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The public mono-repository of MUI (as an organization), see mui/mui-private for the opposite.
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[infra] Shorten CSAT message #203

Closed oliviertassinari closed 2 months ago

oliviertassinari commented 2 months ago

This would allow the comment to take one less line, e.g. https://github.com/mui/material-ui/issues/43700#issuecomment-2352765908, making it denser hence faster to read.

I noticed this from https://github.com/mui/toolpad/pull/4076. Related to #183.

oliviertassinari commented 2 months ago

A side observation. In https://tally.so/forms/w4r5Mk/submissions, the new format doesn't seem to convert as much, the last feedback we have is from https://github.com/mui/mui-x/issues/14291#issuecomment-2317907184 uses the old format.

SCR-20240916-qtaz

I have added a tally.mui.com as a custom domain https://tally.so/domains/3xYZGw/domain. Maybe this could make our forms feel more legit and cleaner.

oliviertassinari commented 2 months ago

Yup it works: https://tally.mui.com/support-satisfaction-survey = https://tally.so/r/w4r5Mk. Would it make sense to replace those links?

oliviertassinari commented 2 months ago

I suspect that we should go back to the previous message template, the one that starts with @slug of the person as it's much clearer that it's an ask for the person who opened the issue.

In the current format, if I'm short in time, I would skim read and could not understand there is a survey I'm asked to fill. But let's give it more time to see how the conversion rate looks like.