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mtotschnig / MyExpenses

GPL licenced Android Expense Tracking App
http://www.myexpenses.mobi/
GNU General Public License v3.0
849 stars 222 forks source link

Error while refreshing the UPD #1396

Open hubortje opened 10 months ago

hubortje commented 10 months ago

Hello,

I'm trying to connect an account from the DKB by FINTS 3.0, and this error appears. Fehler beim Aktualisieren der UPD aka. Error while refreshing the UPD

mtotschnig commented 10 months ago

@hubortje Thank you for the report. Could you describe in more detail at which step of the setup procedure, the error appears?

hubortje commented 8 months ago

Embarrassing, I hadn't had notifications enabled!

When I chose "Add Bank" and enter the HBCI-Version (FinTS 3.0), the bank code, and my login, the error appears after a brief loading time.

hubortje commented 4 months ago

Hey, I've tried it again, and it works fine with other banks, but not DKB. As I moved from DKB, the issue is resolved for myself. I'll keep it open though, as the issue itself is not resolved.

One question regarding usage, should the FINTS connection regularly update the transactions or do I have to do something manually?

mtotschnig commented 4 months ago

@hubortje Sorry for not reacting earlier. DKB does work for me with a recent version (3.8.6.1). There might have been problems in earlier versions. Could you mention which banks are working for you? My Expenses does not update transaction data on its own, since, at the moment, it does not store the password. You have to trigger the update from the menu with the command "Update transactions (FinTS).

hubortje commented 4 months ago

Thank you for the explanation! MLP works for me, and I can connect to 1822direkt, but cannot find my Tagesgeldkonto. Maybe DKB does not work, because it's a shared bank account?

mtotschnig commented 4 months ago

Thanks for the feedback, I am adding icons for banks that are reported to work (#1273). It is possible that DKB handles shared accounts differently. If you still have access to that account, it would be interesting, if you could activate debug logging, as explained in https://github.com/mtotschnig/MyExpenses/wiki/FAQ%3A-Synchronization#synchronization-stopped-working-how-can-i-find-out-why and were willing to share, that might be helpful. After restarting the app, and trying to connect to the bank, there should be an entry (Banking-latest.log) in the log folder.

hubortje commented 13 hours ago

Hey @mtotschnig,

I've just sent you a mail with the log. The error has changed to “error while fetching new sysid from institute”.