10.15b6 python crash during software download/installation with MSC

dbxgil commented 5 years ago

When trying to install applications from Managed Software Center on macOS Catalina beta 6 I'm seeing a python crash. It appears to happen when MSC is downloading the app. In this instance, Xcode. It doesn't appear to stop installation or have any issues, but the crash dialog is a bit disconcerting. This problem does not present itself in managedsoftwareupdate from what I've seen so far. There is a similar crash when using MSC to remove the app, too. To make things even more interesting I'm not seeing this behavior consistently on all Catalina machines. This is using Version 5.1.0.3774 (3774) of MSC. We've also seen it on version 4.8.3547.

Process:               Python [767]
Path:                  /System/Library/Frameworks/Python.framework/Versions/2.7/Resources/Python.app/Contents/MacOS/Python
Identifier:            Python
Version:               2.7.16 (2.7.16)
Build Info:            python-125000000000000~194
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Python [767]
User ID:               1436995499

Date/Time:             2019-08-21 16:07:38.179 -0700
OS Version:            Mac OS X 10.15 (19A536g)
Report Version:        12
Bridge OS Version:     3.0 (14Y904)
Anonymous UUID:        EC30A584-CA9F-CEDE-358D-6665F588408E

Time Awake Since Boot: 640 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Application Specific Information:
*** Terminating app due to uncaught exception 'OC_PythonException', reason: '<type 'exceptions.TypeError'>: unsuported type: <objective-c class __NSDictionaryM at 0x7fff8ffbf238>'
abort() called
terminating with uncaught exception of type NSException

Application Specific Backtrace 1:
0   CoreFoundation                      0x00007fff345c0193 __exceptionPreprocess + 250
1   libobjc.A.dylib                     0x00007fff6a3ddbd4 objc_exception_throw + 48
2   CoreFoundation                      0x00007fff345da75c -[NSException raise] + 9
3   _objc.so                            0x0000000108e00688 PyObjCErr_ToObjCWithGILState + 46
4   _objc.so                            0x0000000108dfa355 PyObjCFFI_MakeClosure + 4592
5   libffi.dylib                        0x00007fff6934c4f0 ffi_closure_unix64_inner + 490
6   libffi.dylib                        0x00007fff6934caac ffi_closure_unix64 + 72
7   CoreFoundation                      0x00007fff34601b50 ___CFXRegistrationPost1_block_invoke + 63
8   libdispatch.dylib                   0x00007fff6b6e6663 _dispatch_call_block_and_release + 12
9   libdispatch.dylib                   0x00007fff6b6e75ee _dispatch_client_callout + 8
10  libdispatch.dylib                   0x00007fff6b6f2ce3 _dispatch_main_queue_callback_4CF + 1105
11  CoreFoundation                      0x00007fff3450f8a0 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
12  CoreFoundation                      0x00007fff3450efea __CFRunLoopRun + 2370
13  CoreFoundation                      0x00007fff3450e423 CFRunLoopRunSpecific + 499
14  Foundation                          0x00007fff36c28b7d -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212
15  Foundation                          0x00007fff36cf4c5d -[NSRunLoop(NSRunLoop) runUntilDate:] + 103
16  libffi.dylib                        0x00007fff6934c915 ffi_call_unix64 + 85
17  ???                                 0x00007f8286906b10 0x0 + 140198580087568

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib          0x00007fff6b88644e __pthread_kill + 10
1   libsystem_pthread.dylib         0x00007fff6b943707 pthread_kill + 384
2   libsystem_c.dylib               0x00007fff6b80ea38 abort + 120
3   libc++abi.dylib                 0x00007fff688eabc8 abort_message + 231
4   libc++abi.dylib                 0x00007fff688ead7c demangling_terminate_handler() + 262
5   libobjc.A.dylib                 0x00007fff6a3dfaaa _objc_terminate() + 96
6   libc++abi.dylib                 0x00007fff688f7da7 std::__terminate(void (*)()) + 8
7   libc++abi.dylib                 0x00007fff688f7d59 std::terminate() + 41
8   libdispatch.dylib               0x00007fff6b6e7602 _dispatch_client_callout + 28
9   libdispatch.dylib               0x00007fff6b6f2ce3 _dispatch_main_queue_callback_4CF + 1105
10  com.apple.CoreFoundation        0x00007fff3450f8a0 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
11  com.apple.CoreFoundation        0x00007fff3450efea __CFRunLoopRun + 2370
12  com.apple.CoreFoundation        0x00007fff3450e423 CFRunLoopRunSpecific + 499
13  com.apple.Foundation            0x00007fff36c28b7d -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212
14  com.apple.Foundation            0x00007fff36cf4c5d -[NSRunLoop(NSRunLoop) runUntilDate:] + 103
15  libffi.dylib                    0x00007fff6934c915 ffi_call_unix64 + 85
16  libffi.dylib                    0x00007fff6934c255 ffi_call_int + 699
17  _objc.so                        0x0000000108dfe2df PyObjCFFI_Caller + 2386
18  _objc.so                        0x0000000108dee11c 0x108dcf000 + 127260
19  org.python.python               0x00007fff3f79c319 PyObject_Call + 97
20  org.python.python               0x00007fff3f81840a PyEval_EvalFrameEx + 20636
21  org.python.python               0x00007fff3f81ca37 0x7fff3f792000 + 567863
22  org.python.python               0x00007fff3f8182c2 PyEval_EvalFrameEx + 20308
23  org.python.python               0x00007fff3f812d5e PyEval_EvalCodeEx + 534
24  org.python.python               0x00007fff3f812b42 PyEval_EvalCode + 32
25  org.python.python               0x00007fff3f834e2d 0x7fff3f792000 + 667181
26  org.python.python               0x00007fff3f834ed4 PyRun_FileExFlags + 130
27  org.python.python               0x00007fff3f834a5b PyRun_SimpleFileExFlags + 717
28  org.python.python               0x00007fff3f846680 Py_Main + 3204
29  libdyld.dylib                   0x00007fff6b7372a5 start + 1

Thread 1:
0   libsystem_pthread.dylib         0x00007fff6b9405c0 start_wqthread + 0

Thread 2:
0   libsystem_pthread.dylib         0x00007fff6b9405c0 start_wqthread + 0

Thread 3:
0   libsystem_pthread.dylib         0x00007fff6b9405c0 start_wqthread + 0

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x0000000114cb8d40  rcx: 0x00007ffee71a2648  rdx: 0x0000000000000000
  rdi: 0x0000000000000307  rsi: 0x0000000000000006  rbp: 0x00007ffee71a2670  rsp: 0x00007ffee71a2648
   r8: 0x00007ffee71a2510   r9: 0x00007ffee71a26e0  r10: 0x0000000000000000  r11: 0x0000000000000246
  r12: 0x0000000000000307  r13: 0x0000003000000008  r14: 0x0000000000000006  r15: 0x0000000000000016
  rip: 0x00007fff6b88644e  rfl: 0x0000000000000246  cr2: 0x00007fff688ed000

Logical CPU:     0
Error Code:      0x02000148
Trap Number:     133

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    0x7fff6aa76000 -     0x7fff6aa9efff  libxslt.1.dylib (16.5) <D603398F-0D03-3B4E-A632-41170082AA95> /usr/lib/libxslt.1.dylib
    0x7fff6aa9f000 -     0x7fff6aab1fff  libz.1.dylib (76) <FCC20F6F-3209-3174-A382-B46AA188A371> /usr/lib/libz.1.dylib
    0x7fff6b512000 -     0x7fff6b517ff7  libcache.dylib (83) <22FC61F4-538B-3A51-A821-0449BE269B4C> /usr/lib/system/libcache.dylib
    0x7fff6b518000 -     0x7fff6b523ff7  libcommonCrypto.dylib (60165) <32B7B029-1D15-3FA2-9284-A10BC012097B> /usr/lib/system/libcommonCrypto.dylib
    0x7fff6b524000 -     0x7fff6b52bfff  libcompiler_rt.dylib (101.2) <2F0E2A48-B553-3D41-A938-EADE7794DF3B> /usr/lib/system/libcompiler_rt.dylib
    0x7fff6b52c000 -     0x7fff6b535ff7  libcopyfile.dylib (166) <70326785-B1AD-3FD9-90E2-AD4A3EE63855> /usr/lib/system/libcopyfile.dylib
    0x7fff6b536000 -     0x7fff6b5cdffb  libcorecrypto.dylib (866.0.7) <82393F3B-C817-39F0-823A-E9E167525C3E> /usr/lib/system/libcorecrypto.dylib
    0x7fff6b6e4000 -     0x7fff6b725ff0  libdispatch.dylib (1173.0.1) <800FC9C4-5EDE-3A55-A1A7-4FBCB3DD5546> /usr/lib/system/libdispatch.dylib
    0x7fff6b726000 -     0x7fff6b75bff7  libdyld.dylib (732.1) <652924D0-3D03-3840-BFC8-5347ED758215> /usr/lib/system/libdyld.dylib
    0x7fff6b75c000 -     0x7fff6b75cffb  libkeymgr.dylib (30) <FFC845A1-02BE-3045-ADEA-1BA1C8EF000D> /usr/lib/system/libkeymgr.dylib
    0x7fff6b75d000 -     0x7fff6b769ff7  libkxld.dylib (6153.0.139.161.2) <669DE8AA-7482-3A87-9805-26CD62CF8D14> /usr/lib/system/libkxld.dylib
    0x7fff6b76a000 -     0x7fff6b76aff7  liblaunch.dylib (1738.0.11) <6191F08C-DB6A-3685-B6AB-292D42CE7BFE> /usr/lib/system/liblaunch.dylib
    0x7fff6b76b000 -     0x7fff6b770ff7  libmacho.dylib (949) <C611C723-9F74-3FE9-8219-6DBBED688F2B> /usr/lib/system/libmacho.dylib
    0x7fff6b771000 -     0x7fff6b773ff3  libquarantine.dylib (110.0.2) <2BE45418-CCED-3F70-A0E1-198DB93C6041> /usr/lib/system/libquarantine.dylib
    0x7fff6b774000 -     0x7fff6b775ff7  libremovefile.dylib (48) <9FD6BC06-83ED-3FB2-858F-742960BF0881> /usr/lib/system/libremovefile.dylib
    0x7fff6b776000 -     0x7fff6b78dfff  libsystem_asl.dylib (377.0.1) <A125594C-D9F3-3D17-8BBC-E949DDB49C46> /usr/lib/system/libsystem_asl.dylib
    0x7fff6b78e000 -     0x7fff6b78efff  libsystem_blocks.dylib (74) <317D795C-9F03-308F-8E72-F10B3DA5DE5B> /usr/lib/system/libsystem_blocks.dylib
    0x7fff6b78f000 -     0x7fff6b816ff7  libsystem_c.dylib (1353.0.7) <A60956D7-8C9F-3C1C-9D73-01A5B2FFA8B9> /usr/lib/system/libsystem_c.dylib
    0x7fff6b817000 -     0x7fff6b81afff  libsystem_configuration.dylib (1061.0.2) <77C4B489-1CF2-3F76-93B4-3CB85F537A17> /usr/lib/system/libsystem_configuration.dylib
    0x7fff6b81b000 -     0x7fff6b81eff7  libsystem_coreservices.dylib (113) <F5C14253-0D5F-3C8D-992C-A1FD55BF2353> /usr/lib/system/libsystem_coreservices.dylib
    0x7fff6b81f000 -     0x7fff6b826fff  libsystem_darwin.dylib (1353.0.7) <C1017BA7-0A51-3ACE-B27D-AA9AC8C12E40> /usr/lib/system/libsystem_darwin.dylib
    0x7fff6b827000 -     0x7fff6b82effb  libsystem_dnssd.dylib (1096.0.2) <9EC50C47-37CB-395B-A2CB-B6469E817A49> /usr/lib/system/libsystem_dnssd.dylib
    0x7fff6b82f000 -     0x7fff6b830ffb  libsystem_featureflags.dylib (17) <C80A3D1E-D18B-3DCD-B008-C600CF81829A> /usr/lib/system/libsystem_featureflags.dylib
    0x7fff6b831000 -     0x7fff6b87eff7  libsystem_info.dylib (538) <EBF2CBAD-A0E3-3CB4-99A4-FF2C27565CE7> /usr/lib/system/libsystem_info.dylib
    0x7fff6b87f000 -     0x7fff6b8abfff  libsystem_kernel.dylib (6153.0.139.161.2) <6488FE6C-4291-332B-942E-91A6EC65B450> /usr/lib/system/libsystem_kernel.dylib
    0x7fff6b8ac000 -     0x7fff6b8f3ff7  libsystem_m.dylib (3178) <0D584E17-26D4-37B0-8826-59A2BBB89164> /usr/lib/system/libsystem_m.dylib
    0x7fff6b8f4000 -     0x7fff6b91bfff  libsystem_malloc.dylib (283) <37B5A035-F6C3-3E0B-BB0A-3F0CAC981C1F> /usr/lib/system/libsystem_malloc.dylib
    0x7fff6b91c000 -     0x7fff6b929ff3  libsystem_networkextension.dylib (1095.0.12) <F6C47376-6E0F-3697-84D3-1361EAFCCB8D> /usr/lib/system/libsystem_networkextension.dylib
    0x7fff6b92a000 -     0x7fff6b933fff  libsystem_notify.dylib (241) <B8EA7905-0685-317F-ACD2-27346DF0BA11> /usr/lib/system/libsystem_notify.dylib
    0x7fff6b934000 -     0x7fff6b93dfe7  libsystem_platform.dylib (220) <160B2E8C-48AE-35FD-86B5-6D058B93CCF5> /usr/lib/system/libsystem_platform.dylib
    0x7fff6b93e000 -     0x7fff6b948ff7  libsystem_pthread.dylib (416.0.4) <88048055-0910-34A3-9536-C904D355CA20> /usr/lib/system/libsystem_pthread.dylib
    0x7fff6b949000 -     0x7fff6b94dfff  libsystem_sandbox.dylib (1217.0.15.161.1) <27F3D9C0-D5CB-3270-B3BC-AC8F08DACDD1> /usr/lib/system/libsystem_sandbox.dylib
    0x7fff6b94e000 -     0x7fff6b950fff  libsystem_secinit.dylib (62.0.1) <8CE58347-2DFD-36F9-A45B-ADFCCD7155ED> /usr/lib/system/libsystem_secinit.dylib
    0x7fff6b951000 -     0x7fff6b958ffb  libsystem_symptoms.dylib (1238.0.1) <689CE745-33F3-3CEB-A2C3-645D9377CAD4> /usr/lib/system/libsystem_symptoms.dylib
    0x7fff6b959000 -     0x7fff6b96fff2  libsystem_trace.dylib (1147.0.3) <3ADC8093-D5AC-343D-A100-14D9963661EC> /usr/lib/system/libsystem_trace.dylib
    0x7fff6b971000 -     0x7fff6b976ffb  libunwind.dylib (35.4) <78F6BBB2-7086-30DD-BB95-C8C41F5743B1> /usr/lib/system/libunwind.dylib
    0x7fff6b977000 -     0x7fff6b9abffe  libxpc.dylib (1738.0.11) <3B4F1832-5220-3B08-B9A3-A52F6158749D> /usr/lib/system/libxpc.dylib

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 21
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 7584
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=502.8M resident=0K(0%) swapped_out_or_unallocated=502.8M(100%)
Writable regions: Total=113.1M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=113.1M(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Activity Tracing                   256K        1 
Dispatch continuations            16.0M        1 
Kernel Alloc Once                    8K        1 
MALLOC                            74.1M       40 
MALLOC guard page                   16K        4 
STACK GUARD                       56.0M        4 
Stack                             9752K        4 
VM_ALLOCATE                       13.0M       55 
__DATA                            22.3M      283 
__DATA_CONST                       160K       35 
__FONT_DATA                          4K        1 
__LINKEDIT                       347.4M       36 
__OBJC_RO                         31.7M        1 
__OBJC_RW                         1748K        2 
__TEXT                           155.3M      285 
__UNICODE                          564K        1 
mapped file                       28.8M        2 
shared memory                       64K        7 
===========                     =======  ======= 
TOTAL                            757.0M      763 

Model: MacBookPro14,3, BootROM 198.71.1.0.0, 4 processors, Intel Core i7, 3.1 GHz, 16 GB, SMC 2.45f1
Graphics: kHW_IntelHDGraphics630Item, Intel HD Graphics 630, spdisplays_builtin
Graphics: kHW_AMDRadeonPro555Item, Radeon Pro 555, spdisplays_pcie_device, 2 GB
Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x173), Broadcom BCM43xx 1.0 (7.77.105.1 AirPortDriverBrcmNIC-1427)
Bluetooth: Version 7.0.0d105, 3 services, 25 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB 3.0 Bus
USB Device: Apple T1 Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 41.3
Thunderbolt Bus: MacBook Pro, Apple Inc., 41.3

gregneagle commented 5 years ago

I've been testing Munki with Catalina since the first beta and have not seen anything like this, and so far have had no other reports.

The crash log and your description of when it happens makes it very likely it's happening in this code: https://github.com/munki/munki/blob/master/code/client/munkilib/gurl.py

But until we can reproduce this issue, it's going to be very difficult to pinpoint a cause or a fix.

(BTW, Managed Software Center.app is not doing the downloads of items and so its version is not important. The version of /usr/local/munki/managedsoftwareupdate is important here)

gregneagle commented 5 years ago

It would be very helpful to see the contents of /Library/Managed Installs/Logs/ManagedSoftwareUpdate.log leading up to that crash.

dbxgil commented 5 years ago

Corrected version info as requested:

$ managedsoftwareupdate --version
3.6.2.3776

I misdiagnosed earlier around download behavior. It looks like the python exception takes place very quickly after clicking the "Install" button. It also happens very quickly after clicking the "remove" button for applications under "My Items".

Running debug (defaults write /Library/Preferences/ManagedInstalls LoggingLevel -int 3) shows the following output right before the Python exception pops-up.

MSC: debug  Called updateDOMforOptionalItem for PyCharmProfessional
MSC: debug  updateCheck needed
user: check_then_install_without_logout  
MSC: debug  marking requested items as processing
MSC: debug  Setting status for PyCharmProfessional to "downloading"
MSC: debug  Called updateDOMforOptionalItem for PyCharmProfessional
MSC: debug  result: msc-button-inner not-installed error: nil
MSC: debug  result: msc-button-inner not-installed error: nil
MSC: debug  Got munkistatus update notification
MSC: debug  ["message": Starting...]
MSC: debug  Got munkistatus update notification
MSC: debug  ["detail": , "message": Starting...]
MSC: debug  Got munkistatus update notification
MSC: debug  ["percent": -1, "detail": , "message": Starting...]

Also, potentially useful is the Python messages in Console. This appears to confirm that the exception happens before network activity takes place. The exception appears to be the very first activity logged from Python.

    default 13:57:33.370112-0700    Python  *** Terminating app due to uncaught exception 'OC_PythonException', reason: '<type 'exceptions.TypeError'>: unsuported type: <objective-c class __NSDictionaryM at 0x7fff8eab4238>'
*** First throw call stack:
(
    0   CoreFoundation                      0x00007fff330b5193 __exceptionPreprocess + 250
    1   libobjc.A.dylib                     0x00007fff6906bbd4 objc_exception_throw + 48
    2   CoreFoundation                      0x00007fff330cf75c -[NSException raise] + 9
    3   _objc.so                            0x0000000108ebd688 PyObjCErr_ToObjCWithGILState + 46
    4   _objc.so                            0x0000000108eb7355 PyObjCFFI_MakeClosure + 4592
    5   libffi.dylib                        0x00007fff67fda4f0 ffi_closure_unix64_inner + 490
    6   libffi.dylib                        0x00007fff67fdaaac ffi_closure_unix64 + 72
    7   CoreFoundation                      0x00007fff330f6b50 ___CFXRegistrationPost1_block_invoke + 63
    8   libdispatch.dylib                   0x00007fff6a374663 _dispatch_call_block_and_r<…>
    default 13:57:33.371620-0700    ReportCrash Parsing corpse data for process Python [pid 18000]
    default 13:57:33.699489-0700    ReportCrash Saved crash report for Python[18000] version 2.7.16 (2.7.16) to Python_2019-08-22-135733_gilw-mp.crash
    default 13:57:37.703135-0700    Python  Task <6299D8A1-69D4-4D43-A3EB-CD0E1C04CE8B>.<1> resuming, QOS(0x11) Voucher (null)
    default 13:57:37.709055-0700    Python  Faulting in NSHTTPCookieStorage singleton
    default 13:57:37.709081-0700    Python  Faulting in CFHTTPCookieStorage singleton
    default 13:57:37.709096-0700    Python  Creating default cookie storage with process/bundle identifier
com.apple.CFNetwork default 13:57:37.709619-0700    Python  Task <6299D8A1-69D4-4D43-A3EB-CD0E1C04CE8B>.<1> {strength 0, tls 4, ct 0, sub 0, sig 1, ciphers 0, bundle 0, builtin 0}
    default 13:57:37.711474-0700    Python  Connection 1: enabling TLS
    default 13:57:37.711492-0700    Python  Connection 1: starting, TC(0x0)
com.apple.network   default 13:57:37.711525-0700    Python  [C1 6E07EDC8-C6D5-42F3-8061-E03289184E18 Hostname#122b1958:443 tcp, url hash: c9ead389, tls] start
com.apple.network   default 13:57:37.711915-0700    Python  nw_connection_report_state_with_handler_on_nw_queue [C1] reporting state preparing

If I install an application using managedsoftwareupdate it does not encounter any issues.

I'll continue to poke at it, but any additional ideas/guidance more than welcome and appreciated.

gregneagle commented 5 years ago

You posted logs from the Managed Software Center application. Again: it is not involved in the download (and isn't running any Python!)

I'd still like to see logging from /usr/local/bin/managedsoftwareupdate, which logs to /Library/Managed Installs/Logs/ManagedSoftwareUpdate.log

dbxgil commented 5 years ago

The python exception happens before anything is logged to /Library/Managed\ Installs/Logs/ManagedSoftwareUpdate.log and before anything is downloaded.

Aug 22 2019 14:56:53 -0700     Performing postflight tasks...
Aug 22 2019 14:56:54 -0700 ### Ending managedsoftwareupdate run ###
Aug 22 2019 14:56:55 -0700 ### Starting managedsoftwareupdate run: manualcheck ###
Aug 22 2019 14:56:55 -0700 Starting...
Aug 22 2019 14:56:55 -0700     Performing preflight tasks...
Aug 22 2019 14:56:56 -0700     preflight stdout: Manual check: skipping
Manual check: skipping
Manual check: skipping
Manual check: skipping
'cache' had errors during execution!
'submit.preflight' had errors during execution!
Aug 22 2019 14:56:57 -0700     System.keychain updated.
Aug 22 2019 14:56:58 -0700     Completed creation of client keychain at /Library/Managed Installs/Keychains/munki.keychain
Aug 22 2019 14:56:58 -0700 ### Beginning managed software check ###
Aug 22 2019 14:56:58 -0700 Checking for available updates...
Aug 22 2019 14:56:58 -0700     No client id specified. Requesting gilw-mp.corp.dropbox.com...
Aug 22 2019 14:56:58 -0700     Getting manifest gilw-mp.corp.dropbox.com...
Aug 22 2019 14:56:59 -0700     Retrieving list of software for this machine...
Aug 22 2019 14:56:59 -0700     Bytes received: 243
Aug 22 2019 14:56:59 -0700     Request failed. Trying gilw-mp...
Aug 22 2019 14:56:59 -0700     Getting manifest gilw-mp...
Aug 22 2019 14:56:59 -0700     Using manifest: gilw-mp
Aug 22 2019 14:56:59 -0700     Preventing idle sleep
Aug 22 2019 14:57:03 -0700     **Checking for installs**
Aug 22 2019 14:57:03 -0700     Getting catalog corpepe...
Aug 22 2019 14:57:03 -0700     Getting catalog production...
Aug 22 2019 14:57:03 -0700     Getting manifest groups/cpe-only...
Aug 22 2019 14:57:03 -0700     Getting manifest groups/corpepe...
Aug 22 2019 14:57:04 -0700     Getting manifest mac_base...
Aug 22 2019 14:57:04 -0700     Getting manifest components/chef-managed...
Aug 22 2019 14:57:04 -0700     chef version 14.10.9 (or newer) is already installed.
Aug 22 2019 14:57:04 -0700     chef-config-0.9.9 requires chef. Getting info on chef...
Aug 22 2019 14:57:04 -0700     chef-config version 0.9.9 (or newer) is already installed.
Aug 22 2019 14:57:04 -0700     munki-facts version 1.6 (or newer) is already installed.
Aug 22 2019 14:57:04 -0700     Getting manifest components/munki...
Aug 22 2019 14:57:04 -0700     munkitools-5.1.0.3774 requires munkitools_core. Getting info on munkitools_core...
Aug 22 2019 14:57:04 -0700     munkitools_core-3.6.2.3776 requires munkitools_launchd. Getting info on munkitools_launchd...
Aug 22 2019 14:57:04 -0700     munkitools_launchd version 3.0.3265 (or newer) is already installed.
Aug 22 2019 14:57:04 -0700     munkitools_core version 3.6.2.3776 (or newer) is already installed.
Aug 22 2019 14:57:04 -0700     munkitools_admin version 3.6.2.3776 (or newer) is already installed.
Aug 22 2019 14:57:04 -0700     munkitools-5.1.0.3774 requires munkitools_launchd. Getting info on munkitools_launchd...
Aug 22 2019 14:57:04 -0700     munkitools version 5.1.0.3774 (or newer) is already installed.
Aug 22 2019 14:57:04 -0700     Facter version 2.4.6.1 (or newer) is already installed.
Aug 22 2019 14:57:04 -0700     Getting manifest components/fonts...
Aug 22 2019 14:57:05 -0700     fonts version 1.0 (or newer) is already installed.
Aug 22 2019 14:57:05 -0700     SharpGrotesk version 1.0 (or newer) is already installed.
Aug 22 2019 14:57:05 -0700     Getting manifest components/os-upgrades...
Aug 22 2019 14:57:05 -0700     Getting manifest components/cert_enrollment...
Aug 22 2019 14:57:05 -0700     cert_enroll-0.0.3 requires lazypki. Getting info on lazypki...
Aug 22 2019 14:57:05 -0700     lazypki version 0.0.9 (or newer) is already installed.
Aug 22 2019 14:57:05 -0700     Running installcheck_script for cert_enroll
Aug 22 2019 14:57:06 -0700     keychain: "/Library/Keychains/System.keychain"
Aug 22 2019 14:57:06 -0700     version: 256
Aug 22 2019 14:57:06 -0700     class: 0x80001000
Aug 22 2019 14:57:06 -0700     attributes:
Aug 22 2019 14:57:06 -0700         "alis"<blob>="gilw-mp.corp.dropbox.com (qujgrkvgqjutrjc)"
Aug 22 2019 14:57:06 -0700         "cenc"<uint32>=0x00000003
Aug 22 2019 14:57:06 -0700         "ctyp"<uint32>=0x00000001
Aug 22 2019 14:57:06 -0700         "hpky"<blob>=0xF7C48D4C81EF5ACE8602F1E657D9FFC151D1A7AB  "\367\304\215L\201\357Z\316\206\002\361\346W\331\377\301Q\321\247\253"
Aug 22 2019 14:57:06 -0700         "issu"<blob>=0x3055310B30090603550406130255533113301106035504080C0A43616C69666F726E69613110300E060355040A0C0744726F70626F78311F301D06035504030C1644726F70626F782049737375696E6720434120313A32  "0U1\0130\011\006\003U\004\006\023\002US1\0230\021\006\003U\004\010\014\012California1\0200\016\006\003U\004\012\014\007Dropbox1\0370\035\006\003U\004\003\014\026Dropbox Issuing CA 1:2"
Aug 22 2019 14:57:06 -0700         "labl"<blob>="gilw-mp.corp.dropbox.com (qujgrkvgqjutrjc)"
Aug 22 2019 14:57:06 -0700         "skid"<blob>=0xF7C48D4C81EF5ACE8602F1E657D9FFC151D1A7AB  "\367\304\215L\201\357Z\316\206\002\361\346W\331\377\301Q\321\247\253"
Aug 22 2019 14:57:06 -0700         "snbr"<blob>="# "
Aug 22 2019 14:57:06 -0700         "subj"<blob>=0x308181310B30090603550406130255533113301106035504080C0A43616C69666F726E69613116301406035504070C0D53616E204672616E636973636F3110300E060355040A0C0744726F70626F783133303106035504030C2A67696C772D6D702E636F72702E64726F70626F782E636F6D202871756A67726B7667716A7574726A6329  "0\201\2011\0130\011\006\003U\004\006\023\002US1\0230\021\006\003U\004\010\014\012California1\0260\024\006\003U\004\007\014\015San Francisco1\0200\016\006\003U\004\012\014\007Dropbox1301\006\003U\004\003\014*gilw-mp.corp.dropbox.com (qujgrkvgqjutrjc)"
Aug 22 2019 14:57:06 -0700     cert_enroll version 0.0.3 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700     Getting manifest components/deploy_intelligenthub...
Aug 22 2019 14:57:06 -0700     VMwareWorkspaceONEIntelligentHub version 19.07 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700     Getting manifest components/printers...
Aug 22 2019 14:57:06 -0700     Getting manifest components/security...
Aug 22 2019 14:57:06 -0700     com.dropbox.corp.profiles.com.chrome.mobileconfig version 1.16 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700     Disable Office Macros version 1.5 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700     1Password version 7.3.2 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700     AnyConnect version 4.6.02074 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700     Slack version 4.0.1 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700     com.dropbox.corp.preferences.com.tinyspeck.slackmacgap.mobileconfig version 2.0 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700     com.dropbox.corp.preferences.microsoft.office version 20131205 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700     Zoom version 4.4.53932.0709 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700     bootstrap-certs version 1.0 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700     com.dropbox.corp.git version v2.19.1.dropbox.1 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700     com.dropbox.corp.overridebin version 1.1.0 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700     com.dropbox.corp.preferences.com.apple.filevault.mobileconfig version 1.0 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700     com.dropbox.corp.watchman version v4.9.0.dropbox.0 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700     com.dropbox.corp.whoseisit version 1.4.0-018e138808 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700     Dropbox version 73.1.82 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700     GoogleChrome version 76.0.3809.100 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700     munki-conditional-chef version 0.1.0 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700     munki-conditions-vagrant version 1.0 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700     Running installcheck_script for python3.7
Aug 22 2019 14:57:06 -0700     python3.7 version 3.7.4 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700     remctl version 3.10 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700     sal_scripts-2.1.3 requires SalSettings.mobileconfig. Getting info on SalSettings.mobileconfig...
Aug 22 2019 14:57:06 -0700     SalSettings.mobileconfig-1.3 requires cert_enroll. Getting info on cert_enroll...
Aug 22 2019 14:57:06 -0700     SalSettings.mobileconfig version 1.3 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700     sal_scripts version 2.1.3 (or newer) is already installed.
Aug 22 2019 14:57:06 -0700     Running installcheck_script for UglyUpdater
Aug 22 2019 14:57:07 -0700     UglyUpdater version 1.0 (or newer) is already installed.
Aug 22 2019 14:57:07 -0700     umad version 1.2 (or newer) is already installed.
Aug 22 2019 14:57:07 -0700     **Checking for removals**
Aug 22 2019 14:57:07 -0700     Running installcheck_script for doc.corp.dropbox.com
Aug 22 2019 14:57:07 -0700     doc.corp.dropbox.com doesn't appear to be installed.
Aug 22 2019 14:57:07 -0700     Running installcheck_script for ginger.corp.dropbox.com
Aug 22 2019 14:57:07 -0700     ginger.corp.dropbox.com doesn't appear to be installed.
Aug 22 2019 14:57:07 -0700     Running installcheck_script for grumpy.corp.dropbox.com
Aug 22 2019 14:57:07 -0700     grumpy.corp.dropbox.com doesn't appear to be installed.
Aug 22 2019 14:57:07 -0700     Running installcheck_script for spice.corp.dropbox.com
Aug 22 2019 14:57:07 -0700     spice.corp.dropbox.com doesn't appear to be installed.
Aug 22 2019 14:57:07 -0700     Running installcheck_script for sporty.corp.dropbox.com
Aug 22 2019 14:57:07 -0700     sporty.corp.dropbox.com doesn't appear to be installed.
Aug 22 2019 14:57:07 -0700     AcrobatXIPro doesn't appear to be installed.
Aug 22 2019 14:57:07 -0700     **Checking for implicit removals**
Aug 22 2019 14:57:07 -0700     com.dropbox.corp.preferences.mizange.Divvy.mobileconfig doesn't appear to be installed.
Aug 22 2019 14:57:07 -0700     **Checking for managed updates**
Aug 22 2019 14:57:07 -0700     VLC media player version 3.0.7.1 (or newer) is already installed.
Aug 22 2019 14:57:07 -0700     Running installcheck_script for arturito.corp.dropbox.com
Aug 22 2019 14:57:07 -0700     Running installcheck_script for baby.corp.dropbox.com
Aug 22 2019 14:57:07 -0700     Running installcheck_script for bashful.corp.dropbox.com
Aug 22 2019 14:57:07 -0700     Running installcheck_script for bgp.corp.dropbox.com
Aug 22 2019 14:57:07 -0700     Running installcheck_script for blofeld.corp.dropbox.com
Aug 22 2019 14:57:07 -0700     Running installcheck_script for bottompot.corp.dropbox.com
Aug 22 2019 14:57:07 -0700     Running installcheck_script for brisket.corp.dropbox.com
Aug 22 2019 14:57:07 -0700     Running installcheck_script for dopey.corp.dropbox.com
Aug 22 2019 14:57:07 -0700     Running installcheck_script for elaine.corp.dropbox.com
Aug 22 2019 14:57:07 -0700     Running installcheck_script for fingerprint.corp.dropbox.com
Aug 22 2019 14:57:08 -0700     Running installcheck_script for foodtruck.corp.dropbox.com
Aug 22 2019 14:57:08 -0700     Running installcheck_script for freshprintsofbelair.corp.dropbox.com
Aug 22 2019 14:57:08 -0700     Running installcheck_script for george.corp.dropbox.com
Aug 22 2019 14:57:08 -0700     Running installcheck_script for goldfinger.corp.dropbox.com
Aug 22 2019 14:57:08 -0700     Running installcheck_script for grimhilde.corp.dropbox.com
Aug 22 2019 14:57:08 -0700     Running installcheck_script for gringotts.corp.dropbox.com
Aug 22 2019 14:57:08 -0700     Running installcheck_script for gsco.corp.dropbox.com
Aug 22 2019 14:57:08 -0700     Running installcheck_script for happy.corp.dropbox.com
Aug 22 2019 14:57:08 -0700     Running installcheck_script for jaws.corp.dropbox.com
Aug 22 2019 14:57:08 -0700     Running installcheck_script for johancruyff.corp.dropbox.com
Aug 22 2019 14:57:08 -0700     Running installcheck_script for kramer.corp.dropbox.com
Aug 22 2019 14:57:08 -0700     Running installcheck_script for ladybird.corp.dropbox.com
Aug 22 2019 14:57:08 -0700     Running installcheck_script for legal.corp.dropbox.com
Aug 22 2019 14:57:08 -0700     Running installcheck_script for loki.corp.dropbox.com
Aug 22 2019 14:57:08 -0700     Running installcheck_script for magneto.corp.dropbox.com
Aug 22 2019 14:57:08 -0700     Running installcheck_script for mailroom.corp.dropbox.com
Aug 22 2019 14:57:08 -0700     Running installcheck_script for middlepot.corp.dropbox.com
Aug 22 2019 14:57:09 -0700     Running installcheck_script for migas-printer.corp.dropbox.com
Aug 22 2019 14:57:09 -0700     Running installcheck_script for morty2.corp.dropbox.com
Aug 22 2019 14:57:09 -0700     Running installcheck_script for penman.corp.dropbox.com
Aug 22 2019 14:57:09 -0700     Running installcheck_script for posh.corp.dropbox.com
Aug 22 2019 14:57:09 -0700     Running installcheck_script for printscharming.corp.dropbox.com
Aug 22 2019 14:57:09 -0700     Running installcheck_script for priscilla.corp.dropbox.com
Aug 22 2019 14:57:09 -0700     Running installcheck_script for raoulsilva.corp.dropbox.com
Aug 22 2019 14:57:09 -0700     Running installcheck_script for rick.corp.dropbox.com
Aug 22 2019 14:57:09 -0700     Running installcheck_script for scary.corp.dropbox.com
Aug 22 2019 14:57:09 -0700     Running installcheck_script for schnitzel.corp.dropbox.com
Aug 22 2019 14:57:09 -0700     Running installcheck_script for sherlock.corp.dropbox.com
Aug 22 2019 14:57:09 -0700     Running installcheck_script for sjc12printer.corp.dropbox.com
Aug 22 2019 14:57:09 -0700     Running installcheck_script for sleepy.corp.dropbox.com
Aug 22 2019 14:57:09 -0700     Running installcheck_script for sneezy.corp.dropbox.com
Aug 22 2019 14:57:09 -0700     Running installcheck_script for snowwhite.corp.dropbox.com
Aug 22 2019 14:57:09 -0700     Running installcheck_script for tamarama.corp.dropbox.com
Aug 22 2019 14:57:09 -0700     Running installcheck_script for thing1.corp.dropbox.com
Aug 22 2019 14:57:10 -0700     Running installcheck_script for thing2.corp.dropbox.com
Aug 22 2019 14:57:10 -0700     Running installcheck_script for thisonemightwork.corp.dropbox.com
Aug 22 2019 14:57:10 -0700     Running installcheck_script for toppot.corp.dropbox.com
Aug 22 2019 14:57:10 -0700     Running installcheck_script for tuckshop.corp.dropbox.com
Aug 22 2019 14:57:10 -0700     Running installcheck_script for yakitori.corp.dropbox.com
Aug 22 2019 14:57:10 -0700 WARNING: Could not process item VMwareFusion11 for optional install. No pkginfo found in catalogs: corpepe, production
Aug 22 2019 14:57:10 -0700     **Processing self-serve choices**
Aug 22 2019 14:57:10 -0700     Need to install PyCharmProfessional
Aug 22 2019 14:57:10 -0700     Downloading pycharm-professional-2019.1.2.dmg from apps/JetBrains/PyCharmProfessional/pycharm-professional-2019.1.2.dmg
Aug 22 2019 14:57:10 -0700     Downloading pycharm-professional-2019.1.2.dmg from apps/JetBrains/PyCharmProfessional/pycharm-professional-2019.1.2.dmg
Aug 22 2019 14:57:10 -0700     Downloading pycharm-professional-2019.1.2.dmg...
Aug 22 2019 14:57:15 -0700     Verifying package integrity...
Aug 22 2019 14:57:15 -0700     pycharm-professional-2019.1.2.dmg downloaded at 84470 KB/s
Aug 22 2019 14:57:15 -0700     YubiKey Personalization Tool version 3.1.20 (or newer) is already installed.
Aug 22 2019 14:57:15 -0700     MSOffice2016-16.10.0 requires com.dropbox.corp.preferences.microsoft.office. Getting info on com.dropbox.corp.preferences.microsoft.office...
Aug 22 2019 14:57:15 -0700     MSOffice2016-16.10.0 requires Microsoft_Office_2016_VL_Serializer. Getting info on Microsoft_Office_2016_VL_Serializer...
Aug 22 2019 14:57:15 -0700     Microsoft_Office_2016_VL_Serializer version 2.0 (or newer) is already installed.
Aug 22 2019 14:57:15 -0700     MSOffice2016 version 16.10.0 (or newer) is already installed.
Aug 22 2019 14:57:15 -0700     toppot.corp.dropbox.com-20150518 requires HewlettPackardPrinterDrivers. Getting info on HewlettPackardPrinterDrivers...
Aug 22 2019 14:57:15 -0700     HewlettPackardPrinterDrivers version 5.1 (or newer) is already installed.
Aug 22 2019 14:57:15 -0700     Running installcheck_script for toppot.corp.dropbox.com
Aug 22 2019 14:57:15 -0700     toppot.corp.dropbox.com version 20150518 (or newer) is already installed.
Aug 22 2019 14:57:15 -0700     bottompot.corp.dropbox.com-20160815 requires HewlettPackardPrinterDrivers. Getting info on HewlettPackardPrinterDrivers...
Aug 22 2019 14:57:15 -0700     Running installcheck_script for bottompot.corp.dropbox.com
Aug 22 2019 14:57:15 -0700     bottompot.corp.dropbox.com version 20160815 (or newer) is already installed.
Aug 22 2019 14:57:15 -0700     YubiKey PIV Manager version 1.4.2 (or newer) is already installed.
Aug 22 2019 14:57:15 -0700     YubiKey NEO Manager version 1.3.0 (or newer) is already installed.
Aug 22 2019 14:57:15 -0700     OmniGraffle6 version 6.6.2 (or newer) is already installed.
Aug 22 2019 14:57:15 -0700     OmniGraffle6License774163 version 20140409 (or newer) is already installed.
Aug 22 2019 14:57:15 -0700     Xcode 10 version 10.0 (or newer) is already installed.
Aug 22 2019 14:57:15 -0700     Getting list of available icons
Aug 22 2019 14:57:16 -0700     Getting client resources...
Aug 22 2019 14:57:16 -0700     Bytes received: 237
Aug 22 2019 14:57:17 -0700 ###    End managed software check    ###
Aug 22 2019 14:57:17 -0700     Allowing idle sleep
Aug 22 2019 14:57:17 -0700     
Aug 22 2019 14:57:17 -0700     The following items will be installed or upgraded:
Aug 22 2019 14:57:17 -0700         + PyCharmProfessional-2019.1.2
Aug 22 2019 14:57:17 -0700             PyCharm is designed by programmers, for programmers, to provide all the tools you need for productive Python development.
Aug 22 2019 14:57:17 -0700 Finishing...
Aug 22 2019 14:57:17 -0700 Saving application inventory...
Aug 22 2019 14:57:34 -0700     Performing postflight tasks...
Aug 22 2019 14:57:35 -0700 ### Ending managedsoftwareupdate run ###
Aug 22 2019 14:57:35 -0700 ### Starting managedsoftwareupdate run: installwithnologout ###
Aug 22 2019 14:57:35 -0700 Starting...
Aug 22 2019 14:57:35 -0700     Performing preflight tasks...
Aug 22 2019 14:57:37 -0700     preflight stdout: Storing network information in /usr/local/munki/preflight.d/cache/networkinfo.txt
'cache' had errors during execution!
'submit.preflight' had errors during execution!
Aug 22 2019 14:57:37 -0700     Preventing idle sleep
Aug 22 2019 14:57:37 -0700 ### Beginning managed installer session ###
Aug 22 2019 14:57:37 -0700 Processing installs
Aug 22 2019 14:57:37 -0700 Installing PyCharm Professional (1 of 1)
Aug 22 2019 14:57:37 -0700     Mounting disk image pycharm-professional-2019.1.2.dmg
Aug 22 2019 14:57:41 -0700     Copying PyCharm.app to /Applications/PyCharm.app
Aug 22 2019 14:57:46 -0700     Setting owner and group for '/tmp/munki-_UFHQL/tmp_iBujz/PyCharm.app' to 'root:admin'
Aug 22 2019 14:57:46 -0700     Setting mode for '/tmp/munki-_UFHQL/tmp_iBujz/PyCharm.app' to 'o-w,go+rX'
Aug 22 2019 14:57:46 -0700     The software was successfully installed.
Aug 22 2019 14:57:47 -0700 ###    End managed installer session    ###
Aug 22 2019 14:57:47 -0700     Allowing idle sleep
Aug 22 2019 14:57:47 -0700 Finishing...
Aug 22 2019 14:57:47 -0700 Saving application inventory...
Aug 22 2019 14:58:05 -0700     Performing postflight tasks...
Aug 22 2019 14:58:05 -0700 ### Ending managedsoftwareupdate run ###

gregneagle commented 5 years ago

Your exception was at 13:57:33-ish: 13:57:33.370112-0700 Python *** Terminating app due to uncaught exception

and the ManagedSoftwareUpdate.log snippet is from an hour later: Aug 22 2019 14:56:53 -0700 Performing postflight tasks...

Perhaps the log has rolled over. Older logs are at /Library/Managed Installs/Logs/ManagedSoftwareUpdate.log.X where X is 0...4

dbxgil commented 5 years ago

Apologies, I've been skipping back and forth between different priorities so began cutting-and-pasting logs from different munki runs that reproduced the problem rather than providing logs associated with that specific run. Here are the logs from the ~13:57:33 period.

Aug 22 2019 13:25:09 -0700 ### Ending managedsoftwareupdate run ###
Aug 22 2019 13:57:33 -0700 ### Starting managedsoftwareupdate run: manualcheck ###
Aug 22 2019 13:57:33 -0700 Starting...
Aug 22 2019 13:57:33 -0700     Performing preflight tasks...
Aug 22 2019 13:57:35 -0700     preflight stdout: Manual check: skipping
Manual check: skipping
Manual check: skipping
Manual check: skipping
'cache' had errors during execution!
'submit.preflight' had errors during execution!
Aug 22 2019 13:57:36 -0700     System.keychain updated.
Aug 22 2019 13:57:37 -0700     Completed creation of client keychain at /Library/Managed Installs/Keychains/munki.keychain
Aug 22 2019 13:57:37 -0700 ### Beginning managed software check ###

dbxgil commented 5 years ago

I'm thinking at this point that this is potentially related to our preflights scripts.

dbxgil commented 5 years ago

I'm going to close this issue. I'll re-open it if it is relevant to Munki itself.

gregneagle commented 5 years ago

This looks to me like an issue with one of your Munki preflight scripts. managedsoftwareupdate itself is not crashing -- we can see that clearly from the log. The crash happens at about the same time as Aug 22 2019 13:57:33 -0700 Performing preflight tasks...

gregneagle commented 5 years ago

and now I see you've come to the same conclusion.

erikng commented 5 years ago

Hey Dropbox uses chef now? Awesome!

Thanks, Erik Gomez

From: Greg Neagle notifications@github.com Sent: Thursday, August 22, 2019 5:24:19 PM To: munki/munki munki@noreply.github.com Cc: Subscribed subscribed@noreply.github.com Subject: Re: [munki/munki] 10.15b6 python crash during software download/installation with MSC (#952)

and now I see you've come to the same conclusion.

— You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHubhttps://github.com/munki/munki/issues/952?email_source=notifications&email_token=ABLL6GHU3EUDG3C3OJ7LESDQF4GZHA5CNFSM4IOPMWYKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOD46SJGY#issuecomment-524100763, or mute the threadhttps://github.com/notifications/unsubscribe-auth/ABLL6GDBA53JMQ7A7XFJWQTQF4GZHANCNFSM4IOPMWYA.

dbxgil commented 5 years ago

We did, in fact, migrate to Chef earlier this year. It was long overdue.

FWIW -- The issue here was not the preflight scripts. The solution was to reinstall Munki. I suspect that through past testing we managed to corrupt our Munki installation on a small subset of systems. More investigative work for me tomorrow!

gregneagle commented 5 years ago

I'm still skeptical. managedsoftwareupdate itself was not crashing, as evidenced by the log. Do any of your preflight scripts import code from munkilib?

dbxgil commented 5 years ago

We do have scripts importing munkilib for sal-preflight.

peterkelm commented 4 years ago

Late to the party but at least it sounds like I am not the only one struck by this issue:

This very thing surfaced on our end a few days ago with munki 4.1.4 on macOS Catalina 10.15.4, all with latest patches. We never saw that behavior (i.e. that notification that python crashed when selecting something for install) with macOS Mojave (and the same repo content) on any of our machines... probably because we didn't mess around with Catalina before that one machine required it...

Managed Software Center.app on the Catalina Mac (MBP 13" / 2020) is at version 5.1.1.3946 (3946) and Munki is also 4.1.4. Munki was installed via bootstrappr.

As reported previously by @dbxgil, the crash doesn't seem to have an impact on the package install process - or at least we haven't seen it yet. Aso, we checked the Munki logs briefly and didn't find mentioning of a crash... the crash dialogue shows up immediately after pressing the "install" button in Managed Software Center.app.

Unlike @dbxgil we don't use Sal and I couldn't find any python stuff in the preflight scripts that we deploy (mostly via autopkg).

We haven't done a Munki reinstall yet, but I would also be skeptical that this could help. Will try to replicate the issue on another Catalina Mac when I am back in the office next week...

Lastly, I am wondering why the crash report shows "Python 2.7.16" - shouldn't that be Python 3 (the version packaged for Munki)?

Process:               Python [1709]
Path:                  /System/Library/Frameworks/Python.framework/Versions/2.7/Resources/Python.app/Contents/MacOS/Python
Identifier:            Python
Version:               2.7.16 (2.7.16)
Build Info:            python-125100001000000~166
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Python [1709]
User ID:               502

Date/Time:             2020-05-22 16:17:27.990 +0200
OS Version:            Mac OS X 10.15.4 (19E2269)
Report Version:        12
Bridge OS Version:     4.4 (17P4538)
Anonymous UUID:        E5C84397-CA66-4795-A672-7A8702229A4A

Time Awake Since Boot: 3000 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Application Specific Information:
*** Terminating app due to uncaught exception 'OC_PythonException', reason: '<type 'exceptions.TypeError'>: unsuported type: <objective-c class __NSDictionaryM at 0x7fff8edcdc28>'
abort() called
terminating with uncaught exception of type NSException

Application Specific Backtrace 1:
0   CoreFoundation                      0x00007fff383a6d07 __exceptionPreprocess + 250
1   libobjc.A.dylib                     0x00007fff70f315bf objc_exception_throw + 48
2   CoreFoundation                      0x00007fff383cf50c -[NSException raise] + 9
3   _objc.so                            0x00000001031b5680 PyObjCErr_ToObjCWithGILState + 46
4   _objc.so                            0x00000001031af358 PyObjCFFI_MakeClosure + 4599
5   libffi.dylib                        0x00007fff6fe7d4dd ffi_closure_unix64_inner + 487
6   libffi.dylib                        0x00007fff6fe7da9c ffi_closure_unix64 + 72
7   CoreFoundation                      0x00007fff38320963 ___CFXRegistrationPost1_block_invoke + 63
8   libdispatch.dylib                   0x00007fff7207e6c4 _dispatch_call_block_and_release + 12
9   libdispatch.dylib                   0x00007fff7207f658 _dispatch_client_callout + 8
10  libdispatch.dylib                   0x00007fff7208acab _dispatch_main_queue_callback_4CF + 936
11  CoreFoundation                      0x00007fff3836a041 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
12  CoreFoundation                      0x00007fff38329e47 __CFRunLoopRun + 2028
13  CoreFoundation                      0x00007fff38328ffe CFRunLoopRunSpecific + 462
14  Foundation                          0x00007fff3a9bd2a8 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212
15  Foundation                          0x00007fff3aa6adff -[NSRunLoop(NSRunLoop) runUntilDate:] + 103
16  libffi.dylib                        0x00007fff6fe7d905 ffi_call_unix64 + 85
17  ???                                 0x00007f98dee049d0 0x0 + 140294550997456

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib          0x00007fff7222033a __pthread_kill + 10
1   libsystem_pthread.dylib         0x00007fff722dce60 pthread_kill + 430
2   libsystem_c.dylib               0x00007fff721a7808 abort + 120
3   libc++abi.dylib                 0x00007fff6f407458 abort_message + 231
4   libc++abi.dylib                 0x00007fff6f3f88bf demangling_terminate_handler() + 262
5   libobjc.A.dylib                 0x00007fff70f335a9 _objc_terminate() + 96
6   libc++abi.dylib                 0x00007fff6f406887 std::__terminate(void (*)()) + 8
7   libc++abi.dylib                 0x00007fff6f406829 std::terminate() + 41
8   libdispatch.dylib               0x00007fff7207f66c _dispatch_client_callout + 28
9   libdispatch.dylib               0x00007fff7208acab _dispatch_main_queue_callback_4CF + 936
10  com.apple.CoreFoundation        0x00007fff3836a041 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
11  com.apple.CoreFoundation        0x00007fff38329e47 __CFRunLoopRun + 2028
12  com.apple.CoreFoundation        0x00007fff38328ffe CFRunLoopRunSpecific + 462
13  com.apple.Foundation            0x00007fff3a9bd2a8 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212
14  com.apple.Foundation            0x00007fff3aa6adff -[NSRunLoop(NSRunLoop) runUntilDate:] + 103
15  libffi.dylib                    0x00007fff6fe7d905 ffi_call_unix64 + 85
16  libffi.dylib                    0x00007fff6fe7d244 ffi_call_int + 694
17  _objc.so                        0x00000001031b32dc PyObjCFFI_Caller + 2387
18  _objc.so                        0x00000001031a314c 0x103184000 + 127308
19  org.python.python               0x00007fff43497143 PyObject_Call + 97
20  org.python.python               0x00007fff43512bad PyEval_EvalFrameEx + 18870
21  org.python.python               0x00007fff4351768f 0x7fff4348d000 + 566927
22  org.python.python               0x00007fff43512b00 PyEval_EvalFrameEx + 18697
23  org.python.python               0x00007fff4350dbec PyEval_EvalCodeEx + 531
24  org.python.python               0x00007fff4350d9d3 PyEval_EvalCode + 32
25  org.python.python               0x00007fff4352f9b6 0x7fff4348d000 + 666038
26  org.python.python               0x00007fff4352fa5d PyRun_FileExFlags + 130
27  org.python.python               0x00007fff4352f5e4 PyRun_SimpleFileExFlags + 718
28  org.python.python               0x00007fff4354131b Py_Main + 3219
29  libdyld.dylib                   0x00007fff720d8cc9 start + 1

Thread 1:
0   libsystem_pthread.dylib         0x00007fff722d8b68 start_wqthread + 0

Thread 2:
0   libsystem_pthread.dylib         0x00007fff722d8b68 start_wqthread + 0

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x0000000112a5fdc0  rcx: 0x00007ffeecde9698  rdx: 0x0000000000000000
  rdi: 0x0000000000000307  rsi: 0x0000000000000006  rbp: 0x00007ffeecde96c0  rsp: 0x00007ffeecde9698
   r8: 0x00007ffeecde9560   r9: 0x00007ffeecde9730  r10: 0x0000000112a5fdc0  r11: 0x0000000000000246
  r12: 0x0000000000000307  r13: 0x0000003000000008  r14: 0x0000000000000006  r15: 0x0000000000000016
  rip: 0x00007fff7222033a  rfl: 0x0000000000000246  cr2: 0x00007fff976f5cc8

Logical CPU:     0
Error Code:      0x02000148
Trap Number:     133

Binary Images:
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    0x7fff722b6000 -     0x7fff722c3ffb  libsystem_networkextension.dylib (1095.100.29) <7FC44136-2970-3FC2-B9F9-31EB001C7C6E> /usr/lib/system/libsystem_networkextension.dylib
    0x7fff722c4000 -     0x7fff722cdff7  libsystem_notify.dylib (241.100.2) <3F8B9A16-8120-30DC-BDA8-3540813FDA32> /usr/lib/system/libsystem_notify.dylib
    0x7fff722ce000 -     0x7fff722d6fef  libsystem_platform.dylib (220.100.1) <498431F5-C536-3B30-8009-20503D50CB7D> /usr/lib/system/libsystem_platform.dylib
    0x7fff722d7000 -     0x7fff722e1fff  libsystem_pthread.dylib (416.100.3) <FB288F3D-4C8C-3F35-ABD3-ABA5844529F1> /usr/lib/system/libsystem_pthread.dylib
    0x7fff722e2000 -     0x7fff722e6ff3  libsystem_sandbox.dylib (1217.101.2) <D679AB08-BE59-3C48-A3FA-5F2C27A09E42> /usr/lib/system/libsystem_sandbox.dylib
    0x7fff722e7000 -     0x7fff722e9fff  libsystem_secinit.dylib (62.100.2) <9D6977D5-4664-38EF-9696-CDAE10B9FDC9> /usr/lib/system/libsystem_secinit.dylib
    0x7fff722ea000 -     0x7fff722f1ffb  libsystem_symptoms.dylib (1238.100.26) <B87451EC-4BE3-3E5A-A68C-C03E5CB186BF> /usr/lib/system/libsystem_symptoms.dylib
    0x7fff722f2000 -     0x7fff72308ff2  libsystem_trace.dylib (1147.100.8) <644DF56C-7569-3436-829D-4EB3D089E5FA> /usr/lib/system/libsystem_trace.dylib
    0x7fff7230a000 -     0x7fff7230fff7  libunwind.dylib (35.4) <249F7194-9A09-34B7-9DC3-9306AEC70C33> /usr/lib/system/libunwind.dylib
    0x7fff72310000 -     0x7fff72345ffe  libxpc.dylib (1738.100.39) <B8124CE7-B3B2-3C15-9A8E-AA0D3620C41E> /usr/lib/system/libxpc.dylib

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 3
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 3844
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=547.4M resident=0K(0%) swapped_out_or_unallocated=547.4M(100%)
Writable regions: Total=112.6M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=112.6M(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Activity Tracing                   256K        1 
Dispatch continuations            16.0M        1 
Kernel Alloc Once                    8K        1 
MALLOC                            74.1M       42 
MALLOC guard page                   16K        4 
STACK GUARD                       56.0M        3 
Stack                             9232K        3 
VM_ALLOCATE                       13.0M       55 
__DATA                            22.5M      286 
__DATA_CONST                       160K       35 
__FONT_DATA                          4K        1 
__LINKEDIT                       389.7M       36 
__OBJC_RO                         32.2M        1 
__OBJC_RW                         1892K        2 
__TEXT                           157.7M      285 
__UNICODE                          564K        1 
mapped file                       27.2M        2 
shared memory                       48K        6 
===========                     =======  ======= 
TOTAL                            800.4M      765

gregneagle commented 4 years ago

So we know it's not Managed Software Center that's crashing, as that no longer uses Python -- it's been written in Swift since version 3.6.

And it's unlikely it's one of the Munki command line/background tools in /usr/local/munki unless you've skipped the install of Munki's included Python and have pointed /usr/local/munki/python to Apple's Python in /System/Library/Frameworks.

This then leaves something you've added or changed from Munki's defaults. You've ruled out a preflight script. Do you have app_usage_monitor and appusaged in /usr/local/munki? If so, what is their first ("shebang") line? (I'm wondering if you have a pre-4.x version installed).

peterkelm commented 4 years ago

Very helpful hints - thanks a million! It was indeed an outdated version of munkitools_app_usage that caused the issue - interestingly for some reason munki claimed that munki.app_usage is already up to date… when it wasn't (as can be seen by the shebang pointing to /usr/bin/python). I fixed it by forcing a reinstall of that pkg:

sudo pkgutil --forget com.googlecode.munki.app_usage

Problem solved…

munki / munki

10.15b6 python crash during software download/installation with MSC #952