mworion
commented
1 year ago You are using the old (outdated) installation routine. I sent you a note on CN.
Closed westland closed 10 months ago
mworion
commented
1 year ago You are using the old (outdated) installation routine. I sent you a note on CN.
mworion
commented
11 months ago Chris, did it work out ? Michel
westland
commented
11 months ago Michel:
I'm just getting back to this, as I've been traveling. But I'll let you know when I decide to attack the software again.
Best regards
Chris
On Tue, Jul 25, 2023 at 10:53 AM Michael @.***> wrote:
Chris, did it work out ? Michel
— Reply to this email directly, view it on GitHub https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fmworion%2FMountWizzard4%2Fissues%2F319%23issuecomment-1650287238&data=05%7C01%7Cwestland%40groute.uic.edu%7C6bac8abce03c4db7b4bb08db8d3814ed%7Ce202cd477a564baa99e3e3b71a7c77dd%7C0%7C0%7C638259044230336805%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=%2F4i61hyyLd1Mjszyx94608FDWtgPTSvO7AI7wSnVKvY%3D&reserved=0, or unsubscribe https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAAXZMYKYMBFDDUU24V576IDXSAB2JANCNFSM6AAAAAAZV5LERQ&data=05%7C01%7Cwestland%40groute.uic.edu%7C6bac8abce03c4db7b4bb08db8d3814ed%7Ce202cd477a564baa99e3e3b71a7c77dd%7C0%7C0%7C638259044230492353%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=W1q6bQdIIoKteMYAKPN0T5WDhmIX8puCi%2BGsWkn%2FUoY%3D&reserved=0 . You are receiving this because you authored the thread.Message ID: @.***>
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westland
commented
11 months ago Hi Michel:
I've gotten the MW4 package installed under Python 3.10, but I seem to have a problem initiating the program. My previous problems came from the environment paths when you install Python (fortunately you can modify after install), where Win11 sets it for you. Once that was straightened out, the install went smoothly, but MountWizzard failed to start. Here is the installation script:
C:\Users\chris\Downloads\mw4\mwmaster\support\3.0>python startup.pyz ...adding basic packages
---------------------------------------------
MountWizzard4
---------------------------------------------
script version : 3.1
platform : Windows
machine : AMD64
python : 3.10.8
---------------------------------------------
Install and activate virtual environment
MountWizzard4 not installed
Install version 3.1.0
...this will take some time
MountWizzard4 installed
MountWizzard4 starting
...failed to start MountWizzard4
---------------------------------------------
Closing application
---------------------------------------------MountWizzard doesn't seem to show up in the Control Panel > Programs, so I'm guessing there is still something I need to install. Any suggestions you might have would be greatly appreciated.
Thanks
Chris
On Tue, Jul 25, 2023 at 12:34 PM James Westland @.***> wrote:
Michel:
I'm just getting back to this, as I've been traveling. But I'll let you know when I decide to attack the software again.
Best regards
Chris
On Tue, Jul 25, 2023 at 10:53 AM Michael @.***> wrote:
Chris, did it work out ? Michel
— Reply to this email directly, view it on GitHub https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fmworion%2FMountWizzard4%2Fissues%2F319%23issuecomment-1650287238&data=05%7C01%7Cwestland%40groute.uic.edu%7C6bac8abce03c4db7b4bb08db8d3814ed%7Ce202cd477a564baa99e3e3b71a7c77dd%7C0%7C0%7C638259044230336805%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=%2F4i61hyyLd1Mjszyx94608FDWtgPTSvO7AI7wSnVKvY%3D&reserved=0, or unsubscribe https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAAXZMYKYMBFDDUU24V576IDXSAB2JANCNFSM6AAAAAAZV5LERQ&data=05%7C01%7Cwestland%40groute.uic.edu%7C6bac8abce03c4db7b4bb08db8d3814ed%7Ce202cd477a564baa99e3e3b71a7c77dd%7C0%7C0%7C638259044230492353%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=W1q6bQdIIoKteMYAKPN0T5WDhmIX8puCi%2BGsWkn%2FUoY%3D&reserved=0 . You are receiving this because you authored the thread.Message ID: @.***>
--
J. Christopher Westland Professor, Information & Decision Sciences, University of Illinois - Chicago Editor-in-Chief: Electronic Commerce Research (Springer) 601 S. Morgan Street (UH2400) Chicago, IL 60607-7124 Telephone US: +1.312.860.0587 China: +86 182 1088 7352 Email: @.*** Web: http://uic.edu/~westland
-- -- J. Christopher Westland Professor, Information & Decision Sciences, University of Illinois - Chicago Editor-in-Chief: Electronic Commerce Research (Springer) 601 S. Morgan Street (UH2400) Chicago, IL 60607-7124 Telephone US: +1.312.860.0587 China: +86 182 1088 7352 Email: @.*** Web: http://uic.edu/~westland
mworion
commented
11 months ago Hi Chris, could you post the complete log file ou too the log folder? There I should find the reason Michel
westland
commented
11 months ago Hi Michel:
Here is the log file for my installation. I've tried this again under a couple of configurations, but it seems to stop working at the same point, though it tells me I have a successful install.... Thanks! Chris
[2023-07-27 04:12:31.227][I][ loader.py][ 332] Using existing: [de440_mw4.bsp] [2023-07-27 04:12:31.232][I][ loader.py][ 332] Using existing: [visual.txt] [2023-07-27 04:12:31.235][I][ loader.py][ 332] Using existing: [CDFLeapSeconds.txt] [2023-07-27 04:12:31.243][I][ loader.py][ 332] Using existing: [tai-utc.dat] [2023-07-27 04:12:31.256][I][ loader.py][ 332] Using existing: [finals2000A.all] [2023-07-27 04:12:31.287][I][ loader.py][ 332] Using existing: [finals.data] [2023-07-27 04:12:31.324][I][ loader.py][ 332] Using existing: [mountwizzard4.pdf] [2023-07-27 04:12:31.351][I][ profile.py][ 189] Config file C:\Users\chris\Downloads\mw4\mwmaster\support\3.0\config\config.cfg not existing [2023-07-27 04:12:31.445][I][ obsSite.py][ 141] Timescale is using downloaded version [2023-07-27 04:12:31.492][W][automateWindows][ 190] No install location found [2023-07-27 04:12:36.553][D][ startup.pyz][ 74] Exit code:[3221225477], message:[], success:[False]
On Thu, Jul 27, 2023 at 1:18 PM Michael @.***> wrote:
Hi Chris, could you post the complete log file ou too the log folder? There I should find the reason Michel
— Reply to this email directly, view it on GitHub https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fmworion%2FMountWizzard4%2Fissues%2F319%23issuecomment-1654508080&data=05%7C01%7Cwestland%40groute.uic.edu%7C1980d7eeb00c47a059db08db8edeacd4%7Ce202cd477a564baa99e3e3b71a7c77dd%7C0%7C0%7C638260859261215002%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=pXXl7pEv7wZaZv9EdJPqPZv%2BBgfGb3iILBU6u%2BK6zEw%3D&reserved=0, or unsubscribe https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAAXZMYMD4ZXLAS2SYJOW3TDXSLEKFANCNFSM6AAAAAAZV5LERQ&data=05%7C01%7Cwestland%40groute.uic.edu%7C1980d7eeb00c47a059db08db8edeacd4%7Ce202cd477a564baa99e3e3b71a7c77dd%7C0%7C0%7C638260859261215002%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=3dSGtiuHViuYBjhyhfSy82FCWcZileEot2glUCsLH5A%3D&reserved=0 . You are receiving this because you authored the thread.Message ID: @.***>
-- -- J. Christopher Westland Professor, Information & Decision Sciences, University of Illinois - Chicago Editor-in-Chief: Electronic Commerce Research (Springer) 601 S. Morgan Street (UH2400) Chicago, IL 60607-7124 Telephone US: +1.312.860.0587 Email: @.***
mworion
commented
11 months ago Hi Chris,
that's a tricky one. There is something with the 10micron updater. For a short test, please install the 10micron firmware updater (ideally the one for your actually installed firmware on the mount). If it's another it is ok, too, but you should not update your firmware. After done this, just run the startup.pyz script as described again.
Michel
westland
commented
11 months ago Ok, I will try that. Thanks for taking time to look at this.
Best regards
Chris
On Mon, Jul 31, 2023 at 1:50 AM Michael @.***> wrote:
Hi Chris,
that's a tricky one. There is something with the 10micron updater. For a short test, please install the 10micron firmware updater (ideally the one for your actually installed firmware on the mount). If it's another it is ok, too, but you should not update your firmware. After done this, just run the startup.pyz script as described again.
Michel
— Reply to this email directly, view it on GitHub https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fmworion%2FMountWizzard4%2Fissues%2F319%23issuecomment-1657771999&data=05%7C01%7Cwestland%40groute.uic.edu%7Cc902c19e00504922778108db9192784b%7Ce202cd477a564baa99e3e3b71a7c77dd%7C0%7C0%7C638263830504061016%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=im0mkil35YUSv%2Bhef%2FQQ0xk1jU7ayPtwkj5SFZeS2bc%3D&reserved=0, or unsubscribe https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAAXZMYP4LT7QS3VPIEB3IX3XS5IUNANCNFSM6AAAAAAZV5LERQ&data=05%7C01%7Cwestland%40groute.uic.edu%7Cc902c19e00504922778108db9192784b%7Ce202cd477a564baa99e3e3b71a7c77dd%7C0%7C0%7C638263830504061016%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=oLga8LUY5X2typUI1ncuYxKAyPIrmN39sv5Loxbl6rc%3D&reserved=0 . You are receiving this because you authored the thread.Message ID: @.***>
-- -- J. Christopher Westland Professor, Information & Decision Sciences, University of Illinois - Chicago Editor-in-Chief: Electronic Commerce Research (Springer) 601 S. Morgan Street (UH2400) Chicago, IL 60607-7124 Telephone US: +1.312.860.0587 Email: @.***
westland
commented
11 months ago Hi Michel:
It's interesting and encouraging. I reinstalled the firmware. The MountWizzard4 app started up this time, but promptly shut down. It's telling me that the config.cfg is not existing ... which seems correct, as it doesn't exist. Is that what the firmware is supposed to set up? I've written out the log file here:
[2023-08-02 20:26:16.696][I][ loader.py][ 332] Using existing: [de440_mw4.bsp] [2023-08-02 20:26:16.696][I][ loader.py][ 332] Using existing: [visual.txt] [2023-08-02 20:26:16.696][I][ loader.py][ 332] Using existing: [CDFLeapSeconds.txt] [2023-08-02 20:26:16.696][I][ loader.py][ 332] Using existing: [tai-utc.dat] [2023-08-02 20:26:16.696][I][ loader.py][ 332] Using existing: [finals2000A.all] [2023-08-02 20:26:16.696][I][ loader.py][ 332] Using existing: [finals.data] [2023-08-02 20:26:16.696][I][ loader.py][ 332] Using existing: [mountwizzard4.pdf] [2023-08-02 20:26:16.712][I][ profile.py][ 189] Config file C:\Users\chris\Downloads\mw4\mwmaster\support\3.0\config\config.cfg not existing [2023-08-02 20:26:16.775][I][ obsSite.py][ 141] Timescale is using downloaded version [2023-08-02 20:26:21.711][D][ startup.pyz][ 74] Exit code:[3221225477], message:[], success:[False]
On Mon, Jul 31, 2023 at 2:32 PM James Westland @.***> wrote:
Ok, I will try that. Thanks for taking time to look at this.
Best regards
Chris
On Mon, Jul 31, 2023 at 1:50 AM Michael @.***> wrote:
Hi Chris,
that's a tricky one. There is something with the 10micron updater. For a short test, please install the 10micron firmware updater (ideally the one for your actually installed firmware on the mount). If it's another it is ok, too, but you should not update your firmware. After done this, just run the startup.pyz script as described again.
Michel
— Reply to this email directly, view it on GitHub https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fmworion%2FMountWizzard4%2Fissues%2F319%23issuecomment-1657771999&data=05%7C01%7Cwestland%40groute.uic.edu%7Cc902c19e00504922778108db9192784b%7Ce202cd477a564baa99e3e3b71a7c77dd%7C0%7C0%7C638263830504061016%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=im0mkil35YUSv%2Bhef%2FQQ0xk1jU7ayPtwkj5SFZeS2bc%3D&reserved=0, or unsubscribe https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAAXZMYP4LT7QS3VPIEB3IX3XS5IUNANCNFSM6AAAAAAZV5LERQ&data=05%7C01%7Cwestland%40groute.uic.edu%7Cc902c19e00504922778108db9192784b%7Ce202cd477a564baa99e3e3b71a7c77dd%7C0%7C0%7C638263830504061016%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=oLga8LUY5X2typUI1ncuYxKAyPIrmN39sv5Loxbl6rc%3D&reserved=0 . You are receiving this because you authored the thread.Message ID: @.***>
--
J. Christopher Westland Professor, Information & Decision Sciences, University of Illinois - Chicago Editor-in-Chief: Electronic Commerce Research (Springer) 601 S. Morgan Street (UH2400) Chicago, IL 60607-7124 Telephone US: +1.312.860.0587 Email: @.***
-- -- J. Christopher Westland Professor, Information & Decision Sciences, University of Illinois - Chicago Editor-in-Chief: Electronic Commerce Research (Springer) 601 S. Morgan Street (UH2400) Chicago, IL 60607-7124 Telephone US: +1.312.860.0587 Email: @.***
mworion
commented
11 months ago Hi Chris, thanks for trying out. I have do find a comparable setup to yours and make some more tests with it. Something seems to be wired. Unfortunately I‘m on business trip in Asia next 2 weeks, so I do not have my dev setup with me. I‘ll come back as soon as I had a closer look to your issue.MichelAm 02.08.2023 um 22:31 schrieb Chris Westland @.***>: Hi Michel:
It's interesting and encouraging. I reinstalled the firmware. The
MountWizzard4 app started up this time, but promptly shut down. It's
telling me that the config.cfg is not existing ... which seems correct, as
it doesn't exist. Is that what the firmware is supposed to set up? I've
written out the log file here:
[2023-08-02 20:26:07.512][H][ startup.pyz][ 271]
[2023-08-02 20:26:07.512][H][ startup.pyz][ 272] script version : 3.1
[2023-08-02 20:26:07.512][H][ startup.pyz][ 273] platform :
Windows
[2023-08-02 20:26:07.512][H][ startup.pyz][ 274] sys.executable :
C:\Users\chris\AppData\Local\Programs\Python\Python310\python.exe
[2023-08-02 20:26:07.512][H][ startup.pyz][ 275] actual workdir :
C:\Users\chris\Downloads\mw4\mwmaster\support\3.0
[2023-08-02 20:26:07.512][H][ startup.pyz][ 276] machine : AMD64
[2023-08-02 20:26:07.512][H][ startup.pyz][ 277] cpu :
Intel64 Family 6 Model 142 Stepping 10, GenuineIntel
[2023-08-02 20:26:07.512][H][ startup.pyz][ 278] release : 10
[2023-08-02 20:26:07.512][H][ startup.pyz][ 279] python :
3.10.8
[2023-08-02 20:26:07.527][H][ startup.pyz][ 280] python runtime : 64bit
[2023-08-02 20:26:07.527][H][ startup.pyz][ 281] upgrade venv : False
[2023-08-02 20:26:07.527][H][ startup.pyz][ 282]
[2023-08-02 20:26:16.681][H][ loader.py][ 296]
[2023-08-02 20:26:16.681][H][ loader.py][ 297] mountwizzard4 : 3.1.0
[2023-08-02 20:26:16.681][H][ loader.py][ 298] platform :
Windows
[2023-08-02 20:26:16.681][H][ loader.py][ 299] sys.executable :
C:\Users\chris\Downloads\mw4\mwmaster\support\3.0\venv\Scripts\python.exe
[2023-08-02 20:26:16.681][H][ loader.py][ 300] actual workdir :
C:\Users\chris\Downloads\mw4\mwmaster\support\3.0
[2023-08-02 20:26:16.681][H][ loader.py][ 301] machine : AMD64
[2023-08-02 20:26:16.681][H][ loader.py][ 302] cpu :
Intel64 Family 6 Model 142 Stepping 10, GenuineIntel
[2023-08-02 20:26:16.681][H][ loader.py][ 303] release : 10
[2023-08-02 20:26:16.681][H][ loader.py][ 304] python :
3.10.8
[2023-08-02 20:26:16.681][H][ loader.py][ 305] python runtime : 64bit
[2023-08-02 20:26:16.681][H][ loader.py][ 306] PyQt5 / Qt :
5.15.9 / 5.15.2
[2023-08-02 20:26:16.681][H][ loader.py][ 307] node / hostname :
DESKTOP-THI85JM / DESKTOP-THI85JM
[2023-08-02 20:26:16.681][H][ loader.py][ 308] run as admin : no
[2023-08-02 20:26:16.681][H][ loader.py][ 309]
[2023-08-02 20:26:16.696][I][ loader.py][ 332] Using existing:
[de440_mw4.bsp]
[2023-08-02 20:26:16.696][I][ loader.py][ 332] Using existing:
[visual.txt]
[2023-08-02 20:26:16.696][I][ loader.py][ 332] Using existing:
[CDFLeapSeconds.txt]
[2023-08-02 20:26:16.696][I][ loader.py][ 332] Using existing:
[tai-utc.dat]
[2023-08-02 20:26:16.696][I][ loader.py][ 332] Using existing:
[finals2000A.all]
[2023-08-02 20:26:16.696][I][ loader.py][ 332] Using existing:
[finals.data]
[2023-08-02 20:26:16.696][I][ loader.py][ 332] Using existing:
[mountwizzard4.pdf]
[2023-08-02 20:26:16.712][I][ profile.py][ 189] Config file
C:\Users\chris\Downloads\mw4\mwmaster\support\3.0\config\config.cfg not
existing
[2023-08-02 20:26:16.775][I][ obsSite.py][ 141] Timescale is using
downloaded version
[2023-08-02 20:26:21.711][D][ startup.pyz][ 74] Exit code:[3221225477],
message:[], success:[False]
On Mon, Jul 31, 2023 at 2:32 PM James Westland @.***> wrote:
Ok, I will try that. Thanks for taking time to look at this.
Best regards
Chris
On Mon, Jul 31, 2023 at 1:50 AM Michael @.***> wrote:
Hi Chris,
that's a tricky one. There is something with the 10micron updater. For a
short test, please install the 10micron firmware updater (ideally the one
for your actually installed firmware on the mount). If it's another it is
ok, too, but you should not update your firmware. After done this, just run
the startup.pyz script as described again.
Michel
—
Reply to this email directly, view it on GitHub
or unsubscribe
.
You are receiving this because you authored the thread.Message ID:
@.***>
--
--
J. Christopher Westland
Professor, Information & Decision Sciences, University of Illinois -
Chicago
Editor-in-Chief: Electronic Commerce Research (Springer)
601 S. Morgan Street (UH2400) Chicago, IL 60607-7124
Telephone US: +1.312.860.0587 Email: @.***
--
--
J. Christopher Westland
Professor, Information & Decision Sciences, University of Illinois - Chicago
Editor-in-Chief: Electronic Commerce Research (Springer)
601 S. Morgan Street (UH2400) Chicago, IL 60607-7124
Telephone US: +1.312.860.0587 Email: @.***
—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you commented.Message ID: @.***>
westland
commented
11 months ago Michel:
Please don't worry about this. I have plenty of time, since I am traveling. Whenever you are ready, I will be interested in hearing from you.
Best regards
Chris
On Wed, Aug 2, 2023 at 3:35 PM Michael @.***> wrote:
Hi Chris, thanks for trying out. I have do find a comparable setup to yours and make some more tests with it. Something seems to be wired. Unfortunately I‘m on business trip in Asia next 2 weeks, so I do not have my dev setup with me. I‘ll come back as soon as I had a closer look to your issue.MichelAm 02.08.2023 um 22:31 schrieb Chris Westland @.***>: Hi Michel:
It's interesting and encouraging. I reinstalled the firmware. The
MountWizzard4 app started up this time, but promptly shut down. It's
telling me that the config.cfg is not existing ... which seems correct, as
it doesn't exist. Is that what the firmware is supposed to set up? I've
written out the log file here:
[2023-08-02 20:26:07.512][H][ startup.pyz][ 271]
[2023-08-02 20:26:07.512][H][ startup.pyz][ 272] script version : 3.1
[2023-08-02 20:26:07.512][H][ startup.pyz][ 273] platform :
Windows
[2023-08-02 20:26:07.512][H][ startup.pyz][ 274] sys.executable :
C:\Users\chris\AppData\Local\Programs\Python\Python310\python.exe
[2023-08-02 20:26:07.512][H][ startup.pyz][ 275] actual workdir :
C:\Users\chris\Downloads\mw4\mwmaster\support\3.0
[2023-08-02 20:26:07.512][H][ startup.pyz][ 276] machine : AMD64
[2023-08-02 20:26:07.512][H][ startup.pyz][ 277] cpu :
Intel64 Family 6 Model 142 Stepping 10, GenuineIntel
[2023-08-02 20:26:07.512][H][ startup.pyz][ 278] release : 10
[2023-08-02 20:26:07.512][H][ startup.pyz][ 279] python :
3.10.8
[2023-08-02 20:26:07.527][H][ startup.pyz][ 280] python runtime : 64bit
[2023-08-02 20:26:07.527][H][ startup.pyz][ 281] upgrade venv : False
[2023-08-02 20:26:07.527][H][ startup.pyz][ 282]
[2023-08-02 20:26:16.681][H][ loader.py][ 296]
[2023-08-02 20:26:16.681][H][ loader.py][ 297] mountwizzard4 : 3.1.0
[2023-08-02 20:26:16.681][H][ loader.py][ 298] platform :
Windows
[2023-08-02 20:26:16.681][H][ loader.py][ 299] sys.executable :
C:\Users\chris\Downloads\mw4\mwmaster\support\3.0\venv\Scripts\python.exe
[2023-08-02 20:26:16.681][H][ loader.py][ 300] actual workdir :
C:\Users\chris\Downloads\mw4\mwmaster\support\3.0
[2023-08-02 20:26:16.681][H][ loader.py][ 301] machine : AMD64
[2023-08-02 20:26:16.681][H][ loader.py][ 302] cpu :
Intel64 Family 6 Model 142 Stepping 10, GenuineIntel
[2023-08-02 20:26:16.681][H][ loader.py][ 303] release : 10
[2023-08-02 20:26:16.681][H][ loader.py][ 304] python :
3.10.8
[2023-08-02 20:26:16.681][H][ loader.py][ 305] python runtime : 64bit
[2023-08-02 20:26:16.681][H][ loader.py][ 306] PyQt5 / Qt :
5.15.9 / 5.15.2
[2023-08-02 20:26:16.681][H][ loader.py][ 307] node / hostname :
DESKTOP-THI85JM / DESKTOP-THI85JM
[2023-08-02 20:26:16.681][H][ loader.py][ 308] run as admin : no
[2023-08-02 20:26:16.681][H][ loader.py][ 309]
[2023-08-02 20:26:16.696][I][ loader.py][ 332] Using existing:
[de440_mw4.bsp]
[2023-08-02 20:26:16.696][I][ loader.py][ 332] Using existing:
[visual.txt]
[2023-08-02 20:26:16.696][I][ loader.py][ 332] Using existing:
[CDFLeapSeconds.txt]
[2023-08-02 20:26:16.696][I][ loader.py][ 332] Using existing:
[tai-utc.dat]
[2023-08-02 20:26:16.696][I][ loader.py][ 332] Using existing:
[finals2000A.all]
[2023-08-02 20:26:16.696][I][ loader.py][ 332] Using existing:
[finals.data]
[2023-08-02 20:26:16.696][I][ loader.py][ 332] Using existing:
[mountwizzard4.pdf]
[2023-08-02 20:26:16.712][I][ profile.py][ 189] Config file
C:\Users\chris\Downloads\mw4\mwmaster\support\3.0\config\config.cfg not
existing
[2023-08-02 20:26:16.775][I][ obsSite.py][ 141] Timescale is using
downloaded version
[2023-08-02 20:26:21.711][D][ startup.pyz][ 74] Exit code:[3221225477],
message:[], success:[False]
On Mon, Jul 31, 2023 at 2:32 PM James Westland @.***> wrote:
Ok, I will try that. Thanks for taking time to look at this.
Best regards
Chris
On Mon, Jul 31, 2023 at 1:50 AM Michael @.***> wrote:
Hi Chris,
that's a tricky one. There is something with the 10micron updater. For a
short test, please install the 10micron firmware updater (ideally the one
for your actually installed firmware on the mount). If it's another it is
ok, too, but you should not update your firmware. After done this, just run
the startup.pyz script as described again.
Michel
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github-actions[bot]
commented
10 months ago This issue is stale because it has been open 30 days with no activity. Remove stale label or comment or this will be closed in 5 days.
westland
commented
10 months ago I have not been able to get this to work yet. Michel. It's been some time since I have addressed the issue, so let me take another shot at it.
Best regards
Chris
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Describe the bug
Windows_Scripts.zip window is empty. There is nothing to download
Screenshots If applicable, add screenshots to help explain your problem.
I have one, but there doesn't seem to be any facility to add a screenshot.