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mycelium-com / wallet-android

Mycelium Bitcoin Wallet for Android
http://mycelium.com
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668 stars 323 forks source link

1500 dollars of bitcoin vanished. #500

Closed dutenheifer84 closed 5 years ago

dutenheifer84 commented 5 years ago

Have no idea what to do or where to go. I was directed to this website. I put too low of a miner fee on a transaction and after several hours decided to try to cancel the transaction and that was a month ago. I have sent email after email to support which I am convinced no longer exists. Any ideas?

Giszmo commented 5 years ago

Our support does exist and should answer under support@mycelium.com Try reloading your account. The way you described using your wallet should not be dangerous to your coins. Either the intended recipient received the coins or you should still have them.

dutenheifer84 commented 5 years ago

Well, it was 1700. I apologize for the email as I was getting frustrated. Took a month for support to get back to me. It has already been fixed though and I have changed my rating back to five stars at the play store.

On Thu, Mar 14, 2019, 9:30 PM Leo Wandersleb notifications@github.com wrote:

Our support does exist and should answer under support@mycelium.com Try reloading your account. The way you described using your wallet should not be dangerous to your coins. Either the intended recipient received the coins or you should still have them.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/mycelium-com/wallet-android/issues/500#issuecomment-473135987, or mute the thread https://github.com/notifications/unsubscribe-auth/AtgoBPjGX-FRqZwWYsSVUIw6-cvICKzvks5vWwXGgaJpZM4a_rZ6 .

pontanothai commented 5 years ago

473135987