Ludusavi can't make backup to Final Fantasy IX - Steam version

mtkennerly / ludusavi-playnite

Playnite plugin for save backups via Ludusavi

MIT License

141 stars 9 forks source link

Ludusavi can't make backup to Final Fantasy IX - Steam version #27

Closed OmegaOmega closed 2 years ago

OmegaOmega commented 2 years ago

So. I can't make the backup file for FF IX. I receive the following error: "Backed up saves for FINAL FANTASY IX 0 b of 3.17 MiB, but some saves failed"

Ludusavi creates a folder with a huge name correctly, but can't backup the savefile itself (C:\Users[USER]\Cloud\Saves\ludusavi\Final Fantasy IX\drive-C\Users[USER]\AppData\LocalLow\SquareEnix\FINAL FANTASY IX\Steam\EncryptedSavedData

mtkennerly commented 2 years ago

Hmm, it's hard to say why this would happen. It looks like the path is well under the Windows 260 character limit, and I don't know why there would be a permissions issue with just the one file. I don't own the game, but if I get it at some point, I can try this on my system to see if I can reproduce it.

mtkennerly commented 2 years ago

I was finally able to test this just now, but it's working fine on my end, both through Ludusavi itself and through the Playnite extension. I see that your backup path includes C:\Users[USER]\Cloud - perhaps the issue is related to your cloud storage. Some questions for you:

What cloud provider do you use?
Could you try using a regular local folder and see if it still happens?

I'm going to close this for now since it seems like a system- or cloud-specific issue, but I'm happy to reopen it if we can identify something defective/deficient in Ludusavi itself.