email helper

[ghost]

I'd like to include an email helper so that we can configure email alerts for some modules.

For example I have in mind these alerts:

• Alert for each new computer. Include serial, mac, IP ...
• When a stolen/lost computer/display is seen
• When a computer reports SMART failures
• Broken client

[adambarnett52]

+1 Sounds like a great idea, i will happily test things out for you if you want?

On Mon, May 12, 2014 at 8:57 AM, Noel B. A. notifications@github.comwrote:

I'd like to include an email helper so that we can configure email alerts for some modules.

For example I have in mind these alerts:

• Alert for each new computer. Include serial, mac, IP ...
• When a stolen/lost computer/display is seen
• When a computer reports SMART failures
• Broken client

— Reply to this email directly or view it on GitHubhttps://github.com/munkireport/munkireport-php/issues/102 .

Adam Barnett

[bochoven]

I would advise to use https://github.com/PHPMailer/PHPMailer

[diwanicki]

any progress on this? Would be nice to get alerts for errors and warnings

[childrss]

+100 -- we're a big University and I would like to set a notification e-mail on a per Business Unit level for all machines registering into that business unit.

Adding an e-mail field for the business unit would allow for the potential of adding alerting/reporting for that unit to go into just a regular e-mail box, OR better yet, a helpdesk ticketing system for follow up!

We have a campus unit that handles all of our Apple sales and repair work, and many times our Faculty skip their local IT techs and go right to the retail sales/repair store. Adding a Business Unit section that held the local unit's helpdesk e-mail field (and a phone number contact field) as well as perhaps a "person contact phone number / e-mail field" would be extremely helpful to campus-level repair shops.

Other Useful Examples:

1. alerting on either TimeMachine/Crashplan backups at X number of days without a backup triggers an e-mail to the appropriate business unit's helpdesk ticketing system, and they followup with the customer.
2. and in the future an alert from your AntiVirus/Malware scanner going directly to your helpdesk ticketing system for followup with the person you support...

As a front-line IT guy I'm trying to wrangle all the University units into an idea of cohesive mac support for the people we support "from cradle to grave" (from when they open the box with Apple's DEP-> MDM-> EPM, to getting it repaired as needed, and then decomissioning) to give the people we support superior experience and that means we've got to communicate better, and MR is gonna play a BIG part in that: the other reporting systems I've seen are no where near as easy to setup, use and have such immediate return on investment in setting up (we discovered a hard drive in a SMART failing status the first time we pushed out munkireports, and it converted our support immediately from REactive to PROactive)

[tuxudo]

This should be addressed with PR #935

[macvfx]

yes, please 💯 email and / or notifications