Unable to load albums with multiple sources available (Apple Music / Jellyfin)

[awjoyce]

What version of Music Assistant has the issue?

2.2.0b3

What version of the Home Assistant Integration have you got installed?

2024.6.2

Have you tried everything in the Troubleshooting FAQ and reviewed the Open and Closed Issues and Discussions to resolve this yourself?

• [X] Yes

The problem

When trying to load an album that is available through both Apple Music and locally through the Jellyfin provider the UI seems to stall and I'm unable to view or play any of the media.

How to reproduce

Load an album that has entries in both Jellyfin and Apple music, the interface will stall. I haven't been able to figure out if there is anything specific to the conflict or if it is just whenever available from both of Apple Music and Jellyfin.

Music Providers

Music Assistant Apple Music TuneIn Jellyfin

Player Providers

AirPlay

Full log output

music-assistant.log

Additional information

No response

What version of Home Assistant Core are your running

2024.7.4

What type of installation are you running?

Home Assistant Supervised

On what type of hardware are you running?

Alternative

[OzGav]

@MarvinSchenkel there are a stack of Apple Music errors in the log?

[MarvinSchenkel]

The logs point to an error that it cannot find the tracks of that album on Apple music. Can you enable debug logging for Apple Music and try it again? Also, please link the album so I can try to reproduce it here

[awjoyce]

Two albums I have found that are experiencing this issue is: Feist, The Reminder. Garth Brooks, No Fences. Garth Brooks is not normally in Apple Music, but I loaded my own copy of the CD into my iTunes library many years ago and it has continued working. Could there be an issue with content that is "in" my iTunes account, but not available for general streaming? I would expect the Feist album to be part of the Apple library, but it is an other one where I very likely loaded a CD into my iTunes library prior to their full streaming service.

Debug log attached. music-assistant-debug.log

[OzGav]

Yes I would say there is a very good chance of that if it is a common factor.

[awjoyce]

When I look at "File Info" in iTunes tracks on Feist are tagged "cloud status: Matched" Feist/The Reminder is available in the iTunes Store, but is not part of Apple Music. "File Info" on Garth Brooks shows "cloud status: Uploaded" and the No Fences album is not available in the iTunes Store or on Apple Music. So I think the question becomes, how can I exclude trying to use Apple Music for tracks that are in my Apple iTunes Library, but are not available on the Apple Music service?

[MarvinSchenkel]

Good catch! I will need to figure out a way to not include any albums that don't exist in the catalog. To be continued! :)

[MarvinSchenkel]

@awjoyce Trying to find a reliable way to check if we can actually playback the album. Can you take a screenshot of the album overview of Feist/The Reminder? Normally, at the bottom, there's a URL under 'Provider details':

I might be able to use this to check whether an album is available for playback if this is missing in your situation.

[OzGav]

Please check if this is fixed in the next beta

[OzGav]

Beta 20 has been released

[OzGav]

This will be closed soon assuming fixed