When the queue gets very long and instructors are overwhelmed, often we will all go offline to stop additional students from joining if it's highly likely they will not get helped. However, this sometimes leads to confusion from students that the instructors aren't holding OH. A feature where the instructors can close the queue without having to bring all instructors offline would be very helpful for resolving these situations.
When the queue gets very long and instructors are overwhelmed, often we will all go offline to stop additional students from joining if it's highly likely they will not get helped. However, this sometimes leads to confusion from students that the instructors aren't holding OH. A feature where the instructors can close the queue without having to bring all instructors offline would be very helpful for resolving these situations.