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mtr81 / plugin.video.viaplay

Viaplay for Kodi
https://viaplay.se-sv/
GNU General Public License v3.0
4 stars 0 forks source link

Playback broken #4

Closed hallonstedt closed 1 month ago

hallonstedt commented 1 month ago

Playback does not work for me anymore. The screen flickers and then returns to the menu. Best case I get to see like 2 seconds of the video followed by a message that "Playback failed - see logfile for details". I have attached a debug logfile. I redacted some of the very long lists of videos in response to URL requests to content.viaplay.se to make it more readable. to me, it's not obvious what the problem is.

mtr81 commented 1 month ago

Hi, In log I see 'ParentalGuidancePinChallengeNeededError' error during playback episodes of series "Modern love". Viaplay add-on does not include the option of entering the required PIN code.

hallonstedt commented 1 month ago

That was indeed the problem. I could watch Paw Patrol but not The Good Doctor! Turns out logging out and re-activating the device solved the issue. Thanks for helping me diagnose!