaki]

The latency_unit is set to milliseconds, so the timeout is 15 milliseconds, not seconds.

[williamsdb]

oops you are correct, thanks!