Closed dbxgil closed 5 years ago
I've been testing Munki with Catalina since the first beta and have not seen anything like this, and so far have had no other reports.
The crash log and your description of when it happens makes it very likely it's happening in this code: https://github.com/munki/munki/blob/master/code/client/munkilib/gurl.py
But until we can reproduce this issue, it's going to be very difficult to pinpoint a cause or a fix.
(BTW, Managed Software Center.app is not doing the downloads of items and so its version is not important. The version of /usr/local/munki/managedsoftwareupdate is important here)
It would be very helpful to see the contents of /Library/Managed Installs/Logs/ManagedSoftwareUpdate.log leading up to that crash.
Corrected version info as requested:
$ managedsoftwareupdate --version
3.6.2.3776
I misdiagnosed earlier around download behavior. It looks like the python exception takes place very quickly after clicking the "Install" button. It also happens very quickly after clicking the "remove" button for applications under "My Items".
Running debug (defaults write /Library/Preferences/ManagedInstalls LoggingLevel -int 3) shows the following output right before the Python exception pops-up.
MSC: debug Called updateDOMforOptionalItem for PyCharmProfessional
MSC: debug updateCheck needed
user: check_then_install_without_logout
MSC: debug marking requested items as processing
MSC: debug Setting status for PyCharmProfessional to "downloading"
MSC: debug Called updateDOMforOptionalItem for PyCharmProfessional
MSC: debug result: msc-button-inner not-installed error: nil
MSC: debug result: msc-button-inner not-installed error: nil
MSC: debug Got munkistatus update notification
MSC: debug ["message": Starting...]
MSC: debug Got munkistatus update notification
MSC: debug ["detail": , "message": Starting...]
MSC: debug Got munkistatus update notification
MSC: debug ["percent": -1, "detail": , "message": Starting...]
Also, potentially useful is the Python messages in Console. This appears to confirm that the exception happens before network activity takes place. The exception appears to be the very first activity logged from Python.
default 13:57:33.370112-0700 Python *** Terminating app due to uncaught exception 'OC_PythonException', reason: '<type 'exceptions.TypeError'>: unsuported type: <objective-c class __NSDictionaryM at 0x7fff8eab4238>'
*** First throw call stack:
(
0 CoreFoundation 0x00007fff330b5193 __exceptionPreprocess + 250
1 libobjc.A.dylib 0x00007fff6906bbd4 objc_exception_throw + 48
2 CoreFoundation 0x00007fff330cf75c -[NSException raise] + 9
3 _objc.so 0x0000000108ebd688 PyObjCErr_ToObjCWithGILState + 46
4 _objc.so 0x0000000108eb7355 PyObjCFFI_MakeClosure + 4592
5 libffi.dylib 0x00007fff67fda4f0 ffi_closure_unix64_inner + 490
6 libffi.dylib 0x00007fff67fdaaac ffi_closure_unix64 + 72
7 CoreFoundation 0x00007fff330f6b50 ___CFXRegistrationPost1_block_invoke + 63
8 libdispatch.dylib 0x00007fff6a374663 _dispatch_call_block_and_r<…>
default 13:57:33.371620-0700 ReportCrash Parsing corpse data for process Python [pid 18000]
default 13:57:33.699489-0700 ReportCrash Saved crash report for Python[18000] version 2.7.16 (2.7.16) to Python_2019-08-22-135733_gilw-mp.crash
default 13:57:37.703135-0700 Python Task <6299D8A1-69D4-4D43-A3EB-CD0E1C04CE8B>.<1> resuming, QOS(0x11) Voucher (null)
default 13:57:37.709055-0700 Python Faulting in NSHTTPCookieStorage singleton
default 13:57:37.709081-0700 Python Faulting in CFHTTPCookieStorage singleton
default 13:57:37.709096-0700 Python Creating default cookie storage with process/bundle identifier
com.apple.CFNetwork default 13:57:37.709619-0700 Python Task <6299D8A1-69D4-4D43-A3EB-CD0E1C04CE8B>.<1> {strength 0, tls 4, ct 0, sub 0, sig 1, ciphers 0, bundle 0, builtin 0}
default 13:57:37.711474-0700 Python Connection 1: enabling TLS
default 13:57:37.711492-0700 Python Connection 1: starting, TC(0x0)
com.apple.network default 13:57:37.711525-0700 Python [C1 6E07EDC8-C6D5-42F3-8061-E03289184E18 Hostname#122b1958:443 tcp, url hash: c9ead389, tls] start
com.apple.network default 13:57:37.711915-0700 Python nw_connection_report_state_with_handler_on_nw_queue [C1] reporting state preparing
If I install an application using managedsoftwareupdate
it does not encounter any issues.
I'll continue to poke at it, but any additional ideas/guidance more than welcome and appreciated.
You posted logs from the Managed Software Center application. Again: it is not involved in the download (and isn't running any Python!)
I'd still like to see logging from /usr/local/bin/managedsoftwareupdate
, which logs to /Library/Managed Installs/Logs/ManagedSoftwareUpdate.log
The python exception happens before anything is logged to /Library/Managed\ Installs/Logs/ManagedSoftwareUpdate.log
and before anything is downloaded.
Aug 22 2019 14:56:53 -0700 Performing postflight tasks...
Aug 22 2019 14:56:54 -0700 ### Ending managedsoftwareupdate run ###
Aug 22 2019 14:56:55 -0700 ### Starting managedsoftwareupdate run: manualcheck ###
Aug 22 2019 14:56:55 -0700 Starting...
Aug 22 2019 14:56:55 -0700 Performing preflight tasks...
Aug 22 2019 14:56:56 -0700 preflight stdout: Manual check: skipping
Manual check: skipping
Manual check: skipping
Manual check: skipping
'cache' had errors during execution!
'submit.preflight' had errors during execution!
Aug 22 2019 14:56:57 -0700 System.keychain updated.
Aug 22 2019 14:56:58 -0700 Completed creation of client keychain at /Library/Managed Installs/Keychains/munki.keychain
Aug 22 2019 14:56:58 -0700 ### Beginning managed software check ###
Aug 22 2019 14:56:58 -0700 Checking for available updates...
Aug 22 2019 14:56:58 -0700 No client id specified. Requesting gilw-mp.corp.dropbox.com...
Aug 22 2019 14:56:58 -0700 Getting manifest gilw-mp.corp.dropbox.com...
Aug 22 2019 14:56:59 -0700 Retrieving list of software for this machine...
Aug 22 2019 14:56:59 -0700 Bytes received: 243
Aug 22 2019 14:56:59 -0700 Request failed. Trying gilw-mp...
Aug 22 2019 14:56:59 -0700 Getting manifest gilw-mp...
Aug 22 2019 14:56:59 -0700 Using manifest: gilw-mp
Aug 22 2019 14:56:59 -0700 Preventing idle sleep
Aug 22 2019 14:57:03 -0700 **Checking for installs**
Aug 22 2019 14:57:03 -0700 Getting catalog corpepe...
Aug 22 2019 14:57:03 -0700 Getting catalog production...
Aug 22 2019 14:57:03 -0700 Getting manifest groups/cpe-only...
Aug 22 2019 14:57:03 -0700 Getting manifest groups/corpepe...
Aug 22 2019 14:57:04 -0700 Getting manifest mac_base...
Aug 22 2019 14:57:04 -0700 Getting manifest components/chef-managed...
Aug 22 2019 14:57:04 -0700 chef version 14.10.9 (or newer) is already installed.
Aug 22 2019 14:57:04 -0700 chef-config-0.9.9 requires chef. Getting info on chef...
Aug 22 2019 14:57:04 -0700 chef-config version 0.9.9 (or newer) is already installed.
Aug 22 2019 14:57:04 -0700 munki-facts version 1.6 (or newer) is already installed.
Aug 22 2019 14:57:04 -0700 Getting manifest components/munki...
Aug 22 2019 14:57:04 -0700 munkitools-5.1.0.3774 requires munkitools_core. Getting info on munkitools_core...
Aug 22 2019 14:57:04 -0700 munkitools_core-3.6.2.3776 requires munkitools_launchd. Getting info on munkitools_launchd...
Aug 22 2019 14:57:04 -0700 munkitools_launchd version 3.0.3265 (or newer) is already installed.
Aug 22 2019 14:57:04 -0700 munkitools_core version 3.6.2.3776 (or newer) is already installed.
Aug 22 2019 14:57:04 -0700 munkitools_admin version 3.6.2.3776 (or newer) is already installed.
Aug 22 2019 14:57:04 -0700 munkitools-5.1.0.3774 requires munkitools_launchd. Getting info on munkitools_launchd...
Aug 22 2019 14:57:04 -0700 munkitools version 5.1.0.3774 (or newer) is already installed.
Aug 22 2019 14:57:04 -0700 Facter version 2.4.6.1 (or newer) is already installed.
Aug 22 2019 14:57:04 -0700 Getting manifest components/fonts...
Aug 22 2019 14:57:05 -0700 fonts version 1.0 (or newer) is already installed.
Aug 22 2019 14:57:05 -0700 SharpGrotesk version 1.0 (or newer) is already installed.
Aug 22 2019 14:57:05 -0700 Getting manifest components/os-upgrades...
Aug 22 2019 14:57:05 -0700 Getting manifest components/cert_enrollment...
Aug 22 2019 14:57:05 -0700 cert_enroll-0.0.3 requires lazypki. Getting info on lazypki...
Aug 22 2019 14:57:05 -0700 lazypki version 0.0.9 (or newer) is already installed.
Aug 22 2019 14:57:05 -0700 Running installcheck_script for cert_enroll
Aug 22 2019 14:57:06 -0700 keychain: "/Library/Keychains/System.keychain"
Aug 22 2019 14:57:06 -0700 version: 256
Aug 22 2019 14:57:06 -0700 class: 0x80001000
Aug 22 2019 14:57:06 -0700 attributes:
Aug 22 2019 14:57:06 -0700 "alis"<blob>="gilw-mp.corp.dropbox.com (qujgrkvgqjutrjc)"
Aug 22 2019 14:57:06 -0700 "cenc"<uint32>=0x00000003
Aug 22 2019 14:57:06 -0700 "ctyp"<uint32>=0x00000001
Aug 22 2019 14:57:06 -0700 "hpky"<blob>=0xF7C48D4C81EF5ACE8602F1E657D9FFC151D1A7AB "\367\304\215L\201\357Z\316\206\002\361\346W\331\377\301Q\321\247\253"
Aug 22 2019 14:57:06 -0700 "issu"<blob>=0x3055310B30090603550406130255533113301106035504080C0A43616C69666F726E69613110300E060355040A0C0744726F70626F78311F301D06035504030C1644726F70626F782049737375696E6720434120313A32 "0U1\0130\011\006\003U\004\006\023\002US1\0230\021\006\003U\004\010\014\012California1\0200\016\006\003U\004\012\014\007Dropbox1\0370\035\006\003U\004\003\014\026Dropbox Issuing CA 1:2"
Aug 22 2019 14:57:06 -0700 "labl"<blob>="gilw-mp.corp.dropbox.com (qujgrkvgqjutrjc)"
Aug 22 2019 14:57:06 -0700 "skid"<blob>=0xF7C48D4C81EF5ACE8602F1E657D9FFC151D1A7AB "\367\304\215L\201\357Z\316\206\002\361\346W\331\377\301Q\321\247\253"
Aug 22 2019 14:57:06 -0700 "snbr"<blob>="# "
Aug 22 2019 14:57:06 -0700 "subj"<blob>=0x308181310B30090603550406130255533113301106035504080C0A43616C69666F726E69613116301406035504070C0D53616E204672616E636973636F3110300E060355040A0C0744726F70626F783133303106035504030C2A67696C772D6D702E636F72702E64726F70626F782E636F6D202871756A67726B7667716A7574726A6329 "0\201\2011\0130\011\006\003U\004\006\023\002US1\0230\021\006\003U\004\010\014\012California1\0260\024\006\003U\004\007\014\015San Francisco1\0200\016\006\003U\004\012\014\007Dropbox1301\006\003U\004\003\014*gilw-mp.corp.dropbox.com (qujgrkvgqjutrjc)"
Aug 22 2019 14:57:06 -0700 cert_enroll version 0.0.3 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700 Getting manifest components/deploy_intelligenthub...
Aug 22 2019 14:57:06 -0700 VMwareWorkspaceONEIntelligentHub version 19.07 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700 Getting manifest components/printers...
Aug 22 2019 14:57:06 -0700 Getting manifest components/security...
Aug 22 2019 14:57:06 -0700 com.dropbox.corp.profiles.com.chrome.mobileconfig version 1.16 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700 Disable Office Macros version 1.5 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700 1Password version 7.3.2 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700 AnyConnect version 4.6.02074 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700 Slack version 4.0.1 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700 com.dropbox.corp.preferences.com.tinyspeck.slackmacgap.mobileconfig version 2.0 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700 com.dropbox.corp.preferences.microsoft.office version 20131205 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700 Zoom version 4.4.53932.0709 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700 bootstrap-certs version 1.0 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700 com.dropbox.corp.git version v2.19.1.dropbox.1 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700 com.dropbox.corp.overridebin version 1.1.0 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700 com.dropbox.corp.preferences.com.apple.filevault.mobileconfig version 1.0 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700 com.dropbox.corp.watchman version v4.9.0.dropbox.0 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700 com.dropbox.corp.whoseisit version 1.4.0-018e138808 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700 Dropbox version 73.1.82 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700 GoogleChrome version 76.0.3809.100 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700 munki-conditional-chef version 0.1.0 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700 munki-conditions-vagrant version 1.0 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700 Running installcheck_script for python3.7
Aug 22 2019 14:57:06 -0700 python3.7 version 3.7.4 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700 remctl version 3.10 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700 sal_scripts-2.1.3 requires SalSettings.mobileconfig. Getting info on SalSettings.mobileconfig...
Aug 22 2019 14:57:06 -0700 SalSettings.mobileconfig-1.3 requires cert_enroll. Getting info on cert_enroll...
Aug 22 2019 14:57:06 -0700 SalSettings.mobileconfig version 1.3 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700 sal_scripts version 2.1.3 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700 Running installcheck_script for UglyUpdater
Aug 22 2019 14:57:07 -0700 UglyUpdater version 1.0 (or newer) is already installed.
Aug 22 2019 14:57:07 -0700 umad version 1.2 (or newer) is already installed.
Aug 22 2019 14:57:07 -0700 **Checking for removals**
Aug 22 2019 14:57:07 -0700 Running installcheck_script for doc.corp.dropbox.com
Aug 22 2019 14:57:07 -0700 doc.corp.dropbox.com doesn't appear to be installed.
Aug 22 2019 14:57:07 -0700 Running installcheck_script for ginger.corp.dropbox.com
Aug 22 2019 14:57:07 -0700 ginger.corp.dropbox.com doesn't appear to be installed.
Aug 22 2019 14:57:07 -0700 Running installcheck_script for grumpy.corp.dropbox.com
Aug 22 2019 14:57:07 -0700 grumpy.corp.dropbox.com doesn't appear to be installed.
Aug 22 2019 14:57:07 -0700 Running installcheck_script for spice.corp.dropbox.com
Aug 22 2019 14:57:07 -0700 spice.corp.dropbox.com doesn't appear to be installed.
Aug 22 2019 14:57:07 -0700 Running installcheck_script for sporty.corp.dropbox.com
Aug 22 2019 14:57:07 -0700 sporty.corp.dropbox.com doesn't appear to be installed.
Aug 22 2019 14:57:07 -0700 AcrobatXIPro doesn't appear to be installed.
Aug 22 2019 14:57:07 -0700 **Checking for implicit removals**
Aug 22 2019 14:57:07 -0700 com.dropbox.corp.preferences.mizange.Divvy.mobileconfig doesn't appear to be installed.
Aug 22 2019 14:57:07 -0700 **Checking for managed updates**
Aug 22 2019 14:57:07 -0700 VLC media player version 3.0.7.1 (or newer) is already installed.
Aug 22 2019 14:57:07 -0700 Running installcheck_script for arturito.corp.dropbox.com
Aug 22 2019 14:57:07 -0700 Running installcheck_script for baby.corp.dropbox.com
Aug 22 2019 14:57:07 -0700 Running installcheck_script for bashful.corp.dropbox.com
Aug 22 2019 14:57:07 -0700 Running installcheck_script for bgp.corp.dropbox.com
Aug 22 2019 14:57:07 -0700 Running installcheck_script for blofeld.corp.dropbox.com
Aug 22 2019 14:57:07 -0700 Running installcheck_script for bottompot.corp.dropbox.com
Aug 22 2019 14:57:07 -0700 Running installcheck_script for brisket.corp.dropbox.com
Aug 22 2019 14:57:07 -0700 Running installcheck_script for dopey.corp.dropbox.com
Aug 22 2019 14:57:07 -0700 Running installcheck_script for elaine.corp.dropbox.com
Aug 22 2019 14:57:07 -0700 Running installcheck_script for fingerprint.corp.dropbox.com
Aug 22 2019 14:57:08 -0700 Running installcheck_script for foodtruck.corp.dropbox.com
Aug 22 2019 14:57:08 -0700 Running installcheck_script for freshprintsofbelair.corp.dropbox.com
Aug 22 2019 14:57:08 -0700 Running installcheck_script for george.corp.dropbox.com
Aug 22 2019 14:57:08 -0700 Running installcheck_script for goldfinger.corp.dropbox.com
Aug 22 2019 14:57:08 -0700 Running installcheck_script for grimhilde.corp.dropbox.com
Aug 22 2019 14:57:08 -0700 Running installcheck_script for gringotts.corp.dropbox.com
Aug 22 2019 14:57:08 -0700 Running installcheck_script for gsco.corp.dropbox.com
Aug 22 2019 14:57:08 -0700 Running installcheck_script for happy.corp.dropbox.com
Aug 22 2019 14:57:08 -0700 Running installcheck_script for jaws.corp.dropbox.com
Aug 22 2019 14:57:08 -0700 Running installcheck_script for johancruyff.corp.dropbox.com
Aug 22 2019 14:57:08 -0700 Running installcheck_script for kramer.corp.dropbox.com
Aug 22 2019 14:57:08 -0700 Running installcheck_script for ladybird.corp.dropbox.com
Aug 22 2019 14:57:08 -0700 Running installcheck_script for legal.corp.dropbox.com
Aug 22 2019 14:57:08 -0700 Running installcheck_script for loki.corp.dropbox.com
Aug 22 2019 14:57:08 -0700 Running installcheck_script for magneto.corp.dropbox.com
Aug 22 2019 14:57:08 -0700 Running installcheck_script for mailroom.corp.dropbox.com
Aug 22 2019 14:57:08 -0700 Running installcheck_script for middlepot.corp.dropbox.com
Aug 22 2019 14:57:09 -0700 Running installcheck_script for migas-printer.corp.dropbox.com
Aug 22 2019 14:57:09 -0700 Running installcheck_script for morty2.corp.dropbox.com
Aug 22 2019 14:57:09 -0700 Running installcheck_script for penman.corp.dropbox.com
Aug 22 2019 14:57:09 -0700 Running installcheck_script for posh.corp.dropbox.com
Aug 22 2019 14:57:09 -0700 Running installcheck_script for printscharming.corp.dropbox.com
Aug 22 2019 14:57:09 -0700 Running installcheck_script for priscilla.corp.dropbox.com
Aug 22 2019 14:57:09 -0700 Running installcheck_script for raoulsilva.corp.dropbox.com
Aug 22 2019 14:57:09 -0700 Running installcheck_script for rick.corp.dropbox.com
Aug 22 2019 14:57:09 -0700 Running installcheck_script for scary.corp.dropbox.com
Aug 22 2019 14:57:09 -0700 Running installcheck_script for schnitzel.corp.dropbox.com
Aug 22 2019 14:57:09 -0700 Running installcheck_script for sherlock.corp.dropbox.com
Aug 22 2019 14:57:09 -0700 Running installcheck_script for sjc12printer.corp.dropbox.com
Aug 22 2019 14:57:09 -0700 Running installcheck_script for sleepy.corp.dropbox.com
Aug 22 2019 14:57:09 -0700 Running installcheck_script for sneezy.corp.dropbox.com
Aug 22 2019 14:57:09 -0700 Running installcheck_script for snowwhite.corp.dropbox.com
Aug 22 2019 14:57:09 -0700 Running installcheck_script for tamarama.corp.dropbox.com
Aug 22 2019 14:57:09 -0700 Running installcheck_script for thing1.corp.dropbox.com
Aug 22 2019 14:57:10 -0700 Running installcheck_script for thing2.corp.dropbox.com
Aug 22 2019 14:57:10 -0700 Running installcheck_script for thisonemightwork.corp.dropbox.com
Aug 22 2019 14:57:10 -0700 Running installcheck_script for toppot.corp.dropbox.com
Aug 22 2019 14:57:10 -0700 Running installcheck_script for tuckshop.corp.dropbox.com
Aug 22 2019 14:57:10 -0700 Running installcheck_script for yakitori.corp.dropbox.com
Aug 22 2019 14:57:10 -0700 WARNING: Could not process item VMwareFusion11 for optional install. No pkginfo found in catalogs: corpepe, production
Aug 22 2019 14:57:10 -0700 **Processing self-serve choices**
Aug 22 2019 14:57:10 -0700 Need to install PyCharmProfessional
Aug 22 2019 14:57:10 -0700 Downloading pycharm-professional-2019.1.2.dmg from apps/JetBrains/PyCharmProfessional/pycharm-professional-2019.1.2.dmg
Aug 22 2019 14:57:10 -0700 Downloading pycharm-professional-2019.1.2.dmg from apps/JetBrains/PyCharmProfessional/pycharm-professional-2019.1.2.dmg
Aug 22 2019 14:57:10 -0700 Downloading pycharm-professional-2019.1.2.dmg...
Aug 22 2019 14:57:15 -0700 Verifying package integrity...
Aug 22 2019 14:57:15 -0700 pycharm-professional-2019.1.2.dmg downloaded at 84470 KB/s
Aug 22 2019 14:57:15 -0700 YubiKey Personalization Tool version 3.1.20 (or newer) is already installed.
Aug 22 2019 14:57:15 -0700 MSOffice2016-16.10.0 requires com.dropbox.corp.preferences.microsoft.office. Getting info on com.dropbox.corp.preferences.microsoft.office...
Aug 22 2019 14:57:15 -0700 MSOffice2016-16.10.0 requires Microsoft_Office_2016_VL_Serializer. Getting info on Microsoft_Office_2016_VL_Serializer...
Aug 22 2019 14:57:15 -0700 Microsoft_Office_2016_VL_Serializer version 2.0 (or newer) is already installed.
Aug 22 2019 14:57:15 -0700 MSOffice2016 version 16.10.0 (or newer) is already installed.
Aug 22 2019 14:57:15 -0700 toppot.corp.dropbox.com-20150518 requires HewlettPackardPrinterDrivers. Getting info on HewlettPackardPrinterDrivers...
Aug 22 2019 14:57:15 -0700 HewlettPackardPrinterDrivers version 5.1 (or newer) is already installed.
Aug 22 2019 14:57:15 -0700 Running installcheck_script for toppot.corp.dropbox.com
Aug 22 2019 14:57:15 -0700 toppot.corp.dropbox.com version 20150518 (or newer) is already installed.
Aug 22 2019 14:57:15 -0700 bottompot.corp.dropbox.com-20160815 requires HewlettPackardPrinterDrivers. Getting info on HewlettPackardPrinterDrivers...
Aug 22 2019 14:57:15 -0700 Running installcheck_script for bottompot.corp.dropbox.com
Aug 22 2019 14:57:15 -0700 bottompot.corp.dropbox.com version 20160815 (or newer) is already installed.
Aug 22 2019 14:57:15 -0700 YubiKey PIV Manager version 1.4.2 (or newer) is already installed.
Aug 22 2019 14:57:15 -0700 YubiKey NEO Manager version 1.3.0 (or newer) is already installed.
Aug 22 2019 14:57:15 -0700 OmniGraffle6 version 6.6.2 (or newer) is already installed.
Aug 22 2019 14:57:15 -0700 OmniGraffle6License774163 version 20140409 (or newer) is already installed.
Aug 22 2019 14:57:15 -0700 Xcode 10 version 10.0 (or newer) is already installed.
Aug 22 2019 14:57:15 -0700 Getting list of available icons
Aug 22 2019 14:57:16 -0700 Getting client resources...
Aug 22 2019 14:57:16 -0700 Bytes received: 237
Aug 22 2019 14:57:17 -0700 ### End managed software check ###
Aug 22 2019 14:57:17 -0700 Allowing idle sleep
Aug 22 2019 14:57:17 -0700
Aug 22 2019 14:57:17 -0700 The following items will be installed or upgraded:
Aug 22 2019 14:57:17 -0700 + PyCharmProfessional-2019.1.2
Aug 22 2019 14:57:17 -0700 PyCharm is designed by programmers, for programmers, to provide all the tools you need for productive Python development.
Aug 22 2019 14:57:17 -0700 Finishing...
Aug 22 2019 14:57:17 -0700 Saving application inventory...
Aug 22 2019 14:57:34 -0700 Performing postflight tasks...
Aug 22 2019 14:57:35 -0700 ### Ending managedsoftwareupdate run ###
Aug 22 2019 14:57:35 -0700 ### Starting managedsoftwareupdate run: installwithnologout ###
Aug 22 2019 14:57:35 -0700 Starting...
Aug 22 2019 14:57:35 -0700 Performing preflight tasks...
Aug 22 2019 14:57:37 -0700 preflight stdout: Storing network information in /usr/local/munki/preflight.d/cache/networkinfo.txt
'cache' had errors during execution!
'submit.preflight' had errors during execution!
Aug 22 2019 14:57:37 -0700 Preventing idle sleep
Aug 22 2019 14:57:37 -0700 ### Beginning managed installer session ###
Aug 22 2019 14:57:37 -0700 Processing installs
Aug 22 2019 14:57:37 -0700 Installing PyCharm Professional (1 of 1)
Aug 22 2019 14:57:37 -0700 Mounting disk image pycharm-professional-2019.1.2.dmg
Aug 22 2019 14:57:41 -0700 Copying PyCharm.app to /Applications/PyCharm.app
Aug 22 2019 14:57:46 -0700 Setting owner and group for '/tmp/munki-_UFHQL/tmp_iBujz/PyCharm.app' to 'root:admin'
Aug 22 2019 14:57:46 -0700 Setting mode for '/tmp/munki-_UFHQL/tmp_iBujz/PyCharm.app' to 'o-w,go+rX'
Aug 22 2019 14:57:46 -0700 The software was successfully installed.
Aug 22 2019 14:57:47 -0700 ### End managed installer session ###
Aug 22 2019 14:57:47 -0700 Allowing idle sleep
Aug 22 2019 14:57:47 -0700 Finishing...
Aug 22 2019 14:57:47 -0700 Saving application inventory...
Aug 22 2019 14:58:05 -0700 Performing postflight tasks...
Aug 22 2019 14:58:05 -0700 ### Ending managedsoftwareupdate run ###
Your exception was at 13:57:33-ish:
13:57:33.370112-0700 Python *** Terminating app due to uncaught exception
and the ManagedSoftwareUpdate.log snippet is from an hour later:
Aug 22 2019 14:56:53 -0700 Performing postflight tasks...
Perhaps the log has rolled over. Older logs are at
/Library/Managed Installs/Logs/ManagedSoftwareUpdate.log.X
where X is 0...4
Apologies, I've been skipping back and forth between different priorities so began cutting-and-pasting logs from different munki runs that reproduced the problem rather than providing logs associated with that specific run. Here are the logs from the ~13:57:33 period.
Aug 22 2019 13:25:09 -0700 ### Ending managedsoftwareupdate run ###
Aug 22 2019 13:57:33 -0700 ### Starting managedsoftwareupdate run: manualcheck ###
Aug 22 2019 13:57:33 -0700 Starting...
Aug 22 2019 13:57:33 -0700 Performing preflight tasks...
Aug 22 2019 13:57:35 -0700 preflight stdout: Manual check: skipping
Manual check: skipping
Manual check: skipping
Manual check: skipping
'cache' had errors during execution!
'submit.preflight' had errors during execution!
Aug 22 2019 13:57:36 -0700 System.keychain updated.
Aug 22 2019 13:57:37 -0700 Completed creation of client keychain at /Library/Managed Installs/Keychains/munki.keychain
Aug 22 2019 13:57:37 -0700 ### Beginning managed software check ###
I'm thinking at this point that this is potentially related to our preflights scripts.
I'm going to close this issue. I'll re-open it if it is relevant to Munki itself.
This looks to me like an issue with one of your Munki preflight scripts.
managedsoftwareupdate itself is not crashing -- we can see that clearly from the log.
The crash happens at about the same time as
Aug 22 2019 13:57:33 -0700 Performing preflight tasks...
and now I see you've come to the same conclusion.
Hey Dropbox uses chef now? Awesome!
Thanks, Erik Gomez
From: Greg Neagle notifications@github.com Sent: Thursday, August 22, 2019 5:24:19 PM To: munki/munki munki@noreply.github.com Cc: Subscribed subscribed@noreply.github.com Subject: Re: [munki/munki] 10.15b6 python crash during software download/installation with MSC (#952)
and now I see you've come to the same conclusion.
— You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHubhttps://github.com/munki/munki/issues/952?email_source=notifications&email_token=ABLL6GHU3EUDG3C3OJ7LESDQF4GZHA5CNFSM4IOPMWYKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOD46SJGY#issuecomment-524100763, or mute the threadhttps://github.com/notifications/unsubscribe-auth/ABLL6GDBA53JMQ7A7XFJWQTQF4GZHANCNFSM4IOPMWYA.
We did, in fact, migrate to Chef earlier this year. It was long overdue.
FWIW -- The issue here was not the preflight scripts. The solution was to reinstall Munki. I suspect that through past testing we managed to corrupt our Munki installation on a small subset of systems. More investigative work for me tomorrow!
I'm still skeptical. managedsoftwareupdate itself was not crashing, as evidenced by the log. Do any of your preflight scripts import code from munkilib?
We do have scripts importing munkilib for sal-preflight.
Late to the party but at least it sounds like I am not the only one struck by this issue:
This very thing surfaced on our end a few days ago with munki 4.1.4 on macOS Catalina 10.15.4, all with latest patches. We never saw that behavior (i.e. that notification that python crashed when selecting something for install) with macOS Mojave (and the same repo content) on any of our machines... probably because we didn't mess around with Catalina before that one machine required it...
Managed Software Center.app on the Catalina Mac (MBP 13" / 2020) is at version 5.1.1.3946 (3946) and Munki is also 4.1.4. Munki was installed via bootstrappr.
As reported previously by @dbxgil, the crash doesn't seem to have an impact on the package install process - or at least we haven't seen it yet. Aso, we checked the Munki logs briefly and didn't find mentioning of a crash... the crash dialogue shows up immediately after pressing the "install" button in Managed Software Center.app.
Unlike @dbxgil we don't use Sal and I couldn't find any python stuff in the preflight scripts that we deploy (mostly via autopkg).
We haven't done a Munki reinstall yet, but I would also be skeptical that this could help. Will try to replicate the issue on another Catalina Mac when I am back in the office next week...
Lastly, I am wondering why the crash report shows "Python 2.7.16" - shouldn't that be Python 3 (the version packaged for Munki)?
Process: Python [1709]
Path: /System/Library/Frameworks/Python.framework/Versions/2.7/Resources/Python.app/Contents/MacOS/Python
Identifier: Python
Version: 2.7.16 (2.7.16)
Build Info: python-125100001000000~166
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Python [1709]
User ID: 502
Date/Time: 2020-05-22 16:17:27.990 +0200
OS Version: Mac OS X 10.15.4 (19E2269)
Report Version: 12
Bridge OS Version: 4.4 (17P4538)
Anonymous UUID: E5C84397-CA66-4795-A672-7A8702229A4A
Time Awake Since Boot: 3000 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Application Specific Information:
*** Terminating app due to uncaught exception 'OC_PythonException', reason: '<type 'exceptions.TypeError'>: unsuported type: <objective-c class __NSDictionaryM at 0x7fff8edcdc28>'
abort() called
terminating with uncaught exception of type NSException
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff383a6d07 __exceptionPreprocess + 250
1 libobjc.A.dylib 0x00007fff70f315bf objc_exception_throw + 48
2 CoreFoundation 0x00007fff383cf50c -[NSException raise] + 9
3 _objc.so 0x00000001031b5680 PyObjCErr_ToObjCWithGILState + 46
4 _objc.so 0x00000001031af358 PyObjCFFI_MakeClosure + 4599
5 libffi.dylib 0x00007fff6fe7d4dd ffi_closure_unix64_inner + 487
6 libffi.dylib 0x00007fff6fe7da9c ffi_closure_unix64 + 72
7 CoreFoundation 0x00007fff38320963 ___CFXRegistrationPost1_block_invoke + 63
8 libdispatch.dylib 0x00007fff7207e6c4 _dispatch_call_block_and_release + 12
9 libdispatch.dylib 0x00007fff7207f658 _dispatch_client_callout + 8
10 libdispatch.dylib 0x00007fff7208acab _dispatch_main_queue_callback_4CF + 936
11 CoreFoundation 0x00007fff3836a041 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
12 CoreFoundation 0x00007fff38329e47 __CFRunLoopRun + 2028
13 CoreFoundation 0x00007fff38328ffe CFRunLoopRunSpecific + 462
14 Foundation 0x00007fff3a9bd2a8 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212
15 Foundation 0x00007fff3aa6adff -[NSRunLoop(NSRunLoop) runUntilDate:] + 103
16 libffi.dylib 0x00007fff6fe7d905 ffi_call_unix64 + 85
17 ??? 0x00007f98dee049d0 0x0 + 140294550997456
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff7222033a __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff722dce60 pthread_kill + 430
2 libsystem_c.dylib 0x00007fff721a7808 abort + 120
3 libc++abi.dylib 0x00007fff6f407458 abort_message + 231
4 libc++abi.dylib 0x00007fff6f3f88bf demangling_terminate_handler() + 262
5 libobjc.A.dylib 0x00007fff70f335a9 _objc_terminate() + 96
6 libc++abi.dylib 0x00007fff6f406887 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff6f406829 std::terminate() + 41
8 libdispatch.dylib 0x00007fff7207f66c _dispatch_client_callout + 28
9 libdispatch.dylib 0x00007fff7208acab _dispatch_main_queue_callback_4CF + 936
10 com.apple.CoreFoundation 0x00007fff3836a041 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
11 com.apple.CoreFoundation 0x00007fff38329e47 __CFRunLoopRun + 2028
12 com.apple.CoreFoundation 0x00007fff38328ffe CFRunLoopRunSpecific + 462
13 com.apple.Foundation 0x00007fff3a9bd2a8 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212
14 com.apple.Foundation 0x00007fff3aa6adff -[NSRunLoop(NSRunLoop) runUntilDate:] + 103
15 libffi.dylib 0x00007fff6fe7d905 ffi_call_unix64 + 85
16 libffi.dylib 0x00007fff6fe7d244 ffi_call_int + 694
17 _objc.so 0x00000001031b32dc PyObjCFFI_Caller + 2387
18 _objc.so 0x00000001031a314c 0x103184000 + 127308
19 org.python.python 0x00007fff43497143 PyObject_Call + 97
20 org.python.python 0x00007fff43512bad PyEval_EvalFrameEx + 18870
21 org.python.python 0x00007fff4351768f 0x7fff4348d000 + 566927
22 org.python.python 0x00007fff43512b00 PyEval_EvalFrameEx + 18697
23 org.python.python 0x00007fff4350dbec PyEval_EvalCodeEx + 531
24 org.python.python 0x00007fff4350d9d3 PyEval_EvalCode + 32
25 org.python.python 0x00007fff4352f9b6 0x7fff4348d000 + 666038
26 org.python.python 0x00007fff4352fa5d PyRun_FileExFlags + 130
27 org.python.python 0x00007fff4352f5e4 PyRun_SimpleFileExFlags + 718
28 org.python.python 0x00007fff4354131b Py_Main + 3219
29 libdyld.dylib 0x00007fff720d8cc9 start + 1
Thread 1:
0 libsystem_pthread.dylib 0x00007fff722d8b68 start_wqthread + 0
Thread 2:
0 libsystem_pthread.dylib 0x00007fff722d8b68 start_wqthread + 0
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000112a5fdc0 rcx: 0x00007ffeecde9698 rdx: 0x0000000000000000
rdi: 0x0000000000000307 rsi: 0x0000000000000006 rbp: 0x00007ffeecde96c0 rsp: 0x00007ffeecde9698
r8: 0x00007ffeecde9560 r9: 0x00007ffeecde9730 r10: 0x0000000112a5fdc0 r11: 0x0000000000000246
r12: 0x0000000000000307 r13: 0x0000003000000008 r14: 0x0000000000000006 r15: 0x0000000000000016
rip: 0x00007fff7222033a rfl: 0x0000000000000246 cr2: 0x00007fff976f5cc8
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
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0x7fff70f64000 - 0x7fff70f68fff libpam.2.dylib (25.100.1) <DF482590-F4BF-33E0-A5FC-EAF68094C185> /usr/lib/libpam.2.dylib
0x7fff70f6b000 - 0x7fff70fa1ff7 libpcap.A.dylib (89.100.1) <E73028BE-156C-3F13-AEA3-CAE87DB1D3F7> /usr/lib/libpcap.A.dylib
0x7fff71025000 - 0x7fff7103dfff libresolv.9.dylib (67.40.1) <12A86307-A4D5-3932-98F2-541DE2A9355B> /usr/lib/libresolv.9.dylib
0x7fff71099000 - 0x7fff71283ff7 libsqlite3.dylib (308.4) <D8379462-7BC3-301F-8724-B66367F4DF3E> /usr/lib/libsqlite3.dylib
0x7fff71377000 - 0x7fff713a4ffb libssl.46.dylib (47.100.4) <91DDDA4D-2A4B-3EDA-8970-508F94E0C240> /usr/lib/libssl.46.dylib
0x7fff714d4000 - 0x7fff714d7ffb libutil.dylib (57) <A3FCFCB8-7985-359A-89B9-EFB19E967117> /usr/lib/libutil.dylib
0x7fff714d8000 - 0x7fff714e5ff7 libxar.1.dylib (425.2) <0B92D07F-7DF6-3648-9BAE-C0EE715F60B4> /usr/lib/libxar.1.dylib
0x7fff714eb000 - 0x7fff715cdff7 libxml2.2.dylib (33.3) <39D23BBF-E033-39D7-87E7-503594AAC405> /usr/lib/libxml2.2.dylib
0x7fff715d1000 - 0x7fff715f9fff libxslt.1.dylib (16.9) <A81C399E-6CD7-3E5D-B63C-48FF06D2A0F5> /usr/lib/libxslt.1.dylib
0x7fff715fa000 - 0x7fff7160cff3 libz.1.dylib (76) <D94A67FB-7F58-3F37-8984-4B548A46AC57> /usr/lib/libz.1.dylib
0x7fff71eba000 - 0x7fff71ebfff3 libcache.dylib (83) <B791AD99-380F-3571-BB75-CBDD22AF64E9> /usr/lib/system/libcache.dylib
0x7fff71ec0000 - 0x7fff71ecbfff libcommonCrypto.dylib (60165) <FA8D15B4-74D6-31D2-8DA1-09F7A42DA8CF> /usr/lib/system/libcommonCrypto.dylib
0x7fff71ecc000 - 0x7fff71ed3fff libcompiler_rt.dylib (101.2) <3FEDD758-8E08-323D-B308-43A5044415A8> /usr/lib/system/libcompiler_rt.dylib
0x7fff71ed4000 - 0x7fff71eddff7 libcopyfile.dylib (166.40.1) <A628CD7B-6351-3DA5-94FE-63A229D4F248> /usr/lib/system/libcopyfile.dylib
0x7fff71ede000 - 0x7fff71f70fe3 libcorecrypto.dylib (866.100.30) <0C4C7B5C-408A-34B1-902B-312AD7E4D74A> /usr/lib/system/libcorecrypto.dylib
0x7fff7207d000 - 0x7fff720bdff0 libdispatch.dylib (1173.100.2) <C6305936-D82A-3ACB-9EC5-8A93E28AE2D0> /usr/lib/system/libdispatch.dylib
0x7fff720be000 - 0x7fff720f4fff libdyld.dylib (750.5) <AE420E8B-C04F-38F0-9195-7B7ACB9ED801> /usr/lib/system/libdyld.dylib
0x7fff720f5000 - 0x7fff720f5ffb libkeymgr.dylib (30) <BE7CC2E7-8E49-31C8-AB71-3AAC1E545579> /usr/lib/system/libkeymgr.dylib
0x7fff720f6000 - 0x7fff72102ff3 libkxld.dylib (6153.101.6) <0152BCD4-E2A6-31E9-8772-B5BF36AE53C5> /usr/lib/system/libkxld.dylib
0x7fff72103000 - 0x7fff72103ff7 liblaunch.dylib (1738.100.39) <7DCCA3C0-E65B-35DB-A860-143B0E391645> /usr/lib/system/liblaunch.dylib
0x7fff72104000 - 0x7fff72109ff7 libmacho.dylib (959.0.1) <82B3952C-DD0A-32E2-8AA6-44470CE4B7C1> /usr/lib/system/libmacho.dylib
0x7fff7210a000 - 0x7fff7210cff3 libquarantine.dylib (110.40.3) <9791303B-27DB-3477-A4C3-8074CE1DA19C> /usr/lib/system/libquarantine.dylib
0x7fff7210d000 - 0x7fff7210eff7 libremovefile.dylib (48) <A4DADB61-DCF1-3702-B662-650CC16B3BE0> /usr/lib/system/libremovefile.dylib
0x7fff7210f000 - 0x7fff72126ff3 libsystem_asl.dylib (377.60.2) <FE805B5C-456B-3370-9DF7-A6B7C5CDF6D1> /usr/lib/system/libsystem_asl.dylib
0x7fff72127000 - 0x7fff72127ff7 libsystem_blocks.dylib (74) <6DA1C80C-375D-3ADA-9AC7-763148DDE484> /usr/lib/system/libsystem_blocks.dylib
0x7fff72128000 - 0x7fff721affff libsystem_c.dylib (1353.100.2) <B2788547-713E-324A-BBB7-44D42566EBB6> /usr/lib/system/libsystem_c.dylib
0x7fff721b0000 - 0x7fff721b3ffb libsystem_configuration.dylib (1061.101.1) <7C947A7E-A23C-3473-9754-E4A566687C8A> /usr/lib/system/libsystem_configuration.dylib
0x7fff721b4000 - 0x7fff721b7fff libsystem_coreservices.dylib (114) <420D37FC-463D-3054-AC00-4CB983CC7F1E> /usr/lib/system/libsystem_coreservices.dylib
0x7fff721b8000 - 0x7fff721c0fff libsystem_darwin.dylib (1353.100.2) <8915FD23-A981-3015-8772-E1D10AFB62B8> /usr/lib/system/libsystem_darwin.dylib
0x7fff721c1000 - 0x7fff721c8fff libsystem_dnssd.dylib (1096.100.3) <8262143C-CD17-3537-A0FE-4375959A3CEA> /usr/lib/system/libsystem_dnssd.dylib
0x7fff721c9000 - 0x7fff721caffb libsystem_featureflags.dylib (17) <BCFB1818-0376-3A56-A111-DCEAD1FF767E> /usr/lib/system/libsystem_featureflags.dylib
0x7fff721cb000 - 0x7fff72218ff7 libsystem_info.dylib (538) <DF2AEACE-29C9-3B46-9436-50D1BB2F7DC3> /usr/lib/system/libsystem_info.dylib
0x7fff72219000 - 0x7fff72245ff7 libsystem_kernel.dylib (6153.101.6) <8C658B3D-4C50-3068-ACA1-A69DA839A66E> /usr/lib/system/libsystem_kernel.dylib
0x7fff72246000 - 0x7fff7228dfff libsystem_m.dylib (3178) <E7AB0165-1F71-39DB-BE86-BD36F3B94EF9> /usr/lib/system/libsystem_m.dylib
0x7fff7228e000 - 0x7fff722b5fff libsystem_malloc.dylib (283.100.5) <BC482FE2-C745-37D1-BF09-CBB25715857E> /usr/lib/system/libsystem_malloc.dylib
0x7fff722b6000 - 0x7fff722c3ffb libsystem_networkextension.dylib (1095.100.29) <7FC44136-2970-3FC2-B9F9-31EB001C7C6E> /usr/lib/system/libsystem_networkextension.dylib
0x7fff722c4000 - 0x7fff722cdff7 libsystem_notify.dylib (241.100.2) <3F8B9A16-8120-30DC-BDA8-3540813FDA32> /usr/lib/system/libsystem_notify.dylib
0x7fff722ce000 - 0x7fff722d6fef libsystem_platform.dylib (220.100.1) <498431F5-C536-3B30-8009-20503D50CB7D> /usr/lib/system/libsystem_platform.dylib
0x7fff722d7000 - 0x7fff722e1fff libsystem_pthread.dylib (416.100.3) <FB288F3D-4C8C-3F35-ABD3-ABA5844529F1> /usr/lib/system/libsystem_pthread.dylib
0x7fff722e2000 - 0x7fff722e6ff3 libsystem_sandbox.dylib (1217.101.2) <D679AB08-BE59-3C48-A3FA-5F2C27A09E42> /usr/lib/system/libsystem_sandbox.dylib
0x7fff722e7000 - 0x7fff722e9fff libsystem_secinit.dylib (62.100.2) <9D6977D5-4664-38EF-9696-CDAE10B9FDC9> /usr/lib/system/libsystem_secinit.dylib
0x7fff722ea000 - 0x7fff722f1ffb libsystem_symptoms.dylib (1238.100.26) <B87451EC-4BE3-3E5A-A68C-C03E5CB186BF> /usr/lib/system/libsystem_symptoms.dylib
0x7fff722f2000 - 0x7fff72308ff2 libsystem_trace.dylib (1147.100.8) <644DF56C-7569-3436-829D-4EB3D089E5FA> /usr/lib/system/libsystem_trace.dylib
0x7fff7230a000 - 0x7fff7230fff7 libunwind.dylib (35.4) <249F7194-9A09-34B7-9DC3-9306AEC70C33> /usr/lib/system/libunwind.dylib
0x7fff72310000 - 0x7fff72345ffe libxpc.dylib (1738.100.39) <B8124CE7-B3B2-3C15-9A8E-AA0D3620C41E> /usr/lib/system/libxpc.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 3844
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=547.4M resident=0K(0%) swapped_out_or_unallocated=547.4M(100%)
Writable regions: Total=112.6M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=112.6M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 1
Dispatch continuations 16.0M 1
Kernel Alloc Once 8K 1
MALLOC 74.1M 42
MALLOC guard page 16K 4
STACK GUARD 56.0M 3
Stack 9232K 3
VM_ALLOCATE 13.0M 55
__DATA 22.5M 286
__DATA_CONST 160K 35
__FONT_DATA 4K 1
__LINKEDIT 389.7M 36
__OBJC_RO 32.2M 1
__OBJC_RW 1892K 2
__TEXT 157.7M 285
__UNICODE 564K 1
mapped file 27.2M 2
shared memory 48K 6
=========== ======= =======
TOTAL 800.4M 765
So we know it's not Managed Software Center that's crashing, as that no longer uses Python -- it's been written in Swift since version 3.6.
And it's unlikely it's one of the Munki command line/background tools in /usr/local/munki unless you've skipped the install of Munki's included Python and have pointed /usr/local/munki/python to Apple's Python in /System/Library/Frameworks.
This then leaves something you've added or changed from Munki's defaults. You've ruled out a preflight script. Do you have app_usage_monitor and appusaged in /usr/local/munki? If so, what is their first ("shebang") line? (I'm wondering if you have a pre-4.x version installed).
Very helpful hints - thanks a million! It was indeed an outdated version of munkitools_app_usage that caused the issue - interestingly for some reason munki claimed that munki.app_usage is already up to date… when it wasn't (as can be seen by the shebang pointing to /usr/bin/python). I fixed it by forcing a reinstall of that pkg:
sudo pkgutil --forget com.googlecode.munki.app_usage
Problem solved…
When trying to install applications from Managed Software Center on macOS Catalina beta 6 I'm seeing a python crash. It appears to happen when MSC is downloading the app. In this instance, Xcode. It doesn't appear to stop installation or have any issues, but the crash dialog is a bit disconcerting. This problem does not present itself in
managedsoftwareupdate
from what I've seen so far. There is a similar crash when using MSC to remove the app, too. To make things even more interesting I'm not seeing this behavior consistently on all Catalina machines. This is using Version 5.1.0.3774 (3774) of MSC. We've also seen it on version 4.8.3547.