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Crash Report: Crashes on first run after installation on Windows #378

Open frodeseverin opened 1 year ago

frodeseverin commented 1 year ago

MU Editor crashes when loading after installation. Probably during initialisation and installation of submodules and dependencies.

REMEMBER TO ATTACH YOUR LOG FILE mu.log

Version: 1.2.0 Locale: nb_NO Platform: Windows 10 10.0.19044 AMD64

\mu\virtual_environment.py", line 828, in create
    self.install_baseline_packages()
  File "C:\Users\FrodeSeverinHatlevik\AppData\Local\Programs\Mu Editor\Python\lib\site-packages\mu\virtual_environment.py", line 947, in install_baseline_packages
    self.install_from_zipped_wheels(zipped_wheels_filepath)
  File "C:\Users\FrodeSeverinHatlevik\AppData\Local\Programs\Mu Editor\Python\lib\site-packages\mu\virtual_environment.py", line 921, in install_from_zipped_wheels
    self.pip.install(wheel, deps=False, index=False)
  File "C:\Users\FrodeSeverinHatlevik\AppData\Local\Programs\Mu Editor\Python\lib\site-packages\mu\virtual_environment.py", line 295, in install
    return self.run(
  File "C:\Users\FrodeSeverinHatlevik\AppData\Local\Programs\Mu Editor\Python\lib\site-packages\mu\virtual_environment.py", line 271, in run
    result = self.process.run_blocking(
  File "C:\Users\FrodeSeverinHatlevik\AppData\Local\Programs\Mu Editor\Python\lib\site-packages\mu\virtual_environment.py", line 147, in run_blocking
    return self.wait(wait_for_s=wait_for_s)
  File "C:\Users\FrodeSeverinHatlevik\AppData\Local\Programs\Mu Editor\Python\lib\site-packages\mu\virtual_environment.py", line 202, in wait
    raise VirtualEnvironmentError(
mu.virtual_environment.VirtualEnvironmentError: Process did not terminate normally:
No output received.
frodeseverin commented 1 year ago

I was unable to start MU at all. It aborted rather early in fist startup sequence, apparently on trying to install subsystems and dependencies. I found that this issue has something to do with Windows Defender for Endpoint settings on my computer. C.f. attached images.

bilde bilde

I excluded some directories from Windows Defender Virus Protection Settings, and Hey Presto! it worked. Do not know if I was too permissive... C.f. images below: bilde bilde bilde