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muun / recovery

Muun recovery tool
https://muun.com
MIT License
198 stars 79 forks source link

Recovery crashes #24

Open wcorey022 opened 1 year ago

wcorey022 commented 1 year ago

It never found sats on my wallets and I have balances on it ..till the tools force closed by itself..this can't be 100 percent trusted

champo commented 1 year ago

hi! I'm sorry you're having trouble with tool. A few questions to try and resolve your issue:

  1. Did you use any of the prebuilt binaries or did you build your own?
  2. What version of the tool did you use?
  3. What OS are you running in?
  4. Did the tool produce any output after it closed itself? If so, can you share it?
  5. When the tool crashes, it should produce a file called error_log in same folder you ran it.

Regarding the balance issues, can you write to support@muun.com so we can help you?