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Muse Hub won't open in Linux Mint #13909

Closed rgreen5 closed 1 year ago

rgreen5 commented 1 year ago

Describe the bug

After installing Muse Hub from the Deb file, nothing happens after clicking on the menu item "Muse Hub".

Platform information

Linux Mint 20.1 (Cinnamon).

See also, #13880.

llui85 commented 1 year ago

I experienced this briefly when installing on Debian as well; my theory is the background service isn't starting immediately. Do you get any output if you run /usr/bin/muse-hub in a terminal? Maybe try sudo /usr/bin/muse-hub-helper as well if that doesn't result in anything.

MarcSabatella commented 1 year ago

I also found it necessary to start the service manually on my Debian systems - "sudo muse-hub-service" ("service", not "helper").

rgreen5 commented 1 year ago

Tried Marc's suggestion, "sudo muse-hub-service", in the terminal.

Got the following output:

2022-10-23 15:05:43.6004|DEBUG|Microsoft.Extensions.Hosting.Internal.Host|Hosting starting 2022-10-23 15:05:43.7368|INFO|Muse.Service.Interop.ServiceCore|Setting SSL_CERT_DIR to /usr/lib/ssl/certs 2022-10-23 15:05:43.7769|INFO|Muse.Service.Interop.ServiceCore|Setting SSL_CERT_FILE to /usr/lib/ssl/certs/ca-certificates.crt 2022-10-23 15:05:43.7769|INFO|Muse.Service.Interop.ServiceCore|Calling init 2022-10-23 15:05:43.7803|ERROR|Muse.Service.Interop.ServiceCore|Could not read from backing file! May not exist?

2022-10-23 15:05:43.7803|INFO|Muse.Service.Interop.ServiceCore|Initial state callback for: Muse Hub 2022-10-23 15:05:43.7803|DEBUG|Muse.Service.Interop.ServiceCore|[MuseDownloaderInitialStateCallbackHandler] ID: hub, Name: Muse Hub, Item Type: Application, State: Installed, Version: 0.9.7.273 2022-10-23 15:05:43.7850|DEBUG|Muse.Common.Services.MuseHubStateManager|Updating Item State: Type: Application, Id: hub, Name: Muse Hub, Version: 0.9.7.273, Progress: 0, State: Installed, BPS: 0, Seconds Remaining: 0 2022-10-23 15:05:43.8222|ERROR|Muse.Service.Interop.ServiceCore|Couldn't load resume data for Muse Hub from hub.resume unexpected end of file in bencoded string [bdecode:3] 2022-10-23 15:05:43.8250|INFO|Muse.Service.Services.MuseBackgroundService|Muse Background Service Started! 2022-10-23 15:05:43.8250|INFO|Microsoft.Hosting.Lifetime|Application started. Press Ctrl+C to shut down. 2022-10-23 15:05:43.8250|INFO|Microsoft.Hosting.Lifetime|Hosting environment: Production 2022-10-23 15:05:43.8250|INFO|Microsoft.Hosting.Lifetime|Content root path: /home/user1 2022-10-23 15:05:43.8250|DEBUG|Microsoft.Extensions.Hosting.Internal.Host|Hosting started 2022-10-23 15:05:43.8452|INFO|Muse.Service.Services.MuseBackgroundService|Waiting for client to connect... 2022-10-23 15:08:19.8244|ERROR|Muse.Service.Interop.ServiceCore|Other alert: 50: could not map port using UPnP[192.168.0.16]: no router found 2022-10-23 15:08:19.8244|ERROR|Muse.Service.Interop.ServiceCore|Other alert: 50: could not map port using UPnP[192.168.0.16]: no router found

sammik commented 1 year ago

Had same problem. After installing and clicking launcher, nothing happened. I started it in ternminal by typing muse-hub, which works. After some time (and multiple starts from terminal), it started to respond also to launcher and now opens normaly.

rgreen5 commented 1 year ago

Managed to successively run Muse Hub by opening the "Bin" directory in the terminal then typing "muse-hub".

… and now the "Muse Hub" menu option is working as well.

yue-na commented 1 year ago

Managed to successively run Muse Hub by opening the "Bin" directory in the terminal then typing "muse-hub".

… and now the "Muse Hub" menu option is working as well.

Same problem on my ubuntu and I did the same thing, typing muse-hub in the terminal but it doesn't work.

MarcSabatella commented 1 year ago

What specifically goes wrong? Did you also try starting the background service manually, with "sudo muse-hub-service" as mentioned above?

yue-na commented 1 year ago

Yes, but I got an output the same as rgreen5 mentioned above: '' no router found ''.

jivy59 commented 1 year ago

Mint 20.3 does not use the systemD daemon by default. Musehub seems to require systemD. You can add systemD to Mint 20.3 with these instructions: https://www.linuxhelp.com/how-to-configure-and-setup-systemd-service-on-linux-mint-20-3

Tantacrul commented 1 year ago

Initial support is for Ubuntu 20.04 and later. There will be dedicated support for Linux Mint in a later release.

iamtesch commented 1 year ago

The no router found error isn't anything to worry about; as long as the service is started and then muse hub starts, you should be good. We'll clean up the error messages here :)

sammik commented 1 year ago

Initial support is for Ubuntu 20.04 and later. There will be dedicated support for Linux Mint in a later release.

@tantacrul I had same problem in Ubuntu 22.04 - Installed Muse Hub, but after install, when clicked icon, nothing happened.

jivy59 commented 1 year ago

I did not have enough space on Mint, but I can say with assurance that MuseHub works well on AVL-MX21. Everyonce in a while I see the message about the helper service not running. In that case, close the hub, run "sudo muse-hub.service" in the terminal, then re-open the hub. Jim Ivy

On Thu, Nov 10, 2022 at 10:05 AM sammik @.***> wrote:

Initial support is for Ubuntu 20.04 and later. There will be dedicated support for Linux Mint in a later release.

@Tantacrul https://github.com/Tantacrul I had same problem in Ubuntu 22.04 - Installed Muse Hub, but after install, when clicked icon, nothing happened.

— Reply to this email directly, view it on GitHub https://github.com/musescore/MuseScore/issues/13909#issuecomment-1310524528, or unsubscribe https://github.com/notifications/unsubscribe-auth/AJK3ATUVFYSWHDTUZ5FUGZTWHUMLDANCNFSM6AAAAAARMIK5WQ . You are receiving this because you commented.Message ID: @.***>

DominicMaas commented 1 year ago

Trying to make this experience nicer, does Linux Mint use the debian package manager? (I see it's based on Ubuntu so I assume so).

What does Mint use instead of systemD?

jivy59 commented 1 year ago

Actually Mint 21 does use a "strategically pruned" systemD. And the current Muse-Hub beta runs fine with or without systemD. I believe that the problem that I experienced attempting to install Muse-Hub in Mint was because I was running out of disk-space. When I attempted to place the Muse-Hub files on a separate drive, MS 4.0 beta would not find the location. That has since been fixed and the current development versions do allow the files to be found on a separate partition or USB drive.

The Linux version of 4.0 enables the Muse-Sounds but it does not enable VST and Effects. Hopefully those features will be present in the Linux version when it is released.

llui85 commented 1 year ago

Unfortunately not - Linux won't get VST support until 4.1:

https://github.com/musescore/MuseScore/issues/11689#issuecomment-1131925968

pokemonpasta commented 1 year ago

I was running into this issue myself for a bit on Kubuntu 20.04, managed to get it launched by running sudo muse-hub-service, and in another terminal afterwards muse-hub, but unfortunately I'm now getting "Muse Hub is having trouble connecting. Please check your internet connection and ensure any firewall you have is set correctly." Could be related but I can open a separate ticket if it isn't.

EDIT: Thinking about it, this is likely just due to the fact that it's a new release and getting a lot of traffic. I'll update this if it starts working after things have calmed down

EDIT: Yeah this was just traffic, my bad

oktophonie commented 1 year ago

Muse Hub issues are now being handled elsewhere, so will be closed here. If this issue is still valid, please raise it here. You can link to this GitHub issue if it provides useful context or discussion.