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muzuiget / dualsub-support

Dualsub - Dual Subtitles for YouTube
https://www.dualsub.xyz/
283 stars 24 forks source link

Disneyplus update #586

Closed fragarray closed 8 months ago

fragarray commented 9 months ago

The Disneyplus interface, at least in Latin America, has changed and the extension is no longer working.

sigmacharding commented 8 months ago

Same issue here. Working for YouTube but not D+. Using it from Hong Kong to watch Star Wars the bad batch. Tried turning D+ subs on and off and restarting browser but not luck so far.

fragarray commented 8 months ago

Interface upgraded in europe too.

muzuiget commented 8 months ago

Disney+ is still available according to our server logs (from machine translation requests).

Or you can try turning off experimental features in the Disney+ settings.

fragarray commented 8 months ago

Disney+ is still available according to our server logs (from machine translation requests).

Or you can try turning off experimental features in the Disney+ settings.

I can't find the option to turn off experimental features, any help?

sigmacharding commented 8 months ago

It's working for me again now. I didn't click or change anything. It's just running like it normally does. Thanks all for the help. Not sure what was going on.

fragarray commented 8 months ago

It's working for me again now. I didn't click or change anything. It's just running like it normally does. Thanks all for the help. Not sure what was going on.

Still nothing here. 😭

19971n0 commented 8 months ago

I had the same problem and tried adjusting Disney Plus's built-in subtitles and resetting it back to default, and Dualsub works again! Hope this helps :D

muzuiget commented 8 months ago

I need an account to test and fix this issue, if anyone would like to lend me an account please send it to muzuiget@gmail.com.

You can reset your account password after this problem is fixed.

fragarray commented 8 months ago

I tried to reset the subtitles settings from the Disney player but nothing changed. Unfortunately, my account is shared and I can’t change the password.

muzuiget commented 8 months ago

Dualsub 2.25.1 has been released on the Chrome Web Store. Please try this version to see if the bug has been fixed.

fragarray commented 8 months ago

Dualsub 2.25.1 has been released on the Chrome Web Store. Please try this version to see if the bug has been fixed.

Perfect, well done!

One last thing, as I can see from the pages, Disney+ and Star+ share the same variables. I'm pretty sure your extension will work on Star+ too if you just enable that.

muzuiget commented 8 months ago

@fragarray You can share me your account for testing.

fragarray commented 8 months ago

@fragarray You can share me your account for testing.

mine it's shared too. I'm sorry.