search

mullvad / mullvad-browser

Privacy-focused browser for Linux, macOS and Windows. Made in collaboration between @torproject and @mullvad
https://mullvad.net/browser
1.33k stars 25 forks source link

Random stalling on Arch linux #203

Open Giger22 opened 11 months ago

Giger22 commented 11 months ago

When opening link or any other action Mullvad browser randomly freezes for a few seconds, especially after a hibernation or when system logged you out for an inactivity. System Artix Linux 6.6.7, Wayland KDE, installed using AUR (BTW, there is still a button "restart browser" even after updating to the newest version 13.0.7 through AUR). I have to do full system restart in order to fix this issue.

Giger22 commented 11 months ago

Issue is also activated when you open a link from a different application (i.e. Freetube).

Giger22 commented 10 months ago

I found that issue is resolved if you restart plasma (kstart plasmashell).

Giger22 commented 10 months ago

Ok, I checked once more and this time resetting a plasmashell did not help with the issue.

Giger22 commented 9 months ago

Issue persist with 13.0.9.

Giger22 commented 8 months ago

Same with 13.0.10. I noticed that sometimes process called RDD takes up to 13% when mullvad is freezed.

Giger22 commented 8 months ago

13.0.12 slightly improved freeze time.

Giger22 commented 8 months ago

I noticed that logging out and then in solves this. Issue persis with KDE Plasam 6.0.1.

ruihildt commented 8 months ago

Do you have that only with Mullvad Browser or also with other Firefox-based browsers?

Giger22 commented 8 months ago

Only with Mullvad browser and I regularly use both Firefox, Librewolf and Tor.

Giger22 commented 7 months ago

It persist with 13.0.14.

vladyslavfox commented 6 months ago

I think I have the same problem. It's usually happening when using some heavy websites, like Telegram Web or Unsplash. What I also noticed is that the CPU usage increases during the freeze and the laptop starts to turn on the fan.

I'm running Debian Bookworm. And the problem only happens with the Mullvad browser. Other FF-based browsers - like LibreWolf, Tor and FF - work fine.

Giger22 commented 5 months ago

I think I have the same problem. It's usually happening when using some heavy websites, like Telegram Web or Unsplash. What I also noticed is that the CPU usage increases during the freeze and the laptop starts to turn on the fan.

I'm running Debian Bookworm. And the problem only happens with the Mullvad browser. Other FF-based browsers - like LibreWolf, Tor and FF - work fine.

In my case it is completely random.

vladyslavfox commented 5 months ago

In my case it is completely random.

Maybe it's another bug, maybe not. But some sites freeze for me more often than others.

After several days of use of the Mullvad browser on an M1 Macbook, I can add that the problem is there too, so it is not platform-specific.

ruihildt commented 2 months ago

@Giger22 @vladyslavfox Can you try downloading the Mullvad Browser Alpha 14.0a4 and see if you still have random freezes?

Thanks!

Giger22 commented 1 month ago

Nope, I have experienced the same freezing when testing alpha. What is weird the freezing appears to occur at the same time... like some other underlying process causing it.

ruihildt commented 1 month ago

What is weird the freezing appears to occur at the same time... like some other underlying process causing it.

What do you mean by "at the same time"?

Giger22 commented 1 month ago

What is weird the freezing appears to occur at the same time... like some other underlying process causing it.

What do you mean by "at the same time"?

When I encountered a freezing using the stable release I switched over to the alpha version. Both browsers were experiencing freezing at the same time.

ruihildt commented 1 month ago

In order to further debug this issue, you would need to be comfortable using the Firefox Profiler (https://profiler.firefox.com/docs/#/).

Is that something that you would be open to do?

Giger22 commented 1 month ago

Yes, I am open to do it. What should I be looking for?

Giger22 commented 1 month ago

Here is data when I was experiencing the freezing. Only at the end (last ~20-30 seconds) the freezing ended and I could use the browser without it. I downloaded data with hidden threads and time ranges, if needed I could DM you. I also added a small excerpt when the browser was not experiencing the freezing.

Giger22 commented 1 month ago

I found something strange. This bug sometimes occurs when my clipboard is empty, but when I copy any letter or word, the freezing stops. The freezing definitely happens during the "Jank - event processing delay."

hackademix commented 1 month ago

This bug sometimes occurs when my clipboard is empty, but when I copy any letter or word, the freezing stops.

Thanks.

May I assume this means "when you copy something from an application different than the browser and then you switch back to the browser window"?

Giger22 commented 1 month ago

No, it does not matter where I copy from. Sometimes the stalling stops when I just copy a letter (I tested the browser and KWrite). The stalling usually happens randomly, but today it started immediately after I cleared my clipboard history.

ruihildt commented 2 weeks ago

@Giger22 Can you try the latest alpha?

There's a potential fix included for your issue.

Giger22 commented 2 weeks ago

I have noticed that the stalling time is shorter but this still happens.