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Crash Report #637

Open nagas3000 opened 3 months ago

nagas3000 commented 3 months ago

What were you trying to do?

Trying to run Mu Editor for the first time after installation.

What steps did you take to trigger the issue?

Launching Mu Editor for the first time from the Start Menu.

What did you expect to happen?

For the Mu Editor to launch successfully after the first attempt, which is expected to take a while.

What actually happened?

I got redirected to my browser window showing an error log.

Operating System Version Windows 11 v23H2 64-bit

Mu Version 1.2.0

Other Info

Editor Log

REMEMBER TO ATTACH YOUR LOG FILE mu.log

Version: 1.2.0 Locale: lt_LT Platform: Windows 10 10.0.22631 AMD64

.ensure_and_create(self.display_text)
  File "C:\Users\tikra\AppData\Local\Programs\Mu Editor\Python\lib\site-packages\mu\virtual_environment.py", line 637, in ensure_and_create
    self.create()
  File "C:\Users\tikra\AppData\Local\Programs\Mu Editor\Python\lib\site-packages\mu\virtual_environment.py", line 828, in create
    self.install_baseline_packages()
  File "C:\Users\tikra\AppData\Local\Programs\Mu Editor\Python\lib\site-packages\mu\virtual_environment.py", line 935, in install_baseline_packages
    logger.info("pip version: %s", compact(self.pip.version()))
  File "C:\Users\tikra\AppData\Local\Programs\Mu Editor\Python\lib\site-packages\mu\virtual_environment.py", line 339, in version
    return self.run("--version")
  File "C:\Users\tikra\AppData\Local\Programs\Mu Editor\Python\lib\site-packages\mu\virtual_environment.py", line 271, in run
    result = self.process.run_blocking(
  File "C:\Users\tikra\AppData\Local\Programs\Mu Editor\Python\lib\site-packages\mu\virtual_environment.py", line 147, in run_blocking
    return self.wait(wait_for_s=wait_for_s)
  File "C:\Users\tikra\AppData\Local\Programs\Mu Editor\Python\lib\site-packages\mu\virtual_environment.py", line 202, in wait
    raise VirtualEnvironmentError(
mu.virtual_environment.VirtualEnvironmentError: Process did not terminate normally:
No output received.