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mumble-voip / mumble

Mumble is an open-source, low-latency, high quality voice chat software.
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Mumble client 1.5.634 would not launch on Windows 7 (x64) #6473

Closed MrZomka closed 3 months ago

MrZomka commented 3 months ago

Description

Hey everyone. I recently reinstalled Windows 7 (x64) on an old computer of mine and I tried installing the latest release of the Mumble client for Windows x64. However, it would launch and would only output an error message box, a screenshot of which is attached below. I could not reproduce this on the latest stable release (1.4.287), so I assume something in the latest stable release is causing this.

Steps to reproduce

  1. Install the Mumble client on Windows 7
  2. Open it
  3. The error will appear

Mumble version

1.5.634

Mumble component

Client

OS

Windows

Reproducible?

Yes

Additional information

No response

Relevant log output

No response

Screenshots

The procedure entry point GetSystemTimePreciseAsFileTime could not be located in the dynamic link library KERNEL32.dll.

MrZomka commented 3 months ago

Update: Tried to get one of the RCs to work and I found out that the latest version I was able to get to work is 1.5.517. Mumble 1.5.517's About page running on Windows 7 So, I guess something that was introduced in RC2 broke it...

MrZomka commented 3 months ago

Huh... I couldn't find any references to GetSystemTimePreciseAsFileTime in the source code for the Mumble client... Perhaps it's in one of the libraries?... I honestly don't know... I hope someone could help me with this :(

davidebeatrici commented 3 months ago

Please note that we officially support only Windows 10 and newer.

I would try https://github.com/vxiiduu/VxKex, if that symbol is the only one to be missing there's a strong chance the solution will work.

Krzmbrzl commented 3 months ago

It's almost certainly Qt that has the dependence to the referenced function. Officially, Qt hasn't supported Windows 7 for quire a while now, so if 1.5.517 has worked, that's just coincidence. As Davide said: we only support Windows 10 and newer (due to Qt, mostly)

MrZomka commented 3 months ago

Please note that we officially support only Windows 10 and newer.

The README says otherwise though...

Please note that with "Windows" we mean 7 and newer.

Oh well… I guess I’ll try recompiling Mumble with an older version of Qt or just stay on 1.5.517.

Thanks for the help :)

Krzmbrzl commented 3 months ago

The README says otherwise though...

Fixed, thanks!

davidebeatrici commented 3 months ago

@MrZomka Keep in mind that Windows 7 has been out of support since January 2020.

If you're not willing to use third-party patches, I strongly recommend to switch to a Linux distribution.

MrZomka commented 3 months ago

@MrZomka Keep in mind that Windows 7 has been out of support since January 2020.

If you're not willing to use third-party patches, I strongly recommend to switch to a Linux distribution.

It’s fine. It’s not my main computer anyway, it’s just for messing around in old software. I daily drive Arch Linux on my main computer.

davidebeatrici commented 3 months ago

I see.