mullvad / mullvadvpn-app

The Mullvad VPN client app for desktop and mobile
https://mullvad.net/
GNU General Public License v3.0
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Error encountered with app when opening logs #6261

Open pointydev opened 2 weeks ago

pointydev commented 2 weeks ago

Is it a bug?

I have checked if others have reported this already

Current Behavior

I encountered this error with the Mullvad app in the background, so I went to go and get logs, however received the same error upon clicking "View app logs" (which is the best way I've found to reproduce it):

image

Expected Behavior

No error occurs

Steps to Reproduce

  1. Open the app
  2. Navigate to the report a problem page
  3. Click View app logs

Failure Logs

I see no mention of the error in the generated log file that is present which clicking the aforementioned logs button, nor any of the files that it references. Here are the logs regarding the frontend anyway (the multiple report written logs are me reproducing the issue):

====================
Log: ~/.config/Mullvad VPN/logs/frontend-main.log
====================
[2024-05-16 19:36:26.339][verbose] Chromium sandbox is enabled
[2024-05-16 19:36:26.340][info] Running version 2024.3
[2024-05-16 19:36:26.445][info] Detected locale: en-GB
[2024-05-16 19:36:26.542][info] Connected to the daemon
[2024-05-16 19:36:26.638][info] Autoconnect the tunnel
[2024-05-16 20:36:26.573][verbose] GRPC Channel connectivity state changed to 2
[2024-05-16 21:36:26.593][verbose] GRPC Channel connectivity state changed to 2
[2024-05-16 22:36:26.602][verbose] GRPC Channel connectivity state changed to 2
[2024-05-16 23:36:26.614][verbose] GRPC Channel connectivity state changed to 2
[2024-05-17 00:36:26.631][verbose] GRPC Channel connectivity state changed to 2
[2024-05-17 01:36:26.658][verbose] GRPC Channel connectivity state changed to 2
[2024-05-17 02:36:26.703][verbose] GRPC Channel connectivity state changed to 2
[2024-05-17 02:38:02.378][verbose] Problem report was written to /tmp/[REDACTED].log
[2024-05-17 02:41:49.764][verbose] Problem report was written to /tmp/[REDACTED].log
[2024-05-17 02:41:59.585][verbose] Problem report was written to /tmp/[REDACTED].log
[2024-05-17 02:42:51.455][verbose] Problem report was written to /tmp/[REDACTED].log

====================
Log: ~/.config/Mullvad VPN/logs/frontend-renderer.log
====================
[2024-05-16 19:36:27.232][verbose] Tunnel state: connected
[2024-05-16 19:36:27.232][verbose] Initial: Wrong content height: 593, expected 568
[2024-05-16 19:36:27.317][verbose] Map canvas scale factor: 1, using: 1
[2024-05-17 02:40:19.118][verbose] Map canvas scale factor: 1, using: 1

Operating system version

Fedora Linux 40 (KDE Plasma)

Mullvad VPN app version

Only occured in 2024.3, installed from the mullvad-beta RPM repo

Additional Information

kernel: 6.8.9-300.fc40.x86_64
mullvad-product-version: 2024.3
nm: 1.46.0
os: Linux Fedora Linux 40 (KDE Plasma)
systemd: systemd 255 (255.6-1.fc40)
wireguard: 1.0.0

Thanks, Elliott

pointydev commented 2 weeks ago

Update, I'm now getting these errors significantly more with the app open but minimised, same configuration as above.